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February 10, 2021 at 9:19 am in reply to: Logo problems #1279330

Rikard
Keymaster

Hi,

The CSS is coming from your child theme style.css file, please look under Appearance->Theme Editor->style.css

Best regards,
Rikard

February 10, 2021 at 9:14 am in reply to: Cannot make any changes on webside, editor fields are gone #1279329

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 10, 2021 at 9:12 am in reply to: SEOPressor Conflict with Enfold – Disables Aiva Builder #1279328

Rikard
Keymaster

Hey hylandgraphics,

Is it this plugin? https://wordpress.org/plugins/squirrly-seo/.

Best regards,
Rikard

February 10, 2021 at 9:09 am in reply to: Always the shrinking header….bug? #1279327

Rikard
Keymaster

Hey kopf-und-stift,

Which settings are you using in the Layout menu on the page? You could try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that changes anything. Also remember to clear the cache from your caching plugin.

Best regards,
Rikard

February 10, 2021 at 8:51 am in reply to: Problems with header behavior #1279324

Rikard
Keymaster

Hi bourkedesign,

Please try installing this plugin to see if that helps with the update: https://envato.com/market-plugin/. Also please try installing the jQuery migrate plugin which I linked to above.

Best regards,
Rikard

February 10, 2021 at 8:46 am in reply to: enfold woocommerce categories #1279323
Rikard
Keymaster
Hey may saleh fahmi,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.woocommerce-page #av_product_description {
  display: none;
}
}
```
Best regards,
Rikard
February 10, 2021 at 8:42 am in reply to: Anything works #1279322

Rikard
Keymaster

Hey dithinks,

Thanks for the login details. The SG Optimiser plugin was causing those problems, it does that when file compression is active in the theme options. I turned that off for you, and things started working after that. Please review your site.

Best regards,
Rikard

February 10, 2021 at 8:37 am in reply to: Product Image Switching #1279321

Rikard
Keymaster

Hi Jeff,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 10, 2021 at 8:35 am in reply to: Hamburger menu menu options have disappeared #1279320

Rikard
Keymaster

Hi Jeff,

I set the jQuery version to 1.12.4 in the jQuery migrate plugin for you, and the menu appears after that. Please continue using the current settings, until the next theme update. This problem will be fixed in the new version.

Best regards,
Rikard

February 10, 2021 at 8:20 am in reply to: Fullscreen Sliders and Masonry Galleries Stopped displaying #1279319

Rikard
Keymaster

Hi,

Thanks for the update. There is a password box before being able to see the WordPress login page, could you share that password as well please?

Best regards,
Rikard

February 10, 2021 at 8:08 am in reply to: file path to parallax-img with child-theme not correct #1279317

Rikard
Keymaster

Hi Katrin,

Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 10, 2021 at 8:06 am in reply to: Logo Centered, Menu Left #1279316

Rikard
Keymaster

Hi,

You can use the email in private. Just remember to post the login details here in private, so that all moderators have access to them.

Best regards,
Rikard

February 10, 2021 at 8:02 am in reply to: Color section height responsive and greater than 100% #1279315

Rikard
Keymaster

Hey axxisIT,

Could you post a link to where we can see the section that you want to implement this on please? You might be able to use the vh value in your CSS: https://www.w3schools.com/cssref/css_units.asp

Best regards,
Rikard

February 10, 2021 at 7:53 am in reply to: Can't view certain images after WP- and PHP-Update #1279314

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 10, 2021 at 7:51 am in reply to: Content won't update even when published (ok on other themes) #1279313

Rikard
Keymaster

Hi Joss,

Enfold doesn’t support any third party layout builders, so our support is limited in cases like this. What happens if you disable all plugins?

Best regards,
Rikard

February 10, 2021 at 7:44 am in reply to: Proktseite nur für einen Hersteller #1279311

Rikard
Keymaster

Hi Sabine,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 10, 2021 at 7:05 am in reply to: Rich MegaMenu possibilities #1279309
Rikard
Keymaster
Hi Matjaz,

Thanks for the update. I gave the Color Section element an ID in the element options, in order to target the elements better. Please try this in Quick CSS:
```
#details-section .av_one_third div.av-special-heading {
    padding: 10px 10px;
}
```
I couldn’t add it myself, since the account you gave us doesn’t have admin rights. Also remember to remove the margin values from the headers.

Best regards,
Rikard
February 10, 2021 at 6:52 am in reply to: Different sliders for desktop and mobile #1279308

Rikard
Keymaster

Hi Maikel,

Thanks for the update. Please post a link to where we can see the sliders in question.

Best regards,
Rikard

February 10, 2021 at 6:50 am in reply to: Enable JQuesry Migrate Helper on WP 5.6 #1279307

Rikard
Keymaster

Hi Valentina,

Sorry for the long wait, but the new version of the theme is still not available unfortunately. We can fix the problem with the alternate mobile menu for you though, after that you should be able to remove the jQuery migrate plugin. If you want us to do that, then please make sure that you have backups of the site.

Best regards,
Rikard

February 10, 2021 at 6:47 am in reply to: Contact Form Junk Emails #1279306

Rikard
Keymaster

Hi,

Thanks for that. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Once you have installed the new version, then please make sure that you have added and activated Google Recaptcha in the theme options: https://kriesi.at/documentation/enfold/contact-form/#activate-google-captcha

Best regards,
Rikard

February 10, 2021 at 5:43 am in reply to: Mansory problems on firefox #1279302

Rikard
Keymaster

Hey 100MENSCH,

Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps. If not, then please include admin WordPress login details in private, so that we can have a close look at your site.

Best regards,
Rikard

February 10, 2021 at 5:13 am in reply to: Design question – logo placement #1279301
Rikard
Keymaster
Hi,

Thanks for that. Please try this CSS in order to place the widget on the right hand side of your site.
```
#media_image-2 {
    position: absolute;
    right: -42px;
    top: -17px;
}
```
Where exactly are you looking to add the second widget?

We are not available over the phone unfortunately. If you need quicker communication, then you might consider hiring a freelance developer to do it for you. As I pointed out be before; we can help you with small changes, but we are not a customisation service.

Best regards,
Rikard
February 10, 2021 at 5:01 am in reply to: Border above selected menu without changing the margin #1279300
Rikard
Keymaster
Hi,

Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:
```
ul#avia-menu .current-menu-item a {
  line-height: 81px;
}
```
Best regards,
Rikard
February 10, 2021 at 4:48 am in reply to: Contact Form and Google Recaptcha #1279299

Rikard
Keymaster

Hi,

Thanks for that. I checked the contact form on the problem page, and it seems like there are options missing from it for some reason. Could you share FTP login details as well, so that we can try to upload a fresh copy of the theme for you please? Also please make sure that you have backups of the site, before we upload the fresh version.

Best regards,
Rikard

February 10, 2021 at 4:41 am in reply to: Mobile settings Onepager delete introduction text out of menu #1279298

Rikard
Keymaster

Hi,

Thanks for the update. Please try ticking the Beschreibung box, you should see them below each of the menu items after that.

Best regards,
Rikard

February 10, 2021 at 4:37 am in reply to: Need very small column #1279296

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 10, 2021 at 4:35 am in reply to: Logo picture and header menu on top of each other #1279295
Rikard
Keymaster
Hi,

Please try adding this CSS as well:
```
@media only screen and (max-width: 767px) {
.responsive #top .cart_dropdown {
    z-index: 0 !important;
}
}
```
Best regards,
Rikard
February 10, 2021 at 4:30 am in reply to: New pages not found #1279294

Rikard
Keymaster

Hi,

Thanks for that. I tried resetting your permalinks, and there’s no 404 error when I use the plain setting, but it comes back when I selected your preferred setting back again. I’m not sure what is causing this, but it might be a plugin conflict. Could you try disabling all plugins, to see if that changes anything please?

Best regards,
Rikard

February 10, 2021 at 4:20 am in reply to: Vertical align on grid row #1279293
Rikard
Keymaster
Hi,

Try this instead:
```
#imagen-inicio .flex_cell.av_one_full {
    vertical-align: bottom;
}

#imagen-inicio .column-top-margin {
    margin-top: 100px;
}
```
Best regards,
Rikard
February 10, 2021 at 4:02 am in reply to: Logo slider #1279290

Rikard
Keymaster

Hi,

Thanks for the update. You can’t automatically populate missing spots unfortunately, but you can change the number of columns in the Styling tab, in the element options. It looks like you have 9 logos, then setting it to 3 columns would do the job.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 21,931 through 21,960 (of 91,855 total)

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