You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 21,511 through 21,540 (of 91,855 total)

← 1 2 3 … 717 718 719 … 3,060 3,061 3,062 →

Author

Posts
February 28, 2021 at 6:48 am in reply to: Release for Enfold 4.8 / 5.0 #1284203

Rikard
Keymaster

Hi Tom,

We’re very sorry for the delay. We’ve had some problems dealing with a third party, and that has added some time to our process unfortunately. We’re hoping that the new version of the theme will be available this coming week.

Best regards,
Rikard

February 28, 2021 at 6:45 am in reply to: Enfold Contact-Form #1284202

Rikard
Keymaster

Hi,

Thanks for that. I see that you are running an old version of the theme there, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

February 28, 2021 at 6:40 am in reply to: again because masonry links #1284201

Rikard
Keymaster

Hi,

Thanks for the update. I tried logging into your site again, but the regular WordPress login pages are not working anymore, they are both redirecting to the home page. Please share your login URL as well.

Best regards,
Rikard

February 28, 2021 at 6:06 am in reply to: Design question – logo placement #1284200
Rikard
Keymaster
Hi,

Thanks for the update. Please try this CSS as well to remove the border from the sub menu:
```
#top .av-submenu-container {
    border-bottom-width: 0;
}
```
Best regards,
Rikard
February 28, 2021 at 6:02 am in reply to: Desktop Fullwidth,Mobile Fullscreen both bottom bar Nav' Circles & DownArrow? #1284199
Rikard
Keymaster
Hi,

Thanks for that. Please try this in Quick CSS:
```
.slideshow_caption .avia-button-right a {
    border-radius: 50px;
}

.avia-slideshow-inner  .avia-slideshow-arrows {
    display: none;
}
```
I’m not sure exactly what you are looking to change when it comes to the dot navigation though, please try to explain that a bit further.

Best regards,
Rikard
February 28, 2021 at 5:57 am in reply to: No capital letters on H1 and H2 titles of web pages #1284198

Rikard
Keymaster

Hi,

Thanks for the update. When you use the Layout Builder to create your posts and pages, then all content needs to be added to it manually. So in the case of your chi sono page, then Benvenuto nella mia casa header is added manually, and it needs to be added manually to all other pages as well.

Best regards,
Rikard

February 28, 2021 at 5:45 am in reply to: Translate value of "copyright" in theme options (WPML) #1284197

Rikard
Keymaster

Hi Michael,

Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

February 28, 2021 at 5:43 am in reply to: CSS keeps losing "its power" #1284196

Rikard
Keymaster

Hi,

Thanks for the update. I’ve never heard of that happening to other users, so it must be specific to your site then. How can we reproduce the problem?

Best regards,
Rikard

February 27, 2021 at 12:55 pm in reply to: WooCommerce messages change color #1284102

Rikard
Keymaster

Hi,

Thanks for the update. You have added several header tags under Enfold->Advanced Styling, and all of them seem to have no font chosen. Could you try adding your font of choice there as well please?

Best regards,
Rikard

February 27, 2021 at 12:44 pm in reply to: Probleme mit Youtube #1284101

Rikard
Keymaster

Hallo Bettina,

I can see that you are using a Vimeo video on the front page, is there a page where we can see the actual problem? You could create a test page for example.

LG,
Rikard

February 27, 2021 at 12:18 pm in reply to: When will Enfold be updated? #1284098

Rikard
Keymaster

Hey Boris,

We are working as hard as we can to get it available, but we’ve been held up with a third party, which has prolonged the development time.

How is the jQuery migrate plugin a security risk?

Best regards,
Rikard

February 27, 2021 at 12:14 pm in reply to: How to implement a piece of code in the theme, but don't know where #1284095

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 27, 2021 at 12:13 pm in reply to: LayerSlider: Multiple jQuery Issue #1284094

Rikard
Keymaster

Hey jsdevore,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 27, 2021 at 12:11 pm in reply to: Can't upload enfold to wordpress #1284093

Rikard
Keymaster

Hi,

Thanks for the update. If the problem you are having would be due to the theme, then all of our users would have the same problem. That is not the case, so it’s likely due to something on the server which you are trying to upload it to. I’m guessing that it’s a lack of server space which is throwing the error in question.

When Victoria asked you for FTP login details, then she was referring to access to where the site is actually located. If we can get those details, then we can hopefully upload the theme manually for you.

If you still want a refund, then please reach out to Envato.

Best regards,
Rikard

February 27, 2021 at 12:00 pm in reply to: Video Background of Colored Section Error #1284092

Rikard
Keymaster

Hi,

Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 27, 2021 at 11:59 am in reply to: Background video in color section isn't looping #1284091

Rikard
Keymaster

Hey John,

Sorry for the problem. Please try this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574

Best regards,
Rikard

February 27, 2021 at 11:56 am in reply to: Button #1284090

Rikard
Keymaster

Hi,

How is that file generated? It looks like it’s minified?

Best regards,
Rikard

February 27, 2021 at 11:45 am in reply to: Map not shwing, and error in console #1284087

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did you try the suggestions, and did you have any luck with them @marcie73?

Best regards,
Rikard

February 27, 2021 at 11:27 am in reply to: menu system in enfold #1284082

Rikard
Keymaster

Hey mountaineeringjoe,

Thanks for the login details. I tried changing the settings for your sub menus, and that worked as expected. Please try checking in an incognito or private browser window, if you should keep on having problems like these.

Best regards,
Rikard

February 27, 2021 at 11:19 am in reply to: YouTube Background Video Issue #1284080

Rikard
Keymaster

Hey mirotck,

Sorry for the problem, we are aware of it. Please try this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574

Best regards,
Rikard

February 27, 2021 at 11:18 am in reply to: Enfold/Freelancer – mobile version doesn't show the images #1284077

Rikard
Keymaster

Hey Anuschka,

I’ve replied to your other thread already. Please continue in there, and try to stick to one thread per problem in the future. I’ll close this thread for now.

Best regards,
Rikard

February 27, 2021 at 11:13 am in reply to: Animations not starting (Animated numbers, images an contact form) #1284075

Rikard
Keymaster

Hi Sean,

I checked your site using Chrome, but I couldn’t see any problem with the animations. Could you let us know how to reproduce the results you are getting on your end please?

Best regards,
Rikard

February 27, 2021 at 11:11 am in reply to: Change color of the menu for a Specific Page #1284073

Rikard
Keymaster

Hey Stefano,

We would have to check the page in question in order to give you accurate CSS, please post a link to it in private.

Best regards,
Rikard

February 27, 2021 at 11:10 am in reply to: Envato private token #1284071

Rikard
Keymaster

Hi Andres,

Thanks for that, I’m not having any luck with those details either unfortunately. Please see private for what I’m trying with, are those details working on your end?

Best regards,
Rikard

February 27, 2021 at 11:02 am in reply to: Images are not showing on the mobile #1284070

Rikard
Keymaster

Hi,

Thanks for that. I checked the front page on your site, since I couldn’t see a page called About, and the both of the images on the front page are showing on my end on mobile. Could you let us know where to see and reproduce the problem you are having on your actual site please?

Best regards,
Rikard

February 27, 2021 at 10:57 am in reply to: language switcher flag next to mobile (hamburger) menu #1284069
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.responsive #top .av-main-nav .lang-item {
    display: block;
}
}
```
Best regards,
Rikard
February 27, 2021 at 10:54 am in reply to: CSS keeps breaking on my website #1284068

Rikard
Keymaster

Hey ComeAlivesorted,

The login details you posted are not working, please check and verify.

Best regards,
Rikard

February 27, 2021 at 10:51 am in reply to: How to constraint module to menu width #1284067

Rikard
Keymaster

Hey jordip,

It looks like you are using a Grid Row element there? If so then that is a full width element, please try using 1/4 elements instead, if that is the layout you are looking for.

Best regards,
Rikard

February 27, 2021 at 10:46 am in reply to: Max number of videos per page? #1284066

Rikard
Keymaster

Hi Siobhan,

Thanks for that. I can’t reproduce the problem on my end though, I checked the last 4 videos on the page, and they are all playing instantly. Could you try checking in a different browser, or using an incognito/private browser window please?

Best regards,
Rikard

February 27, 2021 at 10:40 am in reply to: Enfold Demo Health – Header #1284065

Rikard
Keymaster

Hi Andreas,

Thanks for the link. What exactly are you looking to remove or alter on your site?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 21,511 through 21,540 (of 91,855 total)

← 1 2 3 … 717 718 719 … 3,060 3,061 3,062 →