Forum Replies Created
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Hey mikeens,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardHey John,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardApril 23, 2021 at 6:48 am in reply to: Insert "Tab Element" or "Text Block" with extra code in the content area #1296197Hi Joan,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know how we can reproduce the problem on your actual site.
Best regards,
RikardHey Kaloyan,
We haven’t heard of this happening on any other installations, so it might be a local problem on your site. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, I’m glad that we could help you out, thanks for the kind feedback :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi longip,
Thanks for the update. So everything is working as it should now then? Please let us know if you should need any further help on the topic.
Best regards,
RikardHi Andreas,
Thanks for the update, I’m glad that you found the cause of the problem. We can’t really debug third party plugins unfortunately, maybe you could try reaching out to WP Rocket support, to see if they can help you out?
Best regards,
RikardHi,
It might be related to jQuery yes, maybe you could check if you have any functions which is altering jQuery in any way?
Best regards,
RikardApril 23, 2021 at 6:04 am in reply to: Enormous line heights in the menus – can't add line breaks #1296183Hey larosadigital,
Thanks for the login details. It might be possible to insert the image in some other way. Could you post a link to the image in question, and let us know which menu item you want to add it to?
Best regards,
RikardHi,
I’m not sure I understand what you are looking to achieve, could you try to explain the problem you are having a bit further please?
Best regards,
RikardApril 23, 2021 at 5:21 am in reply to: PORTFOLIO POST – 3 videos or more causes problem when encased in 2/3 column #1296176Hi,
Thanks for helping out @guenni007 :-)
Did you try out the suggestion above @premedia? If that doesn’t help, then please share admin WordPress login details with us in private, so that we can have a closer look.
Best regards,
RikardHi Monika,
The login details you posted are not working, please check and verify.
Unknown username. Check again or try your email address.
Also please let us know how we can reproduce the problem you are having on your actual site.
Best regards,
RikardApril 23, 2021 at 5:03 am in reply to: Come posso modificare le voci dei menu a tendina della pagina Shop ? #1296173Hi,
Thanks for the update. Please refer to this: https://shopitpress.com/blog/woocommerce-setup/manage-woocommerce-product-sorting-options/
Best regards,
RikardApril 23, 2021 at 4:56 am in reply to: Non si vede nella visione Mobile nella pagina Shop la sidebar Shop Overview Page #1296172Hi,
I edited the CSS for you a bit, and it’s applying now. Please review your site.
@media only screen and (max-width: 767px) { .woocommerce-shop .sidebar { display: block !important; } }Best regards,
RikardHey raisonbrands,
You can set that under Enfold->Blog Layout. Look for the Single Post Navigation option.
Best regards,
RikardHi Alex,
Do you have the purchase code? If so, then we can check if the license has been used to register on our support forum. We can’t help you out with transferring ownership though, you would have to reach out to Envato/Themeforest if you need help with that.
Best regards,
RikardHi Giulio,
Are you seeing that under Appearance->Themes? If so, then it’s likely that you have folder in there which doesn’t contain the required files for a theme. You can remove the folder in question if you navigate to the theme folder via FTP.
Best regards,
RikardHi,
Thanks for the clarification. You can disable that under Enfold->Layout Builder.
Best regards,
RikardHey Jose,
Please try wrapping it in a media query, like so:
@media only screen and (min-width: 768px) { /* Centrar logo sidebar left */ .html_header_sidebar #top .logo { float: none; margin-left: auto; margin-right: auto; width: 201px; } /* Tamaño logo*/ .html_header_sidebar .logo { padding: 9px; width: auto; } .logo img { margin-top: 10px; margin-bottom: 25px; } }Best regards,
RikardHi,
Thanks for the update. I created a test page, please see private. I can’t see any problems on that page though, could you let us know exactly how to reproduce the problem that you are seeing on your end please?
Best regards,
RikardApril 22, 2021 at 7:19 am in reply to: Masonry Portfolio – Text Size on image file names (captions) #1295942Hey sitesme,
Please try the following in Quick CSS under Enfold->General Styling:
h3.av-masonry-entry-title { font-size: 18px; }Best regards,
RikardHey fkm,
Please try the following in Quick CSS under Enfold->General Styling:
#geschaeftsfuehrung-content p, #geschaeftsfuehrung-content .tab_inner_content { margin-top: 0; } @media only screen and (max-width: 767px) { #geschaeftsfuehrung-content .tabcontainer { border-color: transparent; } #geschaeftsfuehrung-content .tab_content { box-shadow: none; } }Best regards,
RikardHi Max,
Could you post a link to where we can see the icons in question please?
Best regards,
RikardApril 22, 2021 at 6:33 am in reply to: colorsection background image smaller in mobile view #1295934Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { #therapieangebote { background-attachment: inherit !important; } }Best regards,
RikardHi,
There’s nothing like that in the theme by default unfortunately, but I think you should be able to add the URLs of those pages into your menu manually?
Best regards,
RikardHi Alan,
Please try the following in Quick CSS under Enfold->General Styling:
.home #full_slider_1 .avia-slideshow-button { background-color: red; } .home #full_slider_1 .avia-slideshow-button-2 { background-color: yellow; }Best regards,
RikardApril 22, 2021 at 6:06 am in reply to: Enfold – The code editor is not aligned with visual editor #1295925Hi,
I don’t know to be honest with you, but if moving the content of the pages work, then I would suggest that you do that. The only thing I can think of might be WordPress transients, you could try using this plugin in order to try to remove them: https://wordpress.org/plugins/transients-manager/. If that doesn’t help, then I’m out of ideas unfortunately.
I don’t understand what you mean by the menu not working, it seems to be working fine on my end, both on desktop and mobile. And you don’t have any section/anchor links in your menu.
Best regards,
RikardApril 22, 2021 at 5:26 am in reply to: Avia merged Styles.css – unable to remove 80% unused CSS! #1295919Hi,
Thanks for the update. The login details don’t seem to work, could you check and verify please?
Unknown username. Check again or try your email address.
Also, I see a Google Authenticator field on the login page. Is that required for logging into your site?
Best regards,
RikardApril 22, 2021 at 5:22 am in reply to: Theme updated: Warning: Cannot modify header information #1295918Hi,
Thanks for the update. I’m still seeing error message on the backend of your installation, would it be ok if we disabled all plugins for debugging purposes? What you are describing is not a general theme problem, so it’s very likely that something else on your site is causing those messages to appear.
Best regards,
Rikard -
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