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Hi Pelle,
Thanks for the update, and sorry for the late reply. You had invalid CSS comments in your Quick CSS box:
/* Hoover effect på länkade bilder /*I corrected that for you in all languages, and the theme settings are now applying. Please review your site.
Best regards,
Rikard-
This reply was modified 4 years, 1 month ago by
Rikard.
March 17, 2021 at 9:00 am in reply to: Semi Transparent background for sub menu in the header #1288657Hey Matjaz,
Please try this CSS as well:
.main_menu ul ul { background-color: transparent; }Best regards,
RikardMarch 17, 2021 at 8:52 am in reply to: Mobile menu error, mobile menu is not displayed, this happened after updating.v2 #1288655Hi,
Sorry for the late reply. What exactly did you add to function.php? I’m asking since the mobile menu is working fine when I activate version 4.7.6.4, which is also installed.
Best regards,
RikardHi Jean,
Sorry for the late reply. I’ve added this to your function.php file, in order to stop those videos which looks to be added by a playlist:
function popup_no_gallery() { if( is_single(7538) ) { ?> <script type="text/javascript"> (function($){ $(window).load(function(){ $('a.lightbox-added').magnificPopup({ type: 'image', mainClass: 'avia-popup mfp-zoom-in mfp-image-loaded anchor-link', preloader: true, midClick: true, gallery: { enabled: false }, }); }); })(jQuery); </script> <?php } } add_action('wp_footer', 'popup_no_gallery');This will only apply to the post in private, please review it.
Best regards,
RikardHi,
Sorry for the late reply. Could you please try reaching out to the plugin developers and ask what is required in order to implement their sorting? Please note that our support for third party plugins is limited.
Best regards,
RikardHi Kate,
Sorry for the late reply. I tried adding a comment to the post in question, but I’m seeing the same problem on my end as well unfortunately, but I’m not sure why it’s happening. I’ve asked the rest of the team to have a look as well. Please reply to this thread once you have read it, so that it gets added back to our support queue.
Best regards,
RikardMarch 17, 2021 at 6:29 am in reply to: Newsletter pop-up modal rapidmail – how to activate with javascript codes #1288643Hi Verena,
Sorry for the late reply. Could you post admin WordPress login details in private, so that we can have a closer look please? Also please try reaching out to the authors of the code you are trying to use, to see if they can help you out. Our support is limited when it comes to third party code.
Best regards,
RikardMarch 17, 2021 at 6:28 am in reply to: Newsletter pop-up modal rapidmail – how to activate with javascript codes #1288642Hi Verena,
Sorry for the late reply. Could you post admin WordPress login details in private, so that we can have a closer look please? Also please try reaching out to the authors of the code you are trying to use, to see if they can help you out. Our support is limited when it comes to third party code.
Best regards,
RikardHi again,
Screenshot iPad_AboutWhyUs_portrait.jpeg; I can’t see that happening on the page in private. On which page is the screenshot taken from?
Please try this in Quick CSS to adjust the captions in relations to the arrows on the front page:
@media only screen and (max-width: 1400px) { .avia-fullwidth-slider .caption_container { max-width: 90%; } }Sidebar offset; this CSS coming from your Quick CSS box seems to be causing that to happen:
.container .av-content-small.units { width: 78% !important; }Best regards,
RikardHi Scott,
Sorry for the late reply. I would strongly advise that you take out all text elements from your background images, as background images will never scale exactly as anticipated on all screen sizes. Some loss of image data is inevitable, when setting background images to cover the container element. If you want better control of the backgrounds, then I would recommend that you use separate sections for desktop and mobile, and use images which are better adapted for smaller screens in the sections which are shown on mobile.
If you don’t want to use separate sections, then you would have to use custom CSS. This should adjust the first section on the about page for example:
@media only screen and (max-width: 1024px) { .page-id-31 #av_section_1 { background-position: top left; } }And this will adjust the second section:
@media only screen and (max-width: 1024px) { .page-id-31 #av_section_2 { background-size: cover; } }You have added BR elements to your texts, that is why your text is breaking like that. Here’s an example:
How can we help your project’s success?
If you want to hide your added code for mobile and tablets, then you would need to use CSS like this:
@media only screen and (max-width: 1024px) { h2 br, p br { display: none; } }You might be better off removing the BR elements in your text though, and use CSS to align the text instead.
Best regards,
RikardHi Mike,
I’m very sorry for the late reply. I’ve tried setting up a test environment, so that I can try to reproduce the problem on your site. I’m no WPML expert unfortunately, and I think I’m missing something in the settings. When I edit something in language 1, and I click the update icon for language 2, it takes me directly to the portfolio item edit screen, instead of the side by side editing screen like in your video. Would you be able to check the installation in private, to see which setting I’ve missed? If we can reproduce it on the test installation, then we can assume that this is bug. If we can’t, then the problem might be a local one on your site.
Edit; English is the main language on the site, and Swedish is the second language.
Best regards,
Rikard-
This reply was modified 4 years, 1 month ago by
Rikard.
Hi,
The box which flies out when you hover over the arrow has a semi transparent background, I’m asking if you want to make that background solid.
Best regards,
RikardHi,
Thanks for the update, and sorry for the late reply. The Accordion is not a full width element, so it will always stay within the container width setting. If you should need further help, then please post a link to where we can see the element in question.
Best regards,
RikardHi,
Thanks for the update. Did you try to disable all plugins? I’m asking since I cannot reproduce the problem on a local installation. The likely problem is that one or more of your plugins are adding items or columns, which takes all the space.
Best regards,
RikardMarch 16, 2021 at 1:38 pm in reply to: Special Character Plugin Not Found – 500 Internal Error #1288519Hi cindybird52,
The warning message is only that, a warning. If you read the message which @guenni007 quoted, you won’t see anything about HTML not being allowed. It only tells you to close any markup you add properly.
Best regards,
RikardHey EWBailey354,
Sorry for the late reply. The login details you posted are not working, please check and verify.
Best regards,
RikardMarch 16, 2021 at 12:58 pm in reply to: Copy erscheint nicht | enfold_child.css color transparent! #1288500Hi,
Thanks for the login details, and sorry for the late reply. Could you upgrade the account you posted for us, to have administrator rights as well please?
Best regards,
RikardHi,
Thanks for the update. I tried logging into your site again, but the login details are no longer working. Please check and verify, and post working login details in private.
Best regards,
RikardMarch 16, 2021 at 12:49 pm in reply to: How to remove "Home" from the permalink of the front page #1288494Hi fecanimedia,
You can change the canonical URL for the page in question, in the Advanced Options in Yoast: https://imgur.com/a/B8ksiPB
Best regards,
RikardHi,
Thanks for the update. Since you need different results on different pages, then a custom class wouldn’t help you much. You would need to use the page-id class, then followed by whatever the class or ID is for the section or element you are trying to target.
If you can’t even provide us with a link to where we can see the elements in question, then this is all the help we can provide you with.
Best regards,
RikardMarch 16, 2021 at 12:28 pm in reply to: Fullwidth Easy Slier – Title Text Size on Smaller Desktops (1024 – 1280) #1288487Hey Eleina_Shinn,
You have selected the font to be 35 pixels in the element options:
Font Size for medium sized screens (between 768px and 989px – eg: Tablet Landscape)
If you need to target other screen sizes, then please try adjusting your media query.
Best regards,
RikardHey Lidia,
The theme doesn’t have built in functionality for setting which image is to be used on social media platforms, you would have to use a plugin like you mentioned.
Best regards,
RikardHi,
Sorry for the late reply. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please try to explain a bit further which texts you would like to change, and to which font.
Best regards,
RikardHi,
Thanks for the update. You can select to hide the breadcrumbs for each individual page in the Layout menu, on the page in question. I changed that for you on the home page.
Best regards,
RikardHi,
Yes you should be able to use custom markup in the title, just remember to close it properly.
I’m not sure what you are referring to on the documentation page, could you try to explain a bit further please?
Best regards,
RikardHi,
Sorry for the late reply. I see that you have disabled Recaptcha in the theme options, are we allowed to activate it on your site? Also, is the form in question the one on the page in private?
Best regards,
RikardHi,
Thanks for that. I checked your token, and it seems to be working as it should. The update is showing up if you select to check manually under Enfold->Theme Update.
Best regards,
RikardHey Eleina_Shinn,
Could you try to deactivate all plugins, to see if that makes any difference please?
Best regards,
RikardMarch 16, 2021 at 4:02 am in reply to: Color Sections & Backgroud Video Dimensions or Ratios? #1288413Hey Webmaster,
Sorry for the late reply. If you are concerned about the weight of your video, then I would suggest that you host the video with Youtube or Vimeo, since their compression for web is really good. If you do that, then you should be able to freely chose the size of your video, before uploading it.
Best regards,
RikardHi rvga,
Thanks for the update. I’ve tried to reproduce the problem you are describing on a local installation, but I haven’t been able to do so. The override suggested by @guenni007 works fine, and editing pages works as it should after the fix has been implemented as well.
If you need help with implementing this override, then please share WordPress and FTP login details with us in private.
Best regards,
Rikard -
This reply was modified 4 years, 1 month ago by
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