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Hi,
Sorry for the late reply. The FTP worked better today, so I could activate the version I uploaded, and the Layout Builder is working fine after I activate that. Could you check and verify on your end as well please? Also let us know if you want to activate your child theme, as the problem you were experiencing might be coming from there. If you need help with that, then just let us know here.
Best regards,
RikardHi,
Sorry for the late reply. I created a test page, please see private, and it seems to be fetching the correct information. Could you let us know how to reproduce the problem you are seeing on your end please?
Best regards,
RikardHi,
Great, I’m glad that you solved your problem, and thanks for the update. I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHallo Thomas,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
LG,
RikardHey MPPcreative,
I can’t find the widget area in the source of your site, could you send us WordPress login details in private, so that we can try to add some content to it please? Also, what exactly are you looking to adjust on mobile screens?
Best regards,
RikardHi Janneke,
Please try the following in Quick CSS under Enfold->General Styling:
h2.av-milestone-date strong { width: 200px; font-weight: 400; }Best regards,
RikardMarch 29, 2021 at 4:39 am in reply to: Underline top menu item when either that item or a submenu item is selected #1291004Hey Shannon,
Sorry for the late reply. Please try the following in Quick CSS under Enfold->General Styling:
.parent-pageid-12087 #menu-item-10025 .avia-menu-fx { background-color: #03093b; }Best regards,
RikardHey Louiswhite,
The login details you posted are not working, please check and verify.
About your problem; did you check the header settings in the Layout menu for each of the pages where it’s not working as you want it to?
Best regards,
RikardHi Patrick,
Where can we see and reproduce the problem you are having?
Best regards,
RikardHi,
Thanks for the update. I can’t login to your site though, it redirects to a local installation:
This site can’t be reached127.0.0.1 refused to connect.
Try:Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSEDBest regards,
RikardHi Audrey,
Where can we see and reproduce the problem you are having?
Best regards,
RikardHi,
Sorry for the late reply. Our Github repo is not public, so you can’t do that yourself unfortunately. But if you share the changes you have made with us here, then I’ll pass it on to our developers.
Best regards,
RikardHey dithinks,
There nothing from Tripadvisor included in the theme unfortunately, and we haven’t tested any available plugins either. What exactly are you trying to add into your footer?
Best regards,
RikardHey maxh_muc,
It might be possible, but implementing that into the theme would be considered out of scope of theme support unfortunately.
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey mirotck,
Thanks for the video. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi graffi,
Thanks for the update and clarification. I’ve managed to reproduce the problem on a local installation, and I’ve asked our developers to clarify if notices like that are supported or not by the Layout Builder. If they are supposed to be supported, then we will try to fix it.
Please reply to this thread once you have read it, so that it gets added back to our support queue.
Best regards,
RikardHi Nikolai,
It’s likely that you have selected the front page as your custom 404 page in the theme options. If you have turned that functionality off, and the behaviour is still the same, then please activate it again, and select the very top option in the list of page, which is not a page. Then save the theme options, turn the custom 404 functionality off again and save. If that doesn’t work, then please include admin WordPress login details in private, so that we can have a closer look.
Best regards,
RikardHi Jen,
It’s not something which we test for, since nesting elements like that is not supported by default in the Layout Builder. We can have a look for you, but then we need to see the actual problem on your site. Please create a test page, and include admin WordPress login details in private.
Best regards,
RikardHey acscreativenew,
Sorry for the late reply. Did you test what happens when the parent theme is active? This function in your child theme looks a bit suspicious for example:
function defer_parsing_of_js( $url ) { if ( is_user_logged_in() ) return $url; //don't break WP Admin if ( FALSE === strpos( $url, '.js' ) ) return $url; if ( strpos( $url, 'jquery.js' ) ) return $url; return str_replace( ' src', ' defer src', $url ); } add_filter( 'script_loader_tag', 'defer_parsing_of_js', 10 );Best regards,
RikardMarch 28, 2021 at 4:25 am in reply to: Gallery Thumbnail Layout Issue on Chromium-based browsers #1290805Hi Tim,
I’m very sorry for the late reply. I’ve tried reproducing the problem which I can see on your site on a test site, but I’ve been unable to so far. Please see link in private.
Could you share admin WordPress login details in private, so that we can check which settings you are using please?
Best regards,
RikardHi FFC,
I’m very sorry for the late reply. I enabled debug mode on your site, and copied the problem page to a test page. Please see private. I tried removing special characters, and checking for any of the “problem” words listed in the documentation which Yigit linked to previously. When I edited the only select word you had in your text, then the layout builder started working after that.
Could you try using a different word other than select, or use the shortcode solution which Yigit suggested above please?
Best regards,
RikardHi Susanne,
I’m sorry for the late reply. I’ve checked your site, but I haven’t been able to find out what is going wrong unfortunately. I’ve asked the rest of the team to have a closer look as well though.
Please reply to this thread once you have read it, so that it gets added back to our support queue.
Best regards,
RikardMarch 27, 2021 at 8:41 am in reply to: Remove Author, Date and Share Links from Custom Post Type – Easy Digital Downloa #1290708Hey oladigital_co,
Please try the following in Quick CSS under Enfold->General Styling:
.single-download .post-meta-infos, .single-download .av-share-box { display: none; }Best regards,
RikardHey Eduardo,
You need to import the parent theme settings under Enfold->Import/Export.
Best regards,
RikardMarch 27, 2021 at 8:24 am in reply to: Button clicks tracking for Google Ads and Analytics can't be set up with Enfold #1290705Hey Harold,
What exactly do you need to add, and where do you need to add it?
Best regards,
RikardHi,
The login details you posted are not working, please check and verify:
ERROR: Incorrect username or password.
Best regards,
RikardHey hooman80,
We can’t access the page you linked to, please include the page password in private so that we can view it.
Best regards,
RikardHi,
Thanks for the update. I checked on all screen sizes below my maximum screen size, but I still can’t see the results as in your screenshots. Is this happening in a specific browser only maybe?
Best regards,
RikardMarch 27, 2021 at 7:16 am in reply to: Featured Image Slider – How to adjust styling and placement #1290697 -
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