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Hey Veloryana,
Please try the following in Quick CSS under Enfold->General Styling:
div.av-burger-overlay { opacity: 0.95; }Best regards,
RikardHi Jason,
I checked your site in Iphone 8 emulation, but I can’t see any problems there. Do you know which browser was used? Also please share the screenshot of the problem with us, if possible.
Best regards,
RikardHi nateshiyer,
Did you manage to find a solution for your problem? Thanks @guenni007 for helping out.
Best regards,
RikardHey ChristophPribil,
I can’t see any problems on my end, all your links look to be functional. Could you try to explain the problem a bit further please?
Best regards,
RikardHi Filip,
You can customise the search template if you copy search.php to your child theme. If you need more help, then please try to specify your intentions a bit further.
Best regards,
RikardHey lisaantoniaa,
Thanks for the login token. Could you post a link to where we can see the problem images as well please?
Best regards,
RikardApril 12, 2021 at 12:04 pm in reply to: Avia Layout Builder – Image Element, Buttons, Special Headings won't load #1293919Hey mcbaile,
Thanks for the login details. Could you try updating your PHP version to 7.2 or higher, to see if that helps?
Best regards,
RikardHey chartinboy,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardApril 12, 2021 at 11:58 am in reply to: Avia merged Styles.css – unable to remove 80% unused CSS! #1293915Hi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardHey mclweb,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Jennifer,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardApril 12, 2021 at 11:21 am in reply to: Error when trying to save a Button Row as Custom Element #1293900Hey AlexR,
The login details you posted are not working, please check and verify.
Best regards,
RikardHey JantienM,
You can inspect each of the elements in your browser, then you will see that each hotspot has a unique class. This is an example which will move the first one:
.av-image-hotspot-1 { left: 39% !important; }Best regards,
RikardHey Mickey,
Thanks for reaching out to us. We are not accepting guest posts at the moment though.
Best regards,
RikardApril 12, 2021 at 6:52 am in reply to: Product categories and product tags are set to noindex #1293856Hey profumopuntoit,
That looks like the default mega menu which comes with the theme. If you are having problems with creating a mega menu, then please let us know what you are having problems with specifically.
Best regards,
RikardApril 12, 2021 at 6:50 am in reply to: Product categories and product tags are set to noindex #1293854Hey profumopuntoit,
Please try setting the Meta tag “robots” setting to use the plugin settings under Enfold->SEO Support.
Best regards,
RikardHey DRONE-ARDECHE,
Which version of the theme are you running? Please make sure that it’s the latest one (4.8.1) first of all: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Please note that the plugin in question is not officially supported by the theme, so out support is limited.
Best regards,
RikardHi,
That doesn’t look theme related, so I’m not sure why you are getting that message unfortunately. Did you try performing general debugging, like disabling all plugins?
Best regards,
RikardHi,
It still works on my test installation. I’m not sure how we can help you out further with this?
Best regards,
RikardHi,
I’m not sure I understand the problem you are having, what exactly is responsible for sending the missing information? If the same problem happens when you are not running Enfold, then the problem is not theme related, and out support is limited when it comes to problems with third party plugins or code.
First off, I would suggest that you update all your plugins, the theme, and WordPress. https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardApril 12, 2021 at 5:17 am in reply to: How to add a product carousel on the single product page #1293833Hey Osman30,
I can’t view the product page you linked to, it only redirects to the home page. If you want more freedom in your single product pages layout, then you can try using the Layout Builder to create them.
Best regards,
RikardHi Alice,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Stanko,
I’m not sure I understand exactly what you would like to change on your site, could you try to explain a bit further, or post a screenshot highlighting your intentions please?
Best regards,
RikardHi,
Thanks for the update. Does the same thing happen if you activate one of the default WordPress themes? Did you try to disable all other plugins that the one which is causing problems on your site?
Please note that our support is limited for non-supported third party plugins, and the theme cannot be compatible with all plugins out there.
Best regards,
RikardApril 11, 2021 at 8:54 am in reply to: Vertical alignment of Special Heading and Button Row inside a Column element #1293747Hey AlexR,
Please add a custom CSS class to the columns which you want to apply that styling to, for example align-content-top, then add this to Quick CSS:
.av-align-middle.align-content-top { vertical-align: top; }Best regards,
RikardHi Lukas,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.1) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi Dirk,
Thanks for the update. I see that you have used the Layout Builder to create your posts. When that is the case, then everything needs to be added manually to posts. You can use the Comments and Post Metadata elements for example.
Best regards,
RikardApril 11, 2021 at 8:27 am in reply to: changes in buttons_fullwidth.php are lost after Enfold Update #1293742Hi Marco,
The CSS which Ismael posted targets the ID of a section, if you want it to apply to all containers on the page, then please try this CSS instead:
.page-id-24740 .container { max-width: 50%; width: 50%; }Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. You can use a personal email, or the one in private. Just remember to post the login details in private in this thread, so that all moderators have access to it.
Best regards,
Rikard -
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