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February 20, 2021 at 3:35 am in reply to: Darstellungsfehler Endfold Formular in der E-Mail #1282354

Rikard
Keymaster

Hi Highlander-2013,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

February 20, 2021 at 3:33 am in reply to: Change the Header Slider depending on screen size #1282352

Rikard
Keymaster

Hey Dave,

You can do that with custom CSS. If you need help with that then please post a link to where we can see the sliders in question, and let us know which one you want to show for which screen size.

Best regards,
Rikard

February 20, 2021 at 3:31 am in reply to: Problems with magazines and multi lingual #1282351

Rikard
Keymaster

Hi Mike,

Where can we see and reproduce the problem you are having? Please post details in private.

Best regards,
Rikard

February 20, 2021 at 3:23 am in reply to: no update for wp 5.6.1, for security is really important update wp, theme upate? #1282350

Rikard
Keymaster

Hey marcobe,

The new version of the theme should be available during the coming week.

Best regards,
Rikard

February 19, 2021 at 2:03 pm in reply to: YouTube background video stops playing after a few seconds #1282222

Rikard
Keymaster

Hi,

Thanks for the update. The new version of the theme should be available next week, until then, please try using this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574

Best regards,
Rikard

February 19, 2021 at 2:00 pm in reply to: Advanced Layout Builder not working #1282220

Rikard
Keymaster

Hi,

Thanks for that. I checked the page in private, and the Layout Builder is loading fine there. Is this only happening on some pages? If so, then please link to one directly, so that we can see the actual problem.

Best regards,
Rikard

February 19, 2021 at 1:44 pm in reply to: MENù SU DISPOSITIVI MOBILE #1282215

Rikard
Keymaster

Hey mauriziocampani,

The SG Optimiser plugin was creating problems on your site. I deactivated file compression under Enfold->Performance, and your mobile menu is working as it should now. Please review your site.

Best regards,
Rikard

February 19, 2021 at 1:36 pm in reply to: Video in Color Section is not repeating #1282213

Rikard
Keymaster

Hi MyGirlFriday805,

I’ve added the code for you, please review your site.

Best regards,
Rikard

February 19, 2021 at 11:18 am in reply to: Hamburger menu menu options have disappeared #1282184

Rikard
Keymaster

Hi Jeff,

Thanks for that. I’m not able to login to GoDaddy, since they are asking for verification code via SMS or email. Could you provide us with a regular FTP login? If you want to try it out yourself, then there are instructions here: https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/. Simply find the file in question, then replace content with the content in the linked file.

Best regards,
Rikard

February 19, 2021 at 11:08 am in reply to: Enfold / Woocommerce Price field CSS selectors #1282182
Rikard
Keymaster
Hi John,

This CSS which is added to Quick CSS, it currently applying the black colour:
```
.price span.woocommerce-Price-amount bdi, .price span.woocommerce-Price-amount bdi span {
    color: #000000 !important;
    font-size: 18px;
}
```
If you change that to blue, it’s should apply as expected.

Best regards,
Rikard
February 19, 2021 at 10:57 am in reply to: Video Background of Colored Section Error #1282180

Rikard
Keymaster

Hi,

Thanks for the update and clarification. Please try this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574

Best regards,
Rikard

February 19, 2021 at 10:56 am in reply to: colour section video not looping #1282179

Rikard
Keymaster

Hey gregcarrollLMG,

Please try this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574

Best regards,
Rikard

February 19, 2021 at 10:43 am in reply to: Critical Error on your Site #1282177

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working again, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 19, 2021 at 7:54 am in reply to: Disable or remove author pages #1282158

Rikard
Keymaster

Hey studiovene,

Please refer to this: https://wordpress.stackexchange.com/questions/277649/how-to-remove-the-author-pages

Best regards,
Rikard

February 19, 2021 at 7:52 am in reply to: Fullwidth portfolio items #1282157

Rikard
Keymaster

Hey kinderheim511,

There seems to be some CSS coming from the file private, what happens if you disable that plugin? I’m not sure why it’s only applying to one page, and not the other though.

Best regards,
Rikard

February 19, 2021 at 7:24 am in reply to: Mobile menu isn't displaying #1282154

Rikard
Keymaster

Hi SecondChanceNC,

Thanks for that. I’ve implemented a fix for you, and the mobile menu is now working. Please review your site.

Best regards,
Rikard

February 19, 2021 at 7:20 am in reply to: style.css with version number #1282153

Rikard
Keymaster

Hi dannhanks,

Did you make sure that you have activated the option to delete the old CSS and JS files under Enfold->Performance? If that doesn’t help, then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

February 19, 2021 at 7:15 am in reply to: Background images start off pixellated before loading #1282151

Rikard
Keymaster

Hey mosaic,

It might be because of your image optimisation plugin. Could you try disabling that, then upload the image in question again, and try setting it without any alteration to it?

Best regards,
Rikard

February 19, 2021 at 7:12 am in reply to: Button styled like it's at the end of a divider #1282150

Rikard
Keymaster

Hey Thedogscreative,

Thanks for the screenshot. Could you post a link to where we can see the element where you want to implement this as well please?

Best regards,
Rikard

February 19, 2021 at 7:09 am in reply to: Cart problem #1282149

Rikard
Keymaster

Hi,

Thanks for the login details. Could you try disabling all plugins, except WooCommerce, to see if that changes anything please?

Best regards,
Rikard

February 19, 2021 at 7:04 am in reply to: Missing Mobile Menu #1282148

Rikard
Keymaster

Hi,

Thanks for that. I’ve implemented the fix for you now, and set the jQuery version to the default version. The mobile menu is working as it should, and there are no more error messages on your site. Please review your site, and delete the plugin, if you don’t need it anymore.

Best regards,
Rikard

February 19, 2021 at 6:29 am in reply to: Customizer #1282124

Rikard
Keymaster

Hi,

Thanks for the update. We still don’t have access to that email unfortunately, so we still can’t login. Could you turn off the authentication code process maybe?

About your problem; could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

February 19, 2021 at 6:22 am in reply to: Enfold Product Gallery and "Product Video for WooCommerce" Plugin #1282123

Rikard
Keymaster

Hi Dirk,

Great, I’m glad that you got it working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 19, 2021 at 6:20 am in reply to: Design question – logo placement #1282122

Rikard
Keymaster

Hi,

Text block elements; are you looking to add padding to all of them, on the entire site? If so, then yes, you can target all text block element without adding a class to them.

Logo cut off on smaller screens; that is exactly the problem with placing content in positions like that. You would either have to hide the logo, or show a smaller one with different CSS, or alter the container width on the screen sizes in question, in order for it not to clash with the container with the border.

Product page; is it the page in private? If so then please try using 1/2 elements, instead of the Grid Row.

Best regards,
Rikard

February 19, 2021 at 6:09 am in reply to: How to centre the testimonial images on mobiles? #1282121
Rikard
Keymaster
Hi,

Thanks for that. Please try this in Quick CSS:
```
@media only screen and (max-width: 767px) {
#top .av-large-testimonial-slider .avia-testimonial-meta .avia-testimonial-image {
    margin-left: 50px;
}
}
```
Best regards,
Rikard
February 19, 2021 at 6:01 am in reply to: Empty cart after adding a product #1282120

Rikard
Keymaster

Hi,

I checked the page you linked to in an incognito window, but it adds the product to the cart on my end. Are there any particular steps we need to take in order to reproduce this problem?

Best regards,
Rikard

February 19, 2021 at 5:58 am in reply to: 4 picture in a row with left and write padding #1282119

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

February 19, 2021 at 5:54 am in reply to: CSS Help #1282117

Rikard
Keymaster

Hey finchkelsey,

It looks like that section is hidden? Please try to add the ID to a section instead, otherwise we can’t target the container element.

Best regards,
Rikard

February 19, 2021 at 5:25 am in reply to: Portfolio items not saving changes #1282115

Rikard
Keymaster

Hi,

Thanks for the update. I don’t think this is related to an update, but let’s investigate it a bit further. Could you enable debug mode, so that we can copy the problem portfolio item to a test page please? https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, we can do it for you if you give us permission to do so.

Best regards,
Rikard

February 19, 2021 at 4:43 am in reply to: Different sliders for mobile and desktop #1282114

Rikard
Keymaster

Hey mritkuma99,

That is possible, but you need custom CSS for it. If you need further help, then please post a link to where we can see the sliders in question.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 21,691 through 21,720 (of 91,855 total)

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