Forum Replies Created
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April 7, 2021 at 4:24 am in reply to: Color section not updating with Advanced Layout Editor #1292975
Hi Sean,
There was a lot of unnecessary on the right in the second section, I created a test page and cleaned it up, and it seems to have worked. Please see private. Could you try using that page instead please? You can either copy all the shortcode to the first page, or continue working on the test page.
Best regards,
RikardHi CorrinaGB,
Great, I’m glad that you found it, and thanks for the update :-)
Best regards,
RikardHey TrevorMF,
That should be possible with custom CSS, please post a link to where we can see the elements in question.
Best regards,
RikardApril 7, 2021 at 3:52 am in reply to: Single Blog Post does not show featured image, meta and social elements #1292972Hey AlexR,
Thanks for the login details. I see that you have used the Layout Builder to create that post. When using the Layout Builder, then everything needs be added manually to your posts. The elements you are referring to above, can be added using Layout Builder elements.
Best regards,
RikardHey Eleina_Shinn,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
If you don’t want to use a plugin, then please implement the necessary code manually. We don’t have any documentation for that, but I’m sure that you can find plenty of resources online though.
Best regards,
RikardHi Cyn,
Thanks for the update, the survey seems to be working now. We have decided to not participate though, since Kriesi is too busy at the moment, and we don’t want to answer anything for him.
Best regards,
RikardApril 7, 2021 at 3:37 am in reply to: Multi Author Blog not Showing Name of Author on Author Page #1292965Hi again,
Our developers have now fixed this problem. Please share FTP login details with us as well, so that we can update the necessary files for you. Also please update the WordPress login details, as they they seem to not be working anymore.
Best regards,
RikardApril 6, 2021 at 10:02 am in reply to: A ressource is blocked due to MIME type. I'm in big trouble #1292715Hi Hanne,
Thanks for the login details. It looks like Sucuri is blocking access to the backend:
Access Denied – Sucuri Website Firewall
Could you turn that off, or let us know what is required to access the backend of your site please?
Best regards,
RikardHi,
Thanks for that. I activated the new version of the theme, but I can’t see anything missing. Could you post a screenshot of the problem please? Also please share FTP login details with in private, so that we can test the new version with your child theme.
Best regards,
RikardHey Synthea79,
Thanks for sharing your experience, it’s much appreciated :-)
Best regards,
RikardApril 6, 2021 at 8:12 am in reply to: Change the text (headline / lowercase) on Ajax search results page #1292694Hi,
Great, I’m glad that you go it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardApril 6, 2021 at 8:02 am in reply to: Sticky add to cart button and proceed to checkout button on mobile screens #1292693Hi Magnus,
I had a look at the checkout page on mobile, but I can’t see any sticky buttons there. I can see two buttons reading Amazon Pay and PayPal, are those the ones you are referring to? If not, then please post a screenshot of what you are referring to.
Best regards,
RikardHi,
Thanks for that. I see the problem on your site, but I can’t reproduce it on a test installation, please see private. What happens if you disable all plugins, and activate the parent theme?
Best regards,
RikardHey Jamie,
Thanks for reaching out to us, we are not accepting guest posts at the moment though.
Best regards,
RikardHi agelos89,
The theme doesn’t come with functionality for setting the image to be shared on social networks by default. Please try using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/
Best regards,
RikardHi,
The theme doesn’t come with functionality for setting the image to be shared on social networks by default. Please try using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/
Best regards,
RikardApril 6, 2021 at 7:14 am in reply to: Avia merged Styles.css – unable to remove 80% unused CSS! #1292681Hi Ed,
Did you select to activate the option to delete the old CSS and JS files under Enfold->Performance? If that doesn’t work, then you can try to delete the files in question manually via FTP in the uploads/dynamic_avia/ folder. If you delete things manually, then make sure to toggle something and save the theme options, so that the theme files will be generated again.
Best regards,
RikardApril 6, 2021 at 7:08 am in reply to: Multi Author Blog not Showing Name of Author on Author Page #1292677Hi,
Thanks for that. I can reproduce the same problem on a test installation, so this is likely a problem with our code. I’ll forward it to our developers, to see if they can find a solution for it. Please reply to this thread so that it gets added back to our support queue.
Best regards,
RikardApril 6, 2021 at 6:45 am in reply to: Woocommerce Cart , Update and Delete Button donst work #1292675Hi,
Thanks for that. The login token is not working unfortunately, please renew it, or post regular login details in private.
Best regards,
RikardHey Pascal,
1. I can’t see that happening on my end, could you let us know how to reproduce the problem please?
2. Could you post a screenshot highlighting the problem please?
Best regards,
RikardHi,
Please try adding an image to the widget, then add this to Quick CSS:
#media_image-4 { position: absolute; right: 0; top: 400%; }Best regards,
RikardHi Tom,
It’s the Envato server which is responding with a 404 error, it’s not a theme error. Could you share your Themeforest login details with us as well, so that we can have a look at your account please?
Best regards,
Rikard-
This reply was modified 4 years ago by
Rikard.
Hi,
Thanks for the update. The buttons are both working on my end, and I can see the scroll to next section arrow as well. Did you manage to find a solution?
Please try this in Quick CSS for the buttons hover state:
.home #av_section_1 .avia-button:hover { opacity: 1; background: white; color: orange !important; } .home #av_section_1 .avia-button.avia-color-theme-color-subtle:hover { opacity: 1; background: orange; color: white !important; }Best regards,
RikardHey Mohamad,
There’s nothing like that in the theme by default unfortunately. You would have to look for a plugin, or third party code in order to implement that.
Best regards,
RikardHi hacart,
Thanks for the screenshot, it doesn’t seem to exist though. Could you post a link to where we can see the element on your actual site instead please?
Best regards,
RikardHi,
Thanks for the video and screenshot. I couldn’t see the large spaces on my end, in which browser and device are you seeing that on? Also, did you try to load the page in an incognito or private browser window?
You can try this in Quick CSS, to reduce the space between the header and first section on mobile:
@media only screen and (max-width: 767px) { .home .container_wrap_first main { padding-top: 0; padding-bottom: 0; } .home .container_wrap_first main hr-invisible { height: 0; } }Best regards,
RikardApril 6, 2021 at 5:03 am in reply to: Avia Layout Builder background video resets to non full width after every update #1292664Hey alexev434832,
You could try disabling file compression under Enfold->Performance, to see that helps. I’m guessing that your optimiser plugin is able to do that on the site anyway? If so, then you won’t need the theme to do it for you.
Best regards,
RikardHi Eduardo,
Thanks for the update. Adding more than one instance is how you can apply different styling to different states, for the same element. That is correct. Is everything working as expected for you now?
Best regards,
RikardHi,
Thanks for the update. Did you try logging in with the details you gave us? There might be a problem with your user account. It might also be local caching, so please try to restart all your browsers. If that doesn’t help either, then please try restarting your local machines and/or routers.
Best regards,
Rikard -
This reply was modified 4 years ago by
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