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Hi,
I’ve updated the file in question in both your parent and child theme, and it’s working now. Please review your site.
Best regards,
RikardHi,
I see the same thing as in your screenshot on the page in private, I’m guessing that you want to change that colour to orange as well?
Best regards,
RikardHi,
Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:
.page-id-106 #header_meta { background-color: blue !important; }Best regards,
RikardHi Aiko,
We can’t debug third party plugin problems unfortunately, but you can try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps.
Best regards,
RikardHi,
It will do that yes, until you have fixed the markup. I closed the open markup on the test page, and adding new content and saving works as it should now. Please recreate the rest of the content of the page, and make sure that you close all markup properly.
Best regards,
RikardHi Stefan,
Could you post a link to where we can see the elements in question please?
Best regards,
RikardHi Nadine,
Thanks for the login details, and sorry for the problem. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/, and make sure that you are running PHP 7.2 or higher on the server. You are currently using PHP 7.0.x.
Best regards,
RikardHi Dan,
Sorry for the problem. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 to see if that helps. This is only a temporary solution, until the next version of the theme is available.
If that doesn’t solve the problem, then please deactivate file compression under Enfold->Performance, and your caching plugin might create problems when that is active.
Best regards,
RikardFebruary 24, 2021 at 9:43 am in reply to: language switcher flag next to mobile (hamburger) menu #1283328Hey Alexander,
Could you post a link to your actual site, so that we can have a closer look please?
Best regards,
RikardHi Sabine,
This CSS seems to be changing the headers:
h1, h2, h3, h4, h5, h6, #top .title_container .main-title, tr.pricing-row td, #top .portfolio-title, .callout .content-area, .avia-big-box .avia-innerbox, .av-special-font, .av-current-sort-title, .html_elegant-blog #top .minor-meta, #av-burger-menu-ul li { font-family: 'barlow-semi-condensed','HelveticaNeue','Helvetica Neue','Helvetica-Neue',Helvetica,Arial,sans-serif; }It looks to be coming from your child theme. If you need help finding it, then please post admin WordPress login details in private.
Best regards,
RikardHi,
Thanks for that, now all we need is FTP login details. Please post them in private as well.
Best regards,
RikardFebruary 24, 2021 at 7:42 am in reply to: Animations triggers too late (offset issue) on pages with easy slider #1283306Hey mc_wa,
I’m seeing error messages on your site, but I’m not sure where they are coming from, since your content is cached/minified. Could you try turning off all caching so that we can see where the error messages are coming from please?
Best regards,
RikardHi Andres,
Thanks for that. The FTP details are not working though, please check and verify.
Best regards,
RikardHi,
Thanks for the update. I’ve implemented the fix, and the mobile menu is working as it should now using the default WordPress jQuery version. You can disable and delete the plugin now, if you don’t need it for something else.
Best regards,
RikardFebruary 23, 2021 at 12:34 pm in reply to: Checkboxes on Woocommerce items have too much space #1283059Hi,
Please try this CSS instead:
p.wc-pao-addon-4783-cbu-accessories-2-0 input { width: 20px !important; }Best regards,
RikardHey swing126,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out the portfolio item where this is happening.
Best regards,
RikardHi ela,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardHey Suze,
Thanks for the login details, and sorry for the problem. We can implement a permanent fix for you, until the next release of the theme is available. If you would like us to do that, then please verify that you have backups of your site.
We can add it on your other site as well, if you provide us with login details for that too.
Best regards,
RikardHi,
Great, I’m glad that you managed to find a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardFebruary 23, 2021 at 11:29 am in reply to: Compatibility issue between WPRocket 3.8.5 and Enfold 4.7.6.4 #1283029Hi,
Thanks for that. The details seem to be working, but after logging in, it redirects to the front page, and the back end shows this error message:
Sorry, you are not allowed to access this page.
Did you give the account administrator rights?
Best regards,
RikardHey Francisco,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .page-id-35 .avia-content-slider, .page-id-35 .slide-entry-wrap article.slide-entry { margin-bottom: 0; } }Best regards,
RikardHi,
Thanks again for helping out @guenni007, it’s much appreciated as always :-)
Best regards,
RikardFebruary 23, 2021 at 11:16 am in reply to: Desktop Fullwidth,Mobile Fullscreen both bottom bar Nav' Circles & DownArrow? #1283023Hey Webmaster,
All of those things should be possible, but you will likely need some custom CSS. Could you start off by using a Fullscreen Slider, then post a link to where we can see it please?
Best regards,
RikardHey Dzimnikov,
Please try the following in Quick CSS under Enfold->General Styling:
.av-logo-container { max-width: 100%; padding: 0; }Best regards,
RikardHey laptophobo,
I can’t see anything like that on my end using Chrome, is there something in particular we need to do in order to reproduce this problem?
Best regards,
RikardFebruary 23, 2021 at 6:32 am in reply to: Site does not load after adding MailChimp Newsletter API Key #1282972Hi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update and login details. I can’t see a URL for your site though, could you share that with us as well please?
Best regards,
RikardHi,
Thanks for that. I checked the elements under Governance, Positive transformation and Sustainability beyond net-zero on the page in private, but I can’t see any problems using Chrome on OSX. Is there anything in particular we need to do in order to reproduce the results you are getting on your end?
Best regards,
RikardHi Alan,
Thanks for the update. Is this the same problem as in your other thread? If so then please continue in that from now on, I’ve replied to you there already.
Best regards,
Rikard -
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