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January 23, 2021 at 1:27 pm in reply to: Ajax Portfolio Loading Time #1274976

Rikard
Keymaster

Hi,

That is from the jQuery migrate helper plugin, if you don’t need it then you can deactivate and delete it. You might want to wait with that until the new version of the theme is available though.

Best regards,
Rikard

January 23, 2021 at 1:25 pm in reply to: Issue with Header Resizing Function after site move to new host #1274974

Rikard
Keymaster

Hi,

Thanks for the update. Please try installing this plugin to see if the automatic updates start working after that: https://envato.com/market-plugin/, or upload the new version manually via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. The latest version of the theme is 4.7.6.4. If you should still have problems after updating, then please installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.

Best regards,
Rikard

January 23, 2021 at 1:19 pm in reply to: Import demo files #1274972

Rikard
Keymaster

Hi,

If you import another demo, then all your theme settings will be overwritten. You can still import content from other demos though, if you enable debug mode: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, then let us know which content you want to import.

Best regards,
Rikard

January 23, 2021 at 1:17 pm in reply to: Tab Section, individual tab height not showing correctly #1274970

Rikard
Keymaster

Hi,

Thanks for the update. Could you send us a link to the edit page, so that we can view the actual problem please?

Best regards,
Rikard

January 23, 2021 at 1:14 pm in reply to: Site Is Loading Super Slow… Any Solutions #1274967

Rikard
Keymaster

Hey rcottingham,

Please have a look at the test in private, you will see that there are very long waiting times for the server to respond. Please try bringing that problem up with your hosting provider.

Best regards,
Rikard

January 23, 2021 at 1:09 pm in reply to: Menu Item Hidden on Homepage Menu but Not on Other Site Pages #1274962
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
nav.main_menu #menu-item-3655 {
  display: none; 
}
```
Best regards,
Rikard
January 23, 2021 at 1:05 pm in reply to: Iframe height is not working after update #1274961

Rikard
Keymaster

Hey hultsfredstrandcamping,

I don’t think this is a theme problem, it’s likely due to the new jQuery version which was added in WordPress 5.6. Could you try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then change the jQuery version to 1.12.4 to see if that changes anything please? Otherwise I would suggest that you set the iframe to 600 pixels, since that is what the code seems to attempt. Also please try reaching out to the code authors, to see if they can help you out.

Best regards,
Rikard

January 23, 2021 at 12:46 pm in reply to: main child menu shows same language #1274947

Rikard
Keymaster

Hi David,

The login details you posted are not working:

Onbekende gebruikersnaam. Opnieuw controleren of probeer je e-mailadres.

Please check and verify.

Best regards,
Rikard

January 23, 2021 at 12:42 pm in reply to: Help with identifying which website our licenced plugin is registered to #1274943

Rikard
Keymaster

Hi Kaitlin,

Thanks for reaching out to us. When you say plugin, I’m guessing that you mean theme, correct? We don’t have any records of which purchase codes are used for which sites unfortunately, but if you follow this: https://kriesi.at/documentation/enfold/theme-registration/, then you can register your site with your purchase code.

Best regards,
Rikard

January 23, 2021 at 12:03 pm in reply to: Advanced – Custom CSS Class For Heading Tag NOT WORKING #1274938
Rikard
Keymaster
Hi,

Thanks for that. There was no class added to the element, so I added it for. Please try this in Quick CSS now:
```
.ContactBottom .av-special-heading-tag {
    text-transform: none;
}
```
Best regards,
Rikard
January 23, 2021 at 11:58 am in reply to: Expand Avia Layout Builder Button Missing #1274937

Rikard
Keymaster

Hi,

Thanks for that. I asked for FTP login details though, not for WordPress. Could you please send login details for FTP in private?

Best regards,
Rikard

January 23, 2021 at 11:50 am in reply to: Problem with not showing homepage but error 404 #1274935

Rikard
Keymaster

Hi Timo,

Thanks for that. I can’t see your home page resulting in a 404 page anymore though, could you try loading the page in an incognito or private browser window, if you are still experiencing this problem please?

Best regards,
Rikard

January 23, 2021 at 6:21 am in reply to: Weird Space showing on publish but not on preview #1274902

Rikard
Keymaster

Hi,

Thank for that. I activated the option to delete the old CSS and JS files under Enfold->Performance, and the Tab Section is adapting to your content as it should now, please review your site.

Best regards,
Rikard

January 23, 2021 at 6:13 am in reply to: Activate Only the BBPress Forum Sidebar? #1274899

Rikard
Keymaster

Hi Tim,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 23, 2021 at 6:10 am in reply to: Advanced layout builder #1274898

Rikard
Keymaster

Hi Sian,

I can’t load your site at all, please see private. Maybe you misspelled the URL?

Best regards,
Rikard

January 23, 2021 at 5:50 am in reply to: Bar above main menu #1274897
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#header_meta .avia-icon-pos-left {
    float: none;
}
```
If you want an icon next the fraud warning menu item, then you should be able to add shortcode as you did with the other element, but in the menu item text under Appearance->Menus.

Best regards,
Rikard
January 23, 2021 at 5:45 am in reply to: Sidebar display problems after Update #1274896

Rikard
Keymaster

Hi Sean,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 23, 2021 at 5:42 am in reply to: Problems with Enfold 4.7.6.4, WP 5.6 (Avia Editor and others) #1274895

Rikard
Keymaster

Hey harpaceas,

Thanks for the login details. The SG Optimizer plugin was creating problems on your site, it does that when file compression is active under Enfold->Performance. I turned that off for you, and the mobile menu is working as it should now. Please review your site.

Best regards,
Rikard

January 23, 2021 at 4:58 am in reply to: Mobile anchor points #1274891

Rikard
Keymaster

Hi Santiago,

Thanks for the update. If you are linking to a section with a specific ID, and you then select to hide that section on mobile, then the link won’t work. You have to link to the section ID which is actually visible. Please try duplicating the element which you are linking from, and show it only on mobile, then update the link to correspond with the section ID which is only visible on mobile.

Best regards,
Rikard

January 23, 2021 at 4:50 am in reply to: Center Secondary Menu #1274889
Rikard
Keymaster
Hi NicomIT,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 990px) {
#top .av_secondary_right .sub_menu {
    float: none;
}
#avia2-menu {
    display: table;
    margin: 0 auto;
    float: none;
}
}
```
Best regards,
Rikard
January 23, 2021 at 4:37 am in reply to: Header color customizing problems #1274888
Rikard
Keymaster
Hi,

Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:
```
.current-menu-item > a > .avia-menu-fx {
    opacity: 0;
}

#avia-menu li.current-menu-item {
    background-color: #007dbb;
}

#avia-menu li.menu-item:hover {
    background-color: #007dbb;
}
```
Best regards,
Rikard
January 23, 2021 at 4:33 am in reply to: No arrows option in testimonial slider? #1274887

Rikard
Keymaster

Hi,

Yes, that was the only change. Are you ok with using that setting?

Best regards,
Rikard

January 23, 2021 at 4:28 am in reply to: How to revise the post slider title from H3 to H4? #1274886
Rikard
Keymaster
Hi Enffie,

Victoria added it to your functions.php file, the function in question starts at line 34 in that file:
```
function my_avf_customize_heading_settings
```
Best regards,
Rikard
January 23, 2021 at 4:24 am in reply to: Penetrantes Caching – wie abschalten? #1274885

Rikard
Keymaster

Hi ECONLUX,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 23, 2021 at 4:20 am in reply to: Many Bugs in /wp-includes/tinymce… // Layout Architekt #1274882

Rikard
Keymaster

Hi Felix,

Thanks for the update. The theme should be compatible with the PHP versions you listing, so I’m not sure why that would be happening. There might be warnings, but that shouldn’t affect any functionality on the backend, and I don’t think it explains the connection reset problem. I did check your site now though, and everything seems to be working fine. Are you experiencing the same thing on your end?

Best regards,
Rikard

January 22, 2021 at 1:18 pm in reply to: Updating theme from Zipped file in dashboard #1274688

Rikard
Keymaster

Hi sensiblekaren,

The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

January 22, 2021 at 1:16 pm in reply to: Advanced – Custom CSS Class For Heading Tag NOT WORKING #1274685

Rikard
Keymaster

Hi Scott,

Could you post a link to where we can see the element you are trying to target please?

Best regards,
Rikard

January 22, 2021 at 1:14 pm in reply to: Double hamburger menu on iPad landscape mode #1274684
Rikard
Keymaster
Hi,

Thanks for that. I added the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1024px) {
#header_main_alternate {
  display: none;
}
}
```
Please review your site.

Best regards,
Rikard
January 22, 2021 at 1:05 pm in reply to: Expand Avia Layout Builder Button Missing #1274680

Rikard
Keymaster

Hi,

Thanks for the screenshots. Please share FTP login details in private so that we can try to install a fresh version of the theme for you.

Best regards,
Rikard

January 22, 2021 at 12:58 pm in reply to: Tab Section, individual tab height not showing correctly #1274672

Rikard
Keymaster

Hi,

On which page are you getting these results? The page you linked to initially leads to a 404 page now.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 22,351 through 22,380 (of 91,855 total)

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