Hi,

Thanks for the update. I copied your front page content to a test page, please see private. There was a lot of broken markup in your content, which I’ve removed, and the columns are aligning like they should now. Could you check the page so that everything is working as expected please? If there is some content missing, then you can either recreate it on the test page, or copy the shortcodes from the old page, into the test page. Once you are happy with the test page, then you can simply copy all shortcodes, into the old page.

Best regards,
Rikard

Hi,

Thanks for the update, Enfold is fully compatible with PHP 7. If you are worried about the update, then I would suggest that you try it out on a staging site first.

Best regards,
Rikard

Hi Joey,

Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please include FTP login details, so that we can check the uploads folder on your installation.

Best regards,
Rikard

Hi,

Thanks for the update and clarification. Please send us admin WordPress login details in private, so that we can add the CSS Nikko sent, then try to fix the problem with overlapping.

Best regards,
Rikard

Hi,

Thanks for that. The problem with the menu not floating to the right seems to be coming from your child theme CSS file. Could you try to remove all your customisations in there, then add them back one by one, to see which CSS is causing the problem please?

Logo; there is a lot of white space at the top and bottom of the image, could you try to edit that out, then upload the image again please?

Best regards,
Rikard

Hey klaustrophobia,

Thanks for the login details. I can see the same content on desktop, as I do on mobile, on the page you linked to. Could you try to explain the problem a bit further, and let us know how to reproduce it please?

Best regards,
Rikard

Hi Christoph,

Thanks for reaching out to us. We don’t have a reseller program unfortunately, most developers usually buy licenses as they go, and then add the price of the theme into their price which they give to their customer.

Best regards,
Rikard

Hi,

Thanks for the update. It looks like you haven’t added the widgets for the boxes on the left and right in your screenshot yet, so please try to add them first. Also please add some content to them, so that we can give you styling to use after that. Once that is done, then we can try to fix, or fake, the disappearing borders when scrolling.

Also please include admin WordPress login details in private so that we can access the backend of your site, if that should be needed.

Best regards,
Rikard

Hi Dominique,

Sorry for my answer, it looks like I pasted the wrong text. Of course we can help you out in this thread. The login details you posted are not working though, please check and verify.

Best regards,
Rikard

• This reply was modified 4 years, 2 months ago by Rikard.

Hi,

Thanks for that. Could you upgrade the account to have administrator rights as well please? Otherwise we can’t access the theme options.

Best regards,
Rikard

Hi,

Try this in Quick CSS:

#imagen-inicio .flex_cell.av_one_full {
    vertical-align: bottom;
}

Best regards,
Rikard

Hi,

Thanks for the update. Please try this CSS as well:

.woocommerce-page #av_product_description .av-parallax {
    z-index: 0;
}

.woocommerce-page #av_product_description .container {
    z-index: 1;
}

Best regards,
Rikard

Hi Katrine,

Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
.responsive .logo img {
    max-width: 70%;
}
#menu-item-shop .cart_dropdown_link {
    padding: 0 10px;
}
.responsive.html_bottom_nav_header.html_cart_at_menu #top #wrap_all .main_menu {
    right: 15px;
}
}

Best regards,
Rikard

Hey higirl_21,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Dick,

First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please include admin WordPress login details in private, so that we can have a closer look at the backend of your site.

Best regards,
Rikard