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January 21, 2021 at 11:42 am in reply to: Blog post title on blog page styling #1274326

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 21, 2021 at 5:53 am in reply to: Facebook like box are not displayed #1274292

Rikard
Keymaster

Hi,

Thanks for that. I cleared the cache from your caching plugin, and it’s showing after that, please review your site. If you can’t see any difference then please try loading the site in an incognito or private browser window.

Best regards,
Rikard

January 21, 2021 at 5:48 am in reply to: Vertical menu 2nd-level #1274291
Rikard
Keymaster
Hi Rachel,

Thanks for the video. Please try this CSS as well:
```
.html_header_sidebar #header .av-main-nav > li {
    width: 200px;
    min-width: 200px;
}
```
Best regards,
Rikard
January 21, 2021 at 5:44 am in reply to: Enfold home page not indexed for search engines – returning 403 #1274290

Rikard
Keymaster

Hey Tangello,

Could you post a link to where we can see the problem in question please?

Best regards,
Rikard

January 21, 2021 at 5:43 am in reply to: Sizing and positioning queries #1274288

Rikard
Keymaster

Hi,

Great, I’m glad that you found solutions for your other problems. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 21, 2021 at 5:42 am in reply to: Boxed footer on contact page #1274287

Rikard
Keymaster

Hi Kristin,

Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 21, 2021 at 5:40 am in reply to: Home page slug #1274286

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure I understand your last question, could you try to rephrase it please? If you are referring to the classic editor plugin, then you shouldn’t need it, since the theme offers the same functionality.

Best regards,
Rikard

January 21, 2021 at 5:38 am in reply to: Assets stopped showing up on site after siteground update. Any pointers? #1274285

Rikard
Keymaster

Hi David,

Thanks for the update. We’ve seen that happening on other installation as well unfortunately, please try deactivating file compression under Enfold->Performance, to see if that helps.

Best regards,
Rikard

January 21, 2021 at 5:32 am in reply to: You've used this keyphrase 2 times before #1274283

Rikard
Keymaster

Hi,

Thanks for the update. We can’t really support third party plugins unfortunately, but if you think that the Yoast recommendations are wrong, then you can simply move on and ignore the warnings. If you have the correct content in place, then your SEO results will not be affected.

Best regards,
Rikard

January 21, 2021 at 5:30 am in reply to: yoast editor ONLY in editor page side bar #1274282

Rikard
Keymaster

Hi,

Yes, that is where you change the default editor.

I’m not really sure how Yoast support can come to that conclusion, since we don’t influence where they place their elements. Anyway, is something not actually working on your installation, or is the problem only that the boxes are in the “wrong” place?

Best regards,
Rikard

January 21, 2021 at 5:25 am in reply to: Advanced Layerslider #1274281

Rikard
Keymaster

Hi Daniel,

We can help you with reinstalling the theme if you like. If you need help with that then please open a new thread, and include FTP login details in private as well. Also make sure that you have backups of the site.

Best regards,
Rikard

January 21, 2021 at 4:49 am in reply to: No WC Filters/Sidebar on default shop and category pages – tried all known fixes #1274277

Rikard
Keymaster

Hi Alexander,

Great, I’m glad that you found a solution, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 21, 2021 at 4:48 am in reply to: Advertising inquiry to #1274275

Rikard
Keymaster

Hey Michael,

Thanks for reaching out to us. We are not accepting any third party content on our site at all.

Best regards,
Rikard

January 21, 2021 at 4:46 am in reply to: WordPress database error You have an error in your SQL syntax MariaDB #1274274

Rikard
Keymaster

Hey wdwalrus,

Did you try to activate another theme to see what happens then? Also please try disabling all plugins to see if there is a conflict coming from any of them?

Best regards,
Rikard

January 21, 2021 at 4:08 am in reply to: My Enfold LayerSlider WP slider stopped playing automatically #1274263

Rikard
Keymaster

Hi Linda,

Thanks for the update. I see that you have changed to a Smart Slider on the front page, are you going to use that from now on instead? If you still need help with the LayerSlider, then please create a test page where we can see the problem you are having.

Best regards,
Rikard

January 21, 2021 at 4:02 am in reply to: issue with reCaptcha V2 #1274261

Rikard
Keymaster

Hey OnVisible,

Thanks for the login details. I turned off file compression under Enfold->Performance for you, and your site is working after that. The problem with that functionality is that it’s not working when the SG Optimizer is active.

Best regards,
Rikard

January 21, 2021 at 3:45 am in reply to: mobile version of main menu is not visible #1274258

Rikard
Keymaster

Hey ddagraphics,

Thanks for the login details and sorry for the problem. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options. Or implement this fix: https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/. We can implement the fix for you, if you give us permission to do so. This problem will be fixed in the next release of the theme, which should be available within a few days.

Best regards,
Rikard

January 21, 2021 at 3:41 am in reply to: Headline Rotator Needs Fixed Height Option #1274257

Rikard
Keymaster

Hi Ramon,

Great, I’m glad that you came up with an alternative solution. I’m not sure what you should keep in mind to be honest, but the fact that the served CSS on your site seems to be updated very slowly can pose a problem for you in the future. I would advise that you at least try to bring that up with your hosting or CDN provider.

Best regards,
Rikard

January 20, 2021 at 12:26 pm in reply to: Error message in browser and website messed up #1274015

Rikard
Keymaster

Hi Hanna,

Thanks for that. I’ve installed the latest version of the theme for you, and I can’t see any error message on either the front or backend. Please review your site.

Best regards,
Rikard

January 20, 2021 at 12:16 pm in reply to: Error Meldung #1274013

Rikard
Keymaster

Hey NicFridge0904,

Please make sure that you have activated the option to delete the old CSS and JS files under Enfold->Performance. If that doesn’t help then please post admin WordPress login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

January 20, 2021 at 12:10 pm in reply to: Creating colored main menu #1274009

Rikard
Keymaster

Hi clikcreations,

You can do that by targeting each of the menu item ID’s like @cherrmann suggested above. You can inspect each of the menu items in your browser in order to find the ID, then follow the same structure of the example CSS.

Best regards,
Rikard

January 20, 2021 at 12:07 pm in reply to: Contact form styling and salesforce integration issue #1274006

Rikard
Keymaster

Hi Gary,

Thanks for the update. I adjusted the CSS a bit, and it’s applying to the test page now. Please review your site, and let us know if you should need any further help.

Best regards,
Rikard

January 20, 2021 at 11:49 am in reply to: Failed to initialize plugin: avia_builder_button #1273999

Rikard
Keymaster

Hi,

Thanks for that. I uploaded and activated our latest development version of the theme, and that seems to have worked for the problem you were having. Could you verify on your end as well please?

Best regards,
Rikard

January 20, 2021 at 11:44 am in reply to: issue with responsive layout not showing all sections of page. #1273996

Rikard
Keymaster

Hi,

Thanks for the screenshots. I almost can’t see any difference between the two screenshots though, they seem almost the same. Please note that there are small differences in how different browsers renders the same font, and I think that is what you are seeing in this case. We can’t do anything about that unfortunately.

Best regards,
Rikard

January 20, 2021 at 11:33 am in reply to: Blog post title on blog page styling #1273992
Rikard
Keymaster
Hey Kate,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-2151 .avia-content-slider h3.slide-entry-title {
  font-size: 16px;
  color: yellow;
}
```
Best regards,
Rikard
January 20, 2021 at 11:31 am in reply to: Link color on mobile phone always like background color #1273991

Rikard
Keymaster

Hey kuechenring,

I can’t see any problems like that on my end on mobile, could you post a screenshot highlighting the problem, and steps we need to take in order to reproduce it please?

Best regards,
Rikard

January 20, 2021 at 11:17 am in reply to: Contact form issue #1273983

Rikard
Keymaster

Hi,

Thanks for the update. Let’s hope the developers of the plugin can help you out with the button problem. We’ll leave this thread open in case you should need any further help from us.

Best regards,
Rikard

January 20, 2021 at 11:09 am in reply to: Slider Buttons #1273980

Rikard
Keymaster

Hi,

If you post admin WordPress login details in private, then we can do it for you.

Best regards,
Rikard

January 20, 2021 at 11:03 am in reply to: Mobile Navigation Problems #1273975

Rikard
Keymaster

Hi Eric,

Great, I’m glad that we could help. The fix I linked to above will be included in the next update of the theme.

Best regards,
Rikard

January 20, 2021 at 10:58 am in reply to: Content is not displayed. Image / Text / Animation / Menu … #1273972

Rikard
Keymaster

Hi,

Thanks for the update. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 22,411 through 22,440 (of 91,855 total)

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