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Viewing 30 posts - 22,561 through 22,590 (of 91,855 total)
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  • in reply to: Error codes on live Home Page #1272685

    Hi Jenny,

    Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Galerie #1272673

    Hi Justus,

    I duplicated the element on that page, and added an image to it. I can’t see any error messages in that process though, could you let us know how to reproduce the problem you are having please?

    Best regards,
    Rikard

    in reply to: Looping potfolio #1272669

    Hi Günter,

    Great, I’m glad that you found the problem and thanks for the update.

    Best regards,
    Rikard

    in reply to: Woocommerce Shop Page Avia Layout Builder disabled #1272667

    Hi Verena,

    Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Headline Rotator Needs Fixed Height Option #1272659

    Hi,

    Thanks for the update. I just checked Quick CSS, and the code is not in there, or in the enfold_child.css file in the uploads folder, but the code is still applying on your actual site. I think you will have to reach out to your hosting provider about this problem, since it seems to be a problem on their end, not with the theme.

    Best regards,
    Rikard

    in reply to: Cell Mobile Showing up #1272653

    Hi Doreen,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 1024px) {
    #nav_menu-2 {
      display: none;
    }
    }

    Best regards,
    Rikard

    in reply to: Remove avia forced reroute #1272651

    Hey stoneroad,

    That means that you have selected the page in question as your custom 404 page in the main page of the theme options, please select a dedicated 404 page there instead.

    Best regards,
    Rikard

    in reply to: Filtering options #1272647

    Hey peruna123,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    Hi,

    Thanks for that. I activated the parent theme and imported your child theme settings to it, and it works after that. So the problem is coming from your child theme, could you try to take out all your customisation, then add them back one by one to see which one is causing the problem please? The parent theme is active at the moment, so that you can see that it’s working as expected.

    Best regards,
    Rikard

    in reply to: Logo not displayed on front page #1272645

    Hey 2SINN,

    The logo is displaying fine on my end on the home page, did you manage to find a solution? If not then please try loading the site in an incognito or private browser window to see if that helps.

    Best regards,
    Rikard

    in reply to: Duplicate Sub Menu Item on Mobile Burger #1272644

    Hi Sonya,

    You can adjust that under Enfold->Main Menu->Burger/Mobile Menu. Look for the Clone title menu items to submenu option.

    Best regards,
    Rikard

    in reply to: Partner/logo element control dots not working on mobile #1272643

    Hi,

    Thanks for that. I added this for you in Quick CSS:

    @media only screen and (max-width: 767px) {
    .avia-slideshow-dots {
        height: 25px;
    }
    }

    And it’s working after that. Please review your site.

    Best regards,
    Rikard

    in reply to: Cumulative shift layout and header #1272639

    Hi,

    Thanks for the update. We can’t view the screenshot you posted, since it’s not shared publicly. Please share it so that we can view it on our end as well.

    Best regards,
    Rikard

    in reply to: Style of main menu buttons_Background and fonts color #1272637

    Hi Margit,

    Thanks for that. I added another instance of the main menu links under Enfold->Advanced Styling, and selected for it to only apply on hover. That works as expected on your site now.

    The button styling can be turned on and off under Appearance->Menus under each menu item, in the Menu Style dropdown.

    Best regards,
    Rikard

    in reply to: enfold shop overview standard #1272635

    Hi Jürgen,

    Please try the following in Quick CSS under Enfold->General Styling:

    .avia_cart_buttons {
        opacity: 1;
    }

    Best regards,
    Rikard

    in reply to: Problems after updating to version 4.7.6.4 #1272572

    Hi sasarasasa,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Problems after updating to version 4.7.6.4 #1272571

    Hi Janine,

    Thanks for that. Could you post login details to both site in private as well please?

    Best regards,
    Rikard

    in reply to: Two columns with borders around the full block #1272569

    Hi Sylvie,

    Thanks for the update. Could you post a link to where you want to add this please? You can upload screenshots to a service like Google Drive or Dropbox, then link to it here.

    Best regards,
    Rikard

    in reply to: Unable to delete categories #1272568

    Hi Ed,

    Thanks for that. I can’t see any option to delete most of your categories either unfortunately. How exactly were those categories added?

    Best regards,
    Rikard

    in reply to: Contact form styling and salesforce integration issue #1272401

    Hi Gary,

    Thanks for the update. The CSS is still being served via a CDN, which makes it very difficult to see where it’s coming from, please see private. I still can’t see the CSS I added applying either.

    I’m sure you could integrate the theme form with salesforce, but that would be out of scope of theme support unfortunately.

    Best regards,
    Rikard

    Hi,

    You can try to give the menu some bottom margin to place it where you would like it:

    .html_header_sidebar .main_menu {
        margin-bottom: 400px;
    }

    Best regards,
    Rikard

    in reply to: Column link not working in mobile #1272397

    Hi Albert,

    Thanks for the clarification. You can’t have duplicate IDs on a page unfortunately, since it will look for the first section which is hidden. If you want to keep your current structure, then you will have to duplicate the element which contain the links, and give them new links, and new IDs to the elements which are visible on mobile.

    Best regards,
    Rikard

    in reply to: Google map API problem #1272396

    Hi Karin,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Google map API problem #1272395

    Hi AlainTernet,

    I activated Google Maps and added your API key to the backend of the theme. I see this error message coming from Google Maps after that: https://console.cloud.google.com/project/_/billing/enable?pli=1. Please try adding billing details to the Google account which you created the API key with.

    Best regards,
    Rikard

    in reply to: CSS is reading differently at the bottom of the page #1272391

    Hi,

    Thanks for the update. Please try this CSS as well:

    #top #wrap_all .av-social-link-facebook:hover a {
        color: #fff;
        background-color: #37589b;
    }
    
    #top #wrap_all .social_bookmarks_linkedin:hover a {
        color: #fff;
        background-color: #37589b;
    }
    
    #top #wrap_all .av-social-link-instagram:hover a {
        color: #fff;
        background-color: #37589b;
    }

    And adjust the colours for Linkedin and Instagram.

    Best regards,
    Rikard

    in reply to: Container width for one singel container #1272389

    Hi,

    Thanks for the update. I’m getting the same problem when using the https link as well unfortunately, I’m not sure why though?

    Best regards,
    Rikard

    in reply to: White space between the main menu and page content #1272387

    Hi,

    Thanks for that. Please add this CSS under the previous code:

    .page-id-36799 main.template-page {
      margin-top: 0;
    }

    Best regards,
    Rikard

    in reply to: Custom ID URL going to bottom of color section Mobile #1272386

    Hey Chris,

    I checked your site on iphone simulation using Chrome, but I can’t see any problem there. Which actual devices are you using when this problem happens?

    Best regards,
    Rikard

    in reply to: blog post front end doesn't update after editing backend #1272382

    Hi Lisa,

    Thanks for the update. I see the same thing on my end too unfortunately. Would it be ok if we installed this plugin: https://wordpress.org/plugins/transients-manager/, and clear all the WordPress transients to see if that helps? Please make sure that you have backups of the site before you give us permission to do this. We would like to disable your caching plugin for debugging purposes as well, if that is ok?

    Best regards,
    Rikard

    in reply to: Old Enfold web site (Version 3.6.1), How to repair it ? #1272379

    Hi,

    Thanks for the update. I don’t think you should erase anything, that would be your last resort. Did you try to disable all plugins, then install the problem plugin? If not, then please try that out. If that works out, then you can enable the rest of the plugins one by one to see when things start breaking.

    Best regards,
    Rikard

Viewing 30 posts - 22,561 through 22,590 (of 91,855 total)