Forum Replies Created
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AuthorPosts
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Hey maria_96,
If you are having problems with the Contact Form 7 plugin, then please try reaching out to their support first, as our support for third part plugins is limited.
Best regards,
RikardJanuary 22, 2021 at 6:02 am in reply to: When updating to WP 5.6 Avia builder stops working #1274617Hi Thomaslay,
I’m getting a 403 error on your login page, please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. Also make sure that the login page is accessible, or let us know which countries or regions are blocked.
Best regards,
RikardJanuary 22, 2021 at 6:01 am in reply to: When updating to WP 5.6 Avia builder stops working #1274616Hi harpaceas,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardJanuary 22, 2021 at 5:58 am in reply to: Link color on mobile phone always like background color #1274614Hi,
Thanks for the info. I’m not sure if we have an iphone 12 to test with, but I’ve asked the rest of the team for help. Please reply to this thread, so that it gets added back to our support queue.
Best regards,
RikardHi Timo,
Thanks for the screenshots. Please send us a temporary WordPress admin login and login URL as well, so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Nikole,
Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Tomicek1509,
Thanks for the screenshot. I don’t think that is a browser problem, since it looks like no CSS is being loaded at all. In which version and OS are you seeing that on? If it works as expected after a reload, then you are likely getting locally cached results on first load.
Best regards,
RikardJanuary 22, 2021 at 5:43 am in reply to: Problem with content Element "timeline" is not displayed #1274606Hi,
Thanks for that, login details are working now. First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.
Best regards,
RikardHi Kim,
You need to add this code in order to register the widget: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area. I can’t see that added to your site. I would recommend that you activate the child theme, then add this customisation into functions.php in your child.
Best regards,
RikardHi,
Great, I’m glad that you found a solution to your problem. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Audrey,
Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Alan,
I tried deactivating your WP Rocket plugin, and it’s showing fine in all browsers after that. Could you try reaching out to the developers of that plugin, to see if they can tell you what is going wrong please?
Best regards,
RikardHi,
Thanks for the update. You said that your problem was fixed in the other thread, so I’m not sure how it relates here? Is the Yoast functionality working on your actual site, or is the problem that the Yoast boxes are situated in the wrong place?
If the problem is caused by Yoast and/or Polylang, then please try reaching out the developer of those plugins.
Best regards,
RikardHi,
Thanks for the update. I can only see a coming soon page, when I try to view any of your pages. How can we see the front end of your site?
Best regards,
RikardJanuary 22, 2021 at 4:09 am in reply to: Shrinking Header Classes and Styles Being Applied on Page Load #1274576Hi,
Thanks for the update. First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 to see if that makes any difference.
Best regards,
RikardJanuary 22, 2021 at 4:05 am in reply to: Menu Item Hidden on Homepage Menu but Not on Other Site Pages #1274575Hi,
Thanks for the update. Which menu item are you looking to hide for desktop only?
Best regards,
RikardJanuary 22, 2021 at 4:02 am in reply to: Shopify "Buy now" button (Javascript code integration) Problem! #1274574Hey Alex,
Thanks for the login details. Which code are you trying add and where exactly?
The text you are referring to is only a warning to let users know that custom code can break the layout builder, if it’s not properly formatted.
Best regards,
RikardJanuary 22, 2021 at 3:54 am in reply to: change color and text on various buttons when hovering the mouse #1274573Hi Francisco,
Thanks for the update. In response to your screenshot; don’t put the CSS block in there, only the class should go in that field:
black-hoverThen put this in Quick CSS:
.black-hover .avia-button:hover { background-color: red; }Then you can change the class for the next element, the class could be called white-hover for example.
Please try that out to see if you have any luck with it. If you need further help, then please post login details to your site in private, I can’t see any login details in this thread.
Best regards,
RikardHi Jordi,
Thanks for the update. On which page are you using the Google Maps element? Please create a test page, or link to one where the actual element is used. Also please make sure that you are running PHP 7.2 or higher on the server.
Best regards,
RikardHey Sujohn,
You need to switch to the Classic Editor in the main page of the theme options if you want that button. If you want to keep using the Block Editor, then you can find full screen mode under the three dot menu, in the top right hand corner of the screen on the edit page.
Best regards,
RikardJanuary 21, 2021 at 12:57 pm in reply to: Style 'Dark Transparent' Contact Form submit button #1274357Hi,
Great, I’m glad that Victoria could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardJanuary 21, 2021 at 12:56 pm in reply to: Hide url appear in bottom of screen on when mouse over a link #1274356Hi,
Thanks for the update. We don’t have any solutions for that unfortunately, I would recommend that you try searching online to see if you can find any third party code or plugin which would implement that functionality on your site.
Best regards,
RikardJanuary 21, 2021 at 12:54 pm in reply to: Problem with content Element "timeline" is not displayed #1274355Hey Pia,
I can’t login with the details you posted:
Unbekannter Benutzername. Überprüfe ihn noch einmal oder versuche es mit deiner E-Mail-Adresse.
Please check and verify.
Best regards,
RikardJanuary 21, 2021 at 12:37 pm in reply to: Remove Lines Around Woocommerce Cart Icon In Header #1274353Hi Arjan,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
#menu-item-shop.cart_dropdown { border-color: transparent; }Best regards,
RikardHi,
Thanks for that, please see the caption in the first slide. If you want different styling then let us know what you would like to change.
Best regards,
RikardJanuary 21, 2021 at 12:30 pm in reply to: Link color on mobile phone always like background color #1274350Hi,
Thanks for that. I still can’t reproduce those results on my end using phone modulation on Chrome and Safari, but I don’t have the particular device you are using to test though. Does this problem happen on different mobile devices as well? Does it make any difference if you load the site in an incognito or private window?
Best regards,
RikardHi Chris,
Great, thanks for letting us know. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
It would be great if you could upload your site to a live server, so that we can see the actual elements you are trying to target. If you don’t have the possibility to do that, then please post screenshots on a service like Dropbox or Google Drive, then link to them here.
Best regards,
Rikard -
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