Forum Replies Created
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AuthorPosts
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January 25, 2021 at 11:08 am in reply to: YouTube video throwing error when played in color selection #1275213
Hey dpriemer,
I can’t reproduce the problem you are describing on my end, the background video plays fine on the page you linked to. If it’s working in incognito browsers, then it’s likely due to caching. Please try to disable your caching plugin, and clear your local browser cache again.
The screenshots your posted are not loading, please try uploading them again to a different service, like Imgur for example.
Best regards,
RikardJanuary 25, 2021 at 11:02 am in reply to: Overlay above the content while the cookies not accepted #1275210Hey frankeee,
Could you post a link to where we can see the results you are getting please?
Best regards,
RikardHey Raymonbil,
Could you post a link to where we can see the elements you are trying to hide please?
Best regards,
RikardHi,
Thanks for the update and sorry for the late reply. I’m not sure I understand exactly what you are looking to change though, could you try to explain that a bit further please? Also, is that a browser plugin in your screenshot? If so, which one?
If you have more questions or problems then please start separate threads for them.
Best regards,
RikardHi Oliver,
Thanks for that. First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Manfred,
Thanks for the update. I’m not sure which space you are looking to reduce, could you try to explain a bit further, or post a screenshot highlighting your intentions please?
Best regards,
RikardHi,
Thanks for that. I checked both your keys, and I’m seeing this error message when using the restricted key: https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error, please try following the suggestions there. I don’t see any error message with the other key though, but it’s still not working for some reason.
Best regards,
RikardJanuary 25, 2021 at 4:37 am in reply to: Content is not displayed. Image / Text / Animation / Menu … #1275171Hi,
Thanks for the update. It looks like you are running the SG Optimizer plugin? If that is the case, then please disable file compression under Enfold->Performance, as the plugin creates problems on sites which have that enabled. If you should need any further help on the topic, then please post admin WordPress login details in private.
Best regards,
RikardHi,
Great, I’m glad that we could help, and sorry again for the problem. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey jnot75,
Please try the following in Quick CSS under Enfold->General Styling:
.av-subnav-menu:before { content: 'Title'; float: left; padding: 10px 0 0 10px; }Best regards,
RikardHi,
Thanks for the update and feedback, it’s much appreciated. We’ll look into the possibility of implementing something like that in a future version of the theme.
Best regards,
RikardJanuary 25, 2021 at 3:50 am in reply to: Masonry of Portfolio Items does not sort correctly #1275152Hi David,
Thanks for that. It looks like you haven’t selected to show different menus for the different languages on the page in private. Please make sure that you check the box at the bottom which indicates the Enfold main menu, for each of the language menus.
Best regards,
RikardHi Piet,
Did you try following the instructions in the article you linked to?
Best regards,
RikardJanuary 24, 2021 at 1:34 pm in reply to: [Urgent] Youtube – Embedded youtube Videos displaying error message #1275061Hey stockefeller,
I can’t see any problems on the page you linked to, could you let us know how to reproduce the problem you are having please?
Best regards,
RikardHi Viviane,
Please make sure that you have given the token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
I tried logging into your site, but the login page doesn’t seem to be working.
Best regards,
RikardJanuary 24, 2021 at 1:21 pm in reply to: Advanced – Custom CSS Class For Heading Tag NOT WORKING #1275055Hi Scott,
Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for that. I’ve uploaded and activated our latest development version for you, and that seems to have fixed the problem. Please review your site.
Best regards,
RikardHi @Guenni007,
We’d be happy to send you a beta version if you want to test it, what is your email? Please post it in private.
The new version of the theme should hopefully be available within a few days.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.html_header_sidebar #top #header { width: 250px; } .html_header_left #main { margin-left: 250px; }Best regards,
RikardJanuary 24, 2021 at 4:52 am in reply to: Contact form: Privacy Policy Checkbox in english and not translated in german #1275017Hi Verena,
The functions.php file is located under Appearance->Theme Editor, you will find it in the list of files on the right hand side of the screen.
Best regards,
RikardHey Asterios,
Sorry for the problem and thanks for the login details. I’ve fixed the problem for you, please review your site. A permanent fix for this will be included in the next version of the theme.
Best regards,
RikardHey FFC,
Thanks for the login details. You are getting a 406 error on the file in private, I’m not sure why that is though. Please enable debug mode so that we can copy the content to a test page: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, we can do it for you if you give us permission to do so.
Best regards,
RikardHey David,
We haven’t tested that plugin with the theme unfortunately, so I’m not sure if we can help you out with this. But if you post a link to where we can see the problem in question, then we can at least have a look at it.
Best regards,
RikardHi Roland,
Thanks for that. You haven’t added a token to the backend under Enfold->Theme update, all I see is what I pasted in private. That should be a long code, not a user name or anything like that. Please try following this again: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardJanuary 24, 2021 at 4:23 am in reply to: Move Up the Captions and Button Links on Full Width Slider for MOBILE VIEW #1275012Hey bemodesign,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .home #full_slider_1 .slideshow_caption { padding-top: 5px; } .home #full_slider_1 .avia-slideshow-button { margin-top: 0; } }Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Grobi,
Could you try to explain a bit further what you would like to change and where please? If you have a screenshot highlighting your intentions then that would help too.
Best regards,
RikardJanuary 24, 2021 at 4:02 am in reply to: Advanced Layout Builder not working for pages for one user #1275009 -
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