Forum Replies Created
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February 17, 2021 at 4:18 am in reply to: Lokal Fonts hochgeladen (Quicksand, Opensans) ABER immer noch google fonts aktiv #1281574
Hi,
Thanks for the update. If you don’t want to load Google fonts, then you would have to select web safe fonts under Enfold->General Styling->Fonts. Or load the fonts locally from your own server, using custom CSS.
Best regards,
RikardHi Holger,
The theme doesn’t support third party plugins unfortunately. Please refer to this if you are looking to add different fonts to the theme options: https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts
Best regards,
RikardHi Huan,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi,
I’m not familiar with that plugin unfortunately, could you post a link to what the layout is supposed to look like please?
Best regards,
RikardFebruary 17, 2021 at 3:56 am in reply to: Enfold Product Gallery and "Product Video for WooCommerce" Plugin #1281568Hi Dirk,
Edit; please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard-
This reply was modified 4 years, 2 months ago by
Rikard.
Hi,
So the bottom left widget should be fixed, like the top right one? Where do you want to place the cart icon? You should be able to achieve the same design, but with different CSS, using the CSS inside of media queries: https://www.w3schools.com/css/css3_mediaqueries_ex.asp
Best regards,
RikardFebruary 16, 2021 at 2:02 pm in reply to: Enfold – Preisanzeige seit Update verändert und verschoben #1281331Hallo Stefan,
It looks like you have used the Layout Builder to create your product layout? If that is the case, then post admin WordPress login details in private, so that we can have a closer look at your layout.
Also, if you have a screenshot highlighting the changes you would like to make, then that would help us understand your intentions better as well.
Best regards,
RikardHi,
Thanks for that. We don’t have access to the email which you are used though, could you share the authentication code as well please?
An Authentication Code has been sent to the email address associated with your account. Look for an email with “Login Authentication Code” in the subject line.
Best regards,
RikardHey mc_wa,
Could you post a link to where we can see the problem you are having?
Best regards,
RikardHey 4youth,
Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Please check the login details you posted if you should need further help, as they don’t seem to be working.
Best regards,
RikardHi for4ctive,
Great, I’m glad that you found a solution, and thanks for sharing :-)
Best regards,
RikardHey jazzysasken,
Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps.
Best regards,
RikardHey wzshop,
The Enfold Layout Builder doesn’t support front end editing unfortunately.
Best regards,
RikardHi Oliver,
The site you linked to doesn’t seem to be running Enfold, but if you want your container size to be full width, then you can try to set it to 100% under Enfold->General Layout->Dimensions.
Best regards,
RikardHi Simone,
Could you provide us with details in private, to where we can see and reproduce the problem you are having please?
Best regards,
RikardHi Marc,
Please check the Layout menu, on the left hand side when you edit the page in question.
Best regards,
RikardHey Alexander2021,
If you are hiding sections for mobile, then any links pointing to them won’t work. You would have to use a different link for mobile.
Best regards,
RikardFebruary 16, 2021 at 9:35 am in reply to: Background YouTube Videos shows error after first successful play of the video #1280744Hi,
Sorry for the problem. Please try this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574
Best regards,
RikardHi Stan,
It looks like you have a coming soon page active there, could you post login details in private as well, so that we can access the site please?
Best regards,
RikardFebruary 16, 2021 at 9:01 am in reply to: Scroll Top Link disappears when I turn off the sidebar #1280740Hey etanriver,
Could you post a link to where we can see and reproduce the problem you are having please?
Best regards,
RikardHi Michael,
Sorry for the problem. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps.
Best regards,
RikardHi Rob,
Thanks for the login details and clarification. What exactly do you need help with?
Best regards,
RikardHi,
Thanks for the clarification. Could you post a link to where we can see the elements in your screenshots please?
Best regards,
RikardFebruary 16, 2021 at 8:43 am in reply to: Firefox issues: Page is slow and clunky and getting SSL message #1280736Hi Magnus,
You can change the URL manually in the theme options. If you need further help with that, then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardHey carolemeziat,
Could you share the code which you are trying to add, and where you are trying to add it please?
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { h1 { font-size: 30px; } h2 { font-size: 28px; } h3 { font-size: 26px; } h4 { font-size: 24px; } h5 { font-size: 22px; } h6 { font-size: 20px; } p { font-size: 14px; } }Best regards,
RikardHey drinell,
It should work using a function in your functions.php file:
function add_ga_v_4(){ ?> YOUR CODE GOES HERE <?php } add_action('wp_head', 'add_ga_v_4');If you need further help then please provide us with details to where we can see and reproduce the problem you are having.
Best regards,
RikardHey hammerseo,
Great, I’m glad that you got things working, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHallo Günther,
Kriesi is Austrian yes, but none of the moderators here on the forum are native German speakers unfortunately. If you can, then please communicate in English from now on.
I’m not sure that I completely understand the problem you are having, but it sound like you want to disable the WordPress autop function? If so then you can refer to this: https://wordpress.stackexchange.com/questions/339390/how-to-disable-auto-p-in-wordpress
If you need further help then please try to explain a bit further, and post a link to where we can see and reproduce the problem you are having.
LG,
Rikard -
This reply was modified 4 years, 2 months ago by
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