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Viewing 30 posts - 21,031 through 21,060 (of 91,855 total)
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  • in reply to: Enfold – Different font-size for Mobile & Desktop #1289304

    Hi Silvia,

    Please open a new thread, then point out the elements which you would like to alter on mobile on your actual site, so that we can help you out with some custom CSS.

    Best regards,
    Rikard

    Hi,

    Thanks for that. You can change the colour of that text, if you go to the Farben tab in the text block element options. I’ve done that for you, and it’s applying on your site now. If you want to set a default colour for text like that, then please try setting the Main Content Schriftfarbe option, in the theme options.

    Best regards,
    Rikard

    in reply to: Categories do not work anymore #1289302

    Hi,

    Sorry for the late reply. I tried clicking the first category in the first main menu item, and that works fine on my end. Did you manage to find a solution for this problem?

    Best regards,
    Rikard

    in reply to: Title should be displayed above video #1289301

    Hey rallegrafix,

    So you want to add the words from the link, above the video in the lightbox? If so, then that might be possible, but if would require heavy customisation to the theme, and would be out of scope of theme support.

    Best regards,
    Rikard

    in reply to: Category image ogg tag #1289300

    Hi,

    If you edit a category, then you will see options to set social media images at the bottom of the page. If that doesn’t work on Whatsapp, then you would have to reach out to Yoast or Whatapp support to try to find out what is required for that particular platform.

    Best regards,
    Rikard

    in reply to: Postcontent element with background-color #1289299

    Hi,

    Thanks for the update. The page content element does not have any class or ID fields, since all it does it to get the content from a different page. If you need classes or IDs added in the content of the page you are fetching, then you would have to add them to those directly.

    If you are trying to target content on specific page, then it should be possible to do so without any special classes or IDs. If you need help with that, then we would need to see the actual content in question.

    Best regards,
    Rikard

    Hi Chris,

    Sorry for the late reply. If you can’t get it working with the available hooks, then a solution for that would be out of scope of theme support unfortunately.

    I’m not sure how you solved it temporarily, but if that is working, then I would suggest that you go with that solution for now.

    Best regards,
    Rikard

    in reply to: Bynder Integration #1289297

    Hi Sebastian,

    The developers of the plugin might know why the bar is missing as well. Like Yigit pointed out, we have no experience with the plugin, and the theme has no official compatibility for it. Please try to get help from the plugin developer first, and if you should need further help from us after that, then we can try to help you out.

    Best regards,
    Rikard

    in reply to: cannot update #1289294

    Hi Buddy,

    Sorry for the late reply. We can try to update manually for you, the login token you posted has expired though. Please update it, or post regular login details in private. Also please include FTP login details.

    Best regards,
    Rikard

    • This reply was modified 4 years, 1 month ago by Rikard.
    in reply to: How to change the accordion's toggle into H2 or H3? #1289126

    Hi,

    Thanks for the update. We’ll leave this thread open for you, please get back to us when you have more time.

    Best regards,
    Rikard

    in reply to: Problems with custom single blog post #1289125

    Hey rmatus,

    Sorry for the late reply. The login details you posted are not working, so I couldn’t check the settings on your site.

    If you are creating your blog page with the Blog Posts element, then all the settings are done in the element options, not in the theme options. You don’t have to set it as your blog page in theme options either, if that is the case. If you don’t use the Blog Posts element, then the theme options will apply, to the page you have selected as your blog page in the theme options.

    Best regards,
    Rikard

    Hi Yvonne,

    Sorry for the late reply, and thanks for the login details. Did you try disabling all other, non related plugins, to see if that makes any difference? Also, does it work as intended if you activate one of the default WordPress themes? If not, then please let us know exactly which settings and plugins are needed in order to reproduce the problem you are having. We can provide you with a live testing site as well, so that we both can access the installation.

    In the future, I would strongly advice that you perform all updates on a staging site first. If you do that, then you will never risk introducing errors like these, on your live site.

    Best regards,
    Rikard

    in reply to: Changes to Desktop view only – Upper case with H1 #1289115

    Hi Nicole,

    Sorry for the late reply. I’m not sure I understand what you are referring to, since there seems to be elements missing on your front page. Could you share a screenshot with us which highlights the changes you want to make please?

    About the missing elements on your site; please try to disable file compression under Enfold->Performance, as the SG Optimiser plugin which looks to be active on your site, can create problems when file compression is active in the theme.

    If you should need further help from us, then please share admin WordPress login details with us in private.

    Best regards,
    Rikard

    Hey Héctor,

    Sorry for the problem, and the late reply. We had problems with what you are describing in earlier versions of theme, but they should be solved in the version you are running. Did you select to activate the option to delete the old CSS and JS files under Enfold->Performance? If that doesn’t help, then please provide us with admin WordPress and FTP access in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    Hi,

    Thanks for that. The login details you posted are not working, please check and verify.

    As for your problem; first off, could you try updating the theme to the latest version (4.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    in reply to: reCAPTCHA-Service not activ? #1289108

    Hi Susanne,

    Please refer to this in order to fix the 403 errors: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    About reCAPTCHA; did you select to activate it under Enfold->Google Services? If that is not the problem, then please include admin WordPress login details in private, so that we can have a closer look.

    Best regards,
    Rikard

    in reply to: Blog Preview Images Showing at Different Sizes #1289107

    Hi,

    Thanks for the update. As far as I can see, all the images are showing in the 495×357 format, except for the posts in private?

    Best regards,
    Rikard

    in reply to: Kontaktformular #1289106

    Hi,

    Thanks for the update. As I mentioned before, I’m not sure if we can solve this problem for you. But to be sure, we would need access to your site in order to investigate further. Would you be able to give us admin WordPress login details in private please?

    Best regards,
    Rikard

    in reply to: Animated Numbers not working #1289104

    Hi,

    Great, I’m glad to hear that it’s working as it should now, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Woocommerce missing notices wrapper #1289102

    Hi,

    Sorry for the late reply. I can’t see that notice on either of the pages you linked to, when is that displayed? Please note that all content has to be added manually to the product when using the Layout Builder. If you are missing something, then it might be better to use the default WordPress editor.

    Best regards,
    Rikard

    in reply to: Alternate Menu for mobile not working Enfold 4.81 #1289101

    Hi,

    Great, I’m glad that you got it working again. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    Hi melodysundberg,

    Sorry for the late reply. It looks like you site is in maintenance mode, could you share login details with us in private, so that we can access it please?

    Best regards,
    Rikard

    in reply to: List shortode does not display selected font family #1289099

    Hey clairewhite2010,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Add a category page style page banner to regular page #1289098

    Hi,

    I can’t see that happening on my end, please see screenshot in private.

    Best regards,
    Rikard

    in reply to: video behind gif/png picture. #1289096

    Hi,

    Sorry for the late reply. I’m not sure I understand your intentions, could you try to explain them a bit further, or post a screenshot highlighting what you would like to achieve please? Please also note that what you are asking for is a customisation, and our support for matters like that is limited.

    Best regards,
    Rikard

    in reply to: Block editor has another font size than advanced editor #1289095

    Hi,

    Thanks for the video, and sorry for the late reply. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Fullscreen Slider – caption – buttons #1289092

    Hi,

    Thanks for that. The problems you had seems to be fixed on your site though?

    Best regards,
    Rikard

    in reply to: Headline Rotator won't set a custom font color #1289090

    Hi Joshnonny,

    Sorry for the late reply. I’m unable to set a password unfortunately:

    Your password reset link appears to be invalid. Please request a new link below.

    Please set it for us, then post the login details in private.

    Best regards,
    Rikard

    in reply to: Special layouts for header + heading #1289089

    Hi Robert,

    Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Mailchimp – Checkout One Line Checkbox #1289088

    Hey alexanderfiegl,

    Sorry for the late reply. Please try the following in Quick CSS under Enfold->General Styling:

    p.mailchimp-newsletter label.woocommerce-form__label-for-checkbox {
        display: inline;
    }

    Best regards,
    Rikard

Viewing 30 posts - 21,031 through 21,060 (of 91,855 total)