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Hi,
Thanks for that. First off, could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try deactivating all plugins, to see if there is a conflict coming from any of them.
Best regards,
RikardHi,
Great, I’m glad that you got it working, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey TF_Photography,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 990px) { .iconbox { display: block !important; } }Best regards,
RikardHi,
Thanks for the update. I tried deactivating the animations, but I get the same results on unfortunately. It doesn’t load until the section is scrolled past, which is a bit strange.
Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then I’ll ask the rest of the team to have a look as well, since I can’t see what is going wrong unfortunately.
Best regards,
RikardHi JAB_Designs,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.2) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardMay 13, 2021 at 6:40 am in reply to: Picture on tablet portrait is not 100% height – on mobile portrait no issues #1300018Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (min-width: 768px) and (max-width: 990px) { #modeo .avia-full-stretch { padding: 700px 0px 200px 0px; } }Best regards,
RikardHi Susanne,
Thanks for that.
1. You have selected the Open Sans font under Enfold->General Styling->Fonts, so the font which is displayed is correct. If you want to change the font for your headers, then please do so there, or under Enfold->Advanced Styling.
2. Could you post a screenshot of the problem, and how you want to change it please?
Best regards,
RikardMay 13, 2021 at 5:42 am in reply to: Problems with icon grid when apply a link to the title #1300012Hi agenturwendt,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMay 13, 2021 at 5:40 am in reply to: Problems with icon grid when apply a link to the title #1300011Hi faridehg,
You can use this link to open a new thread, or click this button: https://imgur.com/a/AnoSPNb
Best regards,
RikardHi,
Thanks for that. I’ve adjusted the CSS for you, and it’s applying now.
I’m not sure where the problem with the forms is located though, please try to explain that a bit further, and post a link to where we can see it on your actual site.
Best regards,
RikardHi,
Thanks for the login token. First off, could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please make sure that you are running PHP 7.2 or higher on the server.
Best regards,
Rikard-
This reply was modified 3 years, 11 months ago by
Rikard.
Hey FelixB,
Thanks for using Enfold :-)
We don’t have the file in question in vector format, or any higher resolutions unfortunately.
Best regards,
RikardHi,
You can simply add another media query in your CSS. I’ve added one for you here, simply adjust the value to fit your needs:
@media only screen and (min-width: 768px) and (max-width: 1300px) { .froystul-banner-caption-section { top: -117px; } } @media only screen and (min-width: 575px) and (max-width: 767px) { .froystul-banner-caption-section { top: -154px; } } @media only screen and (min-width: 479px) and (max-width: 574px) { .froystul-banner-caption-section { top: -190px; } } @media only screen and (max-width: 478px) { .froystul-banner-caption-section { top: -190px; } }Best regards,
RikardHey Alexander2021,
That message seems to be generated by one of your plugins, please try disabling the plugin to see if that helps. If you need further help then please post admin WordPress login details in private.
Best regards,
RikardHi Tim,
We don’t have access to your site, please provide details in private if you should need further help.
Best regards,
RikardHi paullindqvist,
Thanks for that. I’m seeing a 500 internal server error on the this WordPress file after I try to upload the file: https://yoursite.se/new/wp-admin/admin-ajax.php. Could you try reaching out to your hosting provider to see why that is please?
Please open a new thread next time, since it can be a bit confusing helping more than one user in a single thread.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
#header_main #avia-menu li a { border-radius: 5px; margin-right: 20px; }Best regards,
RikardHi,
Try this CSS instead:
article h2.post-title { color: #000 !important; }Best regards,
RikardHey wegr,
Please refer to the documentation here: https://kriesi.at/documentation/enfold/install-enfold-theme/#why-child-theme. After you have installed the child theme, then please select to import the parent theme settings under Enfold->Import/Export. You shouldn’t have to do anything other than that. If your parent theme setting don’t apply, then please try to change a setting in the theme settings and save.
Best regards,
RikardHi,
Thanks for the update. You can apply it to a single page only, yes. But the problem would still exist, your other content will also go full width, so I’m not sure it would be such a good idea to implement it in any way.
Best regards,
RikardHey GrandmasterA,
I’m not sure exactly what you are referring to, is it a widget in a sidebar maybe? If so, then how did you create the widget?
Best regards,
RikardHi,
The menu will act like that since you have selected to open the sub menu items on click, and the parent item can only do one thing on click. Please select to create a clone in the Clone title menu items to submenu option under Enfold->Main Menu->Burger/Mobile Menu. You can also select to use a different menu for mobile under Enfold->Main Menu->General.
Also please consider updating the theme to the latest version (4.8.2): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
Best regards,
RikardMay 12, 2021 at 6:20 am in reply to: Menu item in Socket and Header have same custom link but behave differently #1299830Hi,
Thanks for the update. Please see screenshot in private, that is what we need details for as well, in order to access your site.
Best regards,
RikardHi Michael,
Did you try adding Google Recaptcha to the form? If you need further help then please provide us with admin WordPress login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi,
I’m not sure if this is something which we would consider implementing, but I’ll reach out to our developer with your request, to see what they say about it. Please reply to this thread once you have read it, so that it gets added back to our support queue.
Best regards,
RikardHi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardHi,
Thanks for the update, we’ll look into that problem for a future release of the theme. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 12, 2021 at 5:38 am in reply to: Converting Avia Framework/Enfold Website to Static – [HELP] Paid gig potentially #1299820Hey Anthony,
We don’t have any solution for that unfortunately, I would suggest that you have a look at a plugin. The contact form and search will likely not work if the site is published as a static site. You would have to exchange that functionality with other solutions.
Best regards,
RikardHi,
Thanks for the update and clarification. You only have product filters in that sidebar, and they will only display on WooCommerce pages where you have product listings/results. The widget area will work if you add a text widget to it for example, but the product filters will not display on the front page.
Best regards,
Rikard -
This reply was modified 3 years, 11 months ago by
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