Forum Replies Created

Viewing 30 posts - 20,641 through 20,670 (of 91,855 total)
  • Author
    Posts
  • Hi Sean,

    There was a lot of unnecessary on the right in the second section, I created a test page and cleaned it up, and it seems to have worked. Please see private. Could you try using that page instead please? You can either copy all the shortcode to the first page, or continue working on the test page.

    Best regards,
    Rikard

    in reply to: Slider not working properly #1292974

    Hi CorrinaGB,

    Great, I’m glad that you found it, and thanks for the update :-)

    Best regards,
    Rikard

    in reply to: 4 different footer widget colours #1292973

    Hey TrevorMF,

    That should be possible with custom CSS, please post a link to where we can see the elements in question.

    Best regards,
    Rikard

    Hey AlexR,

    Thanks for the login details. I see that you have used the Layout Builder to create that post. When using the Layout Builder, then everything needs be added manually to your posts. The elements you are referring to above, can be added using Layout Builder elements.

    Best regards,
    Rikard

    in reply to: No "Excerpt" shown in Enfold Latest News Widget #1292971

    Hey Eleina_Shinn,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Facebook Thubnail #1292968

    Hi,

    If you don’t want to use a plugin, then please implement the necessary code manually. We don’t have any documentation for that, but I’m sure that you can find plenty of resources online though.

    Best regards,
    Rikard

    in reply to: FSE #1292966

    Hi Cyn,

    Thanks for the update, the survey seems to be working now. We have decided to not participate though, since Kriesi is too busy at the moment, and we don’t want to answer anything for him.

    Best regards,
    Rikard

    Hi again,

    Our developers have now fixed this problem. Please share FTP login details with us as well, so that we can update the necessary files for you. Also please update the WordPress login details, as they they seem to not be working anymore.

    Best regards,
    Rikard

    Hi Hanne,

    Thanks for the login details. It looks like Sucuri is blocking access to the backend:

    Access Denied – Sucuri Website Firewall

    Could you turn that off, or let us know what is required to access the backend of your site please?

    Best regards,
    Rikard

    in reply to: Update not working #1292713

    Hi,

    Thanks for that. I activated the new version of the theme, but I can’t see anything missing. Could you post a screenshot of the problem please? Also please share FTP login details with in private, so that we can test the new version with your child theme.

    Best regards,
    Rikard

    in reply to: A "how to" on making Mash Share work with Enfold #1292695

    Hey Synthea79,

    Thanks for sharing your experience, it’s much appreciated :-)

    Best regards,
    Rikard

    Hi,

    Great, I’m glad that you go it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    Hi Magnus,

    I had a look at the checkout page on mobile, but I can’t see any sticky buttons there. I can see two buttons reading Amazon Pay and PayPal, are those the ones you are referring to? If not, then please post a screenshot of what you are referring to.

    Best regards,
    Rikard

    in reply to: Double comment fields in custom pages with builder #1292687

    Hi,

    Thanks for that. I see the problem on your site, but I can’t reproduce it on a test installation, please see private. What happens if you disable all plugins, and activate the parent theme?

    Best regards,
    Rikard

    in reply to: Guest Post #1292684

    Hey Jamie,

    Thanks for reaching out to us, we are not accepting guest posts at the moment though.

    Best regards,
    Rikard

    in reply to: Facebook Shared post does not show image. #1292683

    Hi agelos89,

    The theme doesn’t come with functionality for setting the image to be shared on social networks by default. Please try using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/

    Best regards,
    Rikard

    in reply to: Facebook Thubnail #1292682

    Hi,

    The theme doesn’t come with functionality for setting the image to be shared on social networks by default. Please try using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/

    Best regards,
    Rikard

    Hi Ed,

    Did you select to activate the option to delete the old CSS and JS files under Enfold->Performance? If that doesn’t work, then you can try to delete the files in question manually via FTP in the uploads/dynamic_avia/ folder. If you delete things manually, then make sure to toggle something and save the theme options, so that the theme files will be generated again.

    Best regards,
    Rikard

    Hi,

    Thanks for that. I can reproduce the same problem on a test installation, so this is likely a problem with our code. I’ll forward it to our developers, to see if they can find a solution for it. Please reply to this thread so that it gets added back to our support queue.

    Best regards,
    Rikard

    Hi,

    Thanks for that. The login token is not working unfortunately, please renew it, or post regular login details in private.

    Best regards,
    Rikard

    in reply to: I have 2 errors that I will like to correct: #1292674

    Hey Pascal,

    1. I can’t see that happening on my end, could you let us know how to reproduce the problem please?

    2. Could you post a screenshot highlighting the problem please?

    Best regards,
    Rikard

    in reply to: Button pinned to the screen #1292673

    Hi,

    Please try adding an image to the widget, then add this to Quick CSS:

    #media_image-4 {
        position: absolute;
        right: 0;
        top: 400%;
    }

    Best regards,
    Rikard

    in reply to: Unable to update template enfold #1292670

    Hi Tom,

    It’s the Envato server which is responding with a 404 error, it’s not a theme error. Could you share your Themeforest login details with us as well, so that we can have a look at your account please?

    Best regards,
    Rikard

    • This reply was modified 4 years ago by Rikard.
    in reply to: Button row not working on mobile #1292669

    Hi,

    Thanks for the update. The buttons are both working on my end, and I can see the scroll to next section arrow as well. Did you manage to find a solution?

    Please try this in Quick CSS for the buttons hover state:

    .home #av_section_1 .avia-button:hover {
        opacity: 1;
        background: white;
        color: orange !important;
    }
    
    .home #av_section_1 .avia-button.avia-color-theme-color-subtle:hover {
        opacity: 1;
        background: orange;
        color: white !important;
    }

    Best regards,
    Rikard

    in reply to: create manual switch page in Secondery Menu #1292668

    Hey Mohamad,

    There’s nothing like that in the theme by default unfortunately. You would have to look for a plugin, or third party code in order to implement that.

    Best regards,
    Rikard

    in reply to: Center align the position of the mega menu #1292667

    Hi hacart,

    Thanks for the screenshot, it doesn’t seem to exist though. Could you post a link to where we can see the element on your actual site instead please?

    Best regards,
    Rikard

    in reply to: Full-width text scroller below logo and menu #1292666

    Hi,

    Thanks for the video and screenshot. I couldn’t see the large spaces on my end, in which browser and device are you seeing that on? Also, did you try to load the page in an incognito or private browser window?

    You can try this in Quick CSS, to reduce the space between the header and first section on mobile:

    @media only screen and (max-width: 767px) {
    .home .container_wrap_first main {
        padding-top: 0;
        padding-bottom: 0;
    }
    
    .home .container_wrap_first main hr-invisible {
        height: 0;
    }
    }

    Best regards,
    Rikard

    Hey alexev434832,

    You could try disabling file compression under Enfold->Performance, to see that helps. I’m guessing that your optimiser plugin is able to do that on the site anyway? If so, then you won’t need the theme to do it for you.

    Best regards,
    Rikard

    in reply to: Child theme does not bring Enfold configuration #1292661

    Hi Eduardo,

    Thanks for the update. Adding more than one instance is how you can apply different styling to different states, for the same element. That is correct. Is everything working as expected for you now?

    Best regards,
    Rikard

    in reply to: Layout Option box not present #1292658

    Hi,

    Thanks for the update. Did you try logging in with the details you gave us? There might be a problem with your user account. It might also be local caching, so please try to restart all your browsers. If that doesn’t help either, then please try restarting your local machines and/or routers.

    Best regards,
    Rikard

Viewing 30 posts - 20,641 through 20,670 (of 91,855 total)