Forum Replies Created

Viewing 30 posts - 20,851 through 20,880 (of 91,855 total)
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  • in reply to: Can't enter into advanced builder anymore #1291011

    Hi,

    Sorry for the late reply. The FTP worked better today, so I could activate the version I uploaded, and the Layout Builder is working fine after I activate that. Could you check and verify on your end as well please? Also let us know if you want to activate your child theme, as the problem you were experiencing might be coming from there. If you need help with that, then just let us know here.

    Best regards,
    Rikard

    in reply to: Mansonry gallery uses wrong title for captions #1291010

    Hi,

    Sorry for the late reply. I created a test page, please see private, and it seems to be fetching the correct information. Could you let us know how to reproduce the problem you are seeing on your end please?

    Best regards,
    Rikard

    in reply to: Custom widget area does not show content #1291008

    Hi,

    Great, I’m glad that you solved your problem, and thanks for the update. I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Burger-Menü öffnet nicht #1291007

    Hallo Thomas,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    LG,
    Rikard

    in reply to: Full-width text scroller below logo and menu #1291006

    Hey MPPcreative,

    I can’t find the widget area in the source of your site, could you send us WordPress login details in private, so that we can try to add some content to it please? Also, what exactly are you looking to adjust on mobile screens?

    Best regards,
    Rikard

    in reply to: Timeline Milestone Date Width #1291005

    Hi Janneke,

    Please try the following in Quick CSS under Enfold->General Styling:

    h2.av-milestone-date strong {
        width: 200px;
        font-weight: 400;
    }

    Best regards,
    Rikard

    Hey Shannon,

    Sorry for the late reply. Please try the following in Quick CSS under Enfold->General Styling:

    .parent-pageid-12087 #menu-item-10025 .avia-menu-fx {
        background-color: #03093b;
    }

    Best regards,
    Rikard

    in reply to: Header settings only working on one page? #1290855

    Hey Louiswhite,

    The login details you posted are not working, please check and verify.

    About your problem; did you check the header settings in the Layout menu for each of the pages where it’s not working as you want it to?

    Best regards,
    Rikard

    in reply to: Warning: Creating default object from empty value #1290844

    Hi Patrick,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    in reply to: Headline with lines #1290843

    Hi,

    Thanks for the update. I can’t login to your site though, it redirects to a local installation:

    This site can’t be reached127.0.0.1 refused to connect.
    Try:

    Checking the connection
    Checking the proxy and the firewall
    ERR_CONNECTION_REFUSED

    Best regards,
    Rikard

    in reply to: Products grid doesn't work #1290837

    Hi Audrey,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    in reply to: Video Popup Auto Start Not Working #1290814

    Hi,

    Sorry for the late reply. Our Github repo is not public, so you can’t do that yourself unfortunately. But if you share the changes you have made with us here, then I’ll pass it on to our developers.

    Best regards,
    Rikard

    in reply to: TripAdvisor Widget doesn't work #1290813

    Hey dithinks,

    There nothing from Tripadvisor included in the theme unfortunately, and we haven’t tested any available plugins either. What exactly are you trying to add into your footer?

    Best regards,
    Rikard

    in reply to: Google Map KML Layer #1290812

    Hey maxh_muc,

    It might be possible, but implementing that into the theme would be considered out of scope of theme support unfortunately.

    Best regards,
    Rikard

    in reply to: Font not visible in burger menu on desktop #1290811

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Enfold / WPML Problem #1290810

    Hey mirotck,

    Thanks for the video. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Woocommerce missing notices wrapper #1290809

    Hi graffi,

    Thanks for the update and clarification. I’ve managed to reproduce the problem on a local installation, and I’ve asked our developers to clarify if notices like that are supported or not by the Layout Builder. If they are supposed to be supported, then we will try to fix it.

    Please reply to this thread once you have read it, so that it gets added back to our support queue.

    Best regards,
    Rikard

    in reply to: How to hide Avia_Forced_Reroute form url #1290808

    Hi Nikolai,

    It’s likely that you have selected the front page as your custom 404 page in the theme options. If you have turned that functionality off, and the behaviour is still the same, then please activate it again, and select the very top option in the list of page, which is not a page. Then save the theme options, turn the custom 404 functionality off again and save. If that doesn’t work, then please include admin WordPress login details in private, so that we can have a closer look.

    Best regards,
    Rikard

    in reply to: How to insert contact form into a tab or accordion #1290807

    Hi Jen,

    It’s not something which we test for, since nesting elements like that is not supported by default in the Layout Builder. We can have a look for you, but then we need to see the actual problem on your site. Please create a test page, and include admin WordPress login details in private.

    Best regards,
    Rikard

    in reply to: Theme conflict with woo authorize.net plugin #1290806

    Hey acscreativenew,

    Sorry for the late reply. Did you test what happens when the parent theme is active? This function in your child theme looks a bit suspicious for example:

    function defer_parsing_of_js( $url ) {
    	if ( is_user_logged_in() ) return $url; //don't break WP Admin
    	if ( FALSE === strpos( $url, '.js' ) ) return $url;
    	if ( strpos( $url, 'jquery.js' ) ) return $url;
    	return str_replace( ' src', ' defer src', $url );
    }
    add_filter( 'script_loader_tag', 'defer_parsing_of_js', 10 );

    Best regards,
    Rikard

    Hi Tim,

    I’m very sorry for the late reply. I’ve tried reproducing the problem which I can see on your site on a test site, but I’ve been unable to so far. Please see link in private.

    Could you share admin WordPress login details in private, so that we can check which settings you are using please?

    Best regards,
    Rikard

    in reply to: Avia Layout Builder not loading on some Pages #1290804

    Hi FFC,

    I’m very sorry for the late reply. I enabled debug mode on your site, and copied the problem page to a test page. Please see private. I tried removing special characters, and checking for any of the “problem” words listed in the documentation which Yigit linked to previously. When I edited the only select word you had in your text, then the layout builder started working after that.

    Could you try using a different word other than select, or use the shortcode solution which Yigit suggested above please?

    Best regards,
    Rikard

    in reply to: reCAPTCHA-Service not activ? #1290802

    Hi Susanne,

    I’m sorry for the late reply. I’ve checked your site, but I haven’t been able to find out what is going wrong unfortunately. I’ve asked the rest of the team to have a closer look as well though.

    Please reply to this thread once you have read it, so that it gets added back to our support queue.

    Best regards,
    Rikard

    Hey oladigital_co,

    Please try the following in Quick CSS under Enfold->General Styling:

    .single-download .post-meta-infos, .single-download .av-share-box {
      display: none;
    }

    Best regards,
    Rikard

    in reply to: Child theme does not bring Enfold configuration #1290707

    Hey Eduardo,

    You need to import the parent theme settings under Enfold->Import/Export.

    Best regards,
    Rikard

    Hey Harold,

    What exactly do you need to add, and where do you need to add it?

    Best regards,
    Rikard

    in reply to: Drop Down Menu – Change border radius? #1290704

    Hi,

    The login details you posted are not working, please check and verify:

    ERROR: Incorrect username or password.

    Best regards,
    Rikard

    in reply to: anchor point for grid section #1290703

    Hey hooman80,

    We can’t access the page you linked to, please include the page password in private so that we can view it.

    Best regards,
    Rikard

    in reply to: Images are out of alignment #1290702

    Hi,

    Thanks for the update. I checked on all screen sizes below my maximum screen size, but I still can’t see the results as in your screenshots. Is this happening in a specific browser only maybe?

    Best regards,
    Rikard

    Hi,

    Thanks for the update. Please try this CSS as well:

    .slideshow_caption {
        padding: 0;
    }
    .avia-featureimage-slideshow .slideshow_caption h2 {
        text-shadow: 0 0 3px rgb(255 255 255);
        text-align: right !important;
    }

    Best regards,
    Rikard

Viewing 30 posts - 20,851 through 20,880 (of 91,855 total)