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Hi Silvia,
Please open a new thread, then point out the elements which you would like to alter on mobile on your actual site, so that we can help you out with some custom CSS.
Best regards,
RikardMarch 20, 2021 at 7:21 am in reply to: Copy erscheint nicht | enfold_child.css color transparent! #1289303Hi,
Thanks for that. You can change the colour of that text, if you go to the Farben tab in the text block element options. I’ve done that for you, and it’s applying on your site now. If you want to set a default colour for text like that, then please try setting the Main Content Schriftfarbe option, in the theme options.
Best regards,
RikardHi,
Sorry for the late reply. I tried clicking the first category in the first main menu item, and that works fine on my end. Did you manage to find a solution for this problem?
Best regards,
RikardHey rallegrafix,
So you want to add the words from the link, above the video in the lightbox? If so, then that might be possible, but if would require heavy customisation to the theme, and would be out of scope of theme support.
Best regards,
RikardHi,
If you edit a category, then you will see options to set social media images at the bottom of the page. If that doesn’t work on Whatsapp, then you would have to reach out to Yoast or Whatapp support to try to find out what is required for that particular platform.
Best regards,
RikardHi,
Thanks for the update. The page content element does not have any class or ID fields, since all it does it to get the content from a different page. If you need classes or IDs added in the content of the page you are fetching, then you would have to add them to those directly.
If you are trying to target content on specific page, then it should be possible to do so without any special classes or IDs. If you need help with that, then we would need to see the actual content in question.
Best regards,
RikardMarch 20, 2021 at 4:55 am in reply to: Enfold / WooCommerce – How to place the brand name in front of the product title #1289298Hi Chris,
Sorry for the late reply. If you can’t get it working with the available hooks, then a solution for that would be out of scope of theme support unfortunately.
I’m not sure how you solved it temporarily, but if that is working, then I would suggest that you go with that solution for now.
Best regards,
RikardHi Sebastian,
The developers of the plugin might know why the bar is missing as well. Like Yigit pointed out, we have no experience with the plugin, and the theme has no official compatibility for it. Please try to get help from the plugin developer first, and if you should need further help from us after that, then we can try to help you out.
Best regards,
RikardHi Buddy,
Sorry for the late reply. We can try to update manually for you, the login token you posted has expired though. Please update it, or post regular login details in private. Also please include FTP login details.
Best regards,
Rikard-
This reply was modified 4 years, 1 month ago by
Rikard.
March 19, 2021 at 10:33 am in reply to: How to change the accordion's toggle into H2 or H3? #1289126Hi,
Thanks for the update. We’ll leave this thread open for you, please get back to us when you have more time.
Best regards,
RikardHey rmatus,
Sorry for the late reply. The login details you posted are not working, so I couldn’t check the settings on your site.
If you are creating your blog page with the Blog Posts element, then all the settings are done in the element options, not in the theme options. You don’t have to set it as your blog page in theme options either, if that is the case. If you don’t use the Blog Posts element, then the theme options will apply, to the page you have selected as your blog page in the theme options.
Best regards,
RikardMarch 19, 2021 at 10:16 am in reply to: Woocommerce Digital Product Downloads – Not working at all #1289123Hi Yvonne,
Sorry for the late reply, and thanks for the login details. Did you try disabling all other, non related plugins, to see if that makes any difference? Also, does it work as intended if you activate one of the default WordPress themes? If not, then please let us know exactly which settings and plugins are needed in order to reproduce the problem you are having. We can provide you with a live testing site as well, so that we both can access the installation.
In the future, I would strongly advice that you perform all updates on a staging site first. If you do that, then you will never risk introducing errors like these, on your live site.
Best regards,
RikardHi Nicole,
Sorry for the late reply. I’m not sure I understand what you are referring to, since there seems to be elements missing on your front page. Could you share a screenshot with us which highlights the changes you want to make please?
About the missing elements on your site; please try to disable file compression under Enfold->Performance, as the SG Optimiser plugin which looks to be active on your site, can create problems when file compression is active in the theme.
If you should need further help from us, then please share admin WordPress login details with us in private.
Best regards,
RikardMarch 19, 2021 at 9:24 am in reply to: Enfold seems to be creating a massive amout of small files #1289114Hey Héctor,
Sorry for the problem, and the late reply. We had problems with what you are describing in earlier versions of theme, but they should be solved in the version you are running. Did you select to activate the option to delete the old CSS and JS files under Enfold->Performance? If that doesn’t help, then please provide us with admin WordPress and FTP access in private, so that we can have a closer look at your site.
Best regards,
RikardMarch 19, 2021 at 8:38 am in reply to: Masonry gallery | Elementbeschriftung hat keinen Einfluss auf die Anzeige #1289109Hi,
Thanks for that. The login details you posted are not working, please check and verify.
As for your problem; first off, could you try updating the theme to the latest version (4.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Susanne,
Please refer to this in order to fix the 403 errors: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
About reCAPTCHA; did you select to activate it under Enfold->Google Services? If that is not the problem, then please include admin WordPress login details in private, so that we can have a closer look.
Best regards,
RikardHi,
Thanks for the update. As far as I can see, all the images are showing in the 495×357 format, except for the posts in private?
Best regards,
RikardHi,
Thanks for the update. As I mentioned before, I’m not sure if we can solve this problem for you. But to be sure, we would need access to your site in order to investigate further. Would you be able to give us admin WordPress login details in private please?
Best regards,
RikardHi,
Great, I’m glad to hear that it’s working as it should now, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Sorry for the late reply. I can’t see that notice on either of the pages you linked to, when is that displayed? Please note that all content has to be added manually to the product when using the Layout Builder. If you are missing something, then it might be better to use the default WordPress editor.
Best regards,
RikardHi,
Great, I’m glad that you got it working again. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMarch 19, 2021 at 7:27 am in reply to: Tablet responsiveness issue for "Home" and "Company" page #1289100Hi melodysundberg,
Sorry for the late reply. It looks like you site is in maintenance mode, could you share login details with us in private, so that we can access it please?
Best regards,
RikardHey clairewhite2010,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMarch 19, 2021 at 7:24 am in reply to: Add a category page style page banner to regular page #1289098Hi,
I can’t see that happening on my end, please see screenshot in private.
Best regards,
RikardHi,
Sorry for the late reply. I’m not sure I understand your intentions, could you try to explain them a bit further, or post a screenshot highlighting what you would like to achieve please? Please also note that what you are asking for is a customisation, and our support for matters like that is limited.
Best regards,
RikardMarch 19, 2021 at 5:50 am in reply to: Block editor has another font size than advanced editor #1289095Hi,
Thanks for the video, and sorry for the late reply. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that. The problems you had seems to be fixed on your site though?
Best regards,
RikardHi Joshnonny,
Sorry for the late reply. I’m unable to set a password unfortunately:
Your password reset link appears to be invalid. Please request a new link below.
Please set it for us, then post the login details in private.
Best regards,
RikardHi Robert,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey alexanderfiegl,
Sorry for the late reply. Please try the following in Quick CSS under Enfold->General Styling:
p.mailchimp-newsletter label.woocommerce-form__label-for-checkbox { display: inline; }Best regards,
Rikard -
This reply was modified 4 years, 1 month ago by
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