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Hi Nancy,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMay 18, 2021 at 11:25 am in reply to: In the transition between pages a black screen appears #1300946Hi,
Thanks for the update. Please refer to this on how to generate a working theme update token: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey HERZBLUAT,
If you edit a template, then it won’t change on the other pages where you have used it unfortunately. You would have to create and use a custom element in the Custom Element tab in the Layout Builder, if you want your changes to propagate across your site.
Best regards,
RikardMay 18, 2021 at 11:15 am in reply to: Menu item in Socket and Header have same custom link but behave differently #1300941Hi,
No, that didn’t work unfortunately. Maybe you could try reaching out to your hosting provider and ask if they can remove the htaccess login prompt, or give you working details for it?
Best regards,
RikardMay 18, 2021 at 11:13 am in reply to: Advanced Page Builder showing code first, then the Avia layout builder #1300939Hi,
Thanks for the login details. I can’t see any problems on the pages in private, on which page are you having this problem?
Best regards,
RikardHi Alex,
Please try this CSS instead:
#top #header_meta a{ font-size: 16px !important; }Best regards,
RikardHi gregorh,
Thank you for sharing your experience, and for using Enfold. I have the same experience as you; it’s rare that any theme is solely responsible for a slow loading site, it’s usually a combination between them being poorly optimised, and on budget hosting solutions.
Thanks for the kind feedback on our support as well. Sometimes our response times are a bit high, but we are always trying to improve on that :-)
Best regards,
RikardHey João,
That might be possible, but it would be out of scope for theme support unfortunately. If it’s really important to you, then you can hire a freelancer to develop that functionality for you.
Best regards,
RikardMay 18, 2021 at 10:55 am in reply to: Woocommerce homepage doesn't show while using an Enfold child theme #1300930Hey franknjantou,
Where can we see and reproduce the problem you are having?
Best regards,
RikardMay 18, 2021 at 10:12 am in reply to: Menu not visible on the mobile phone (separate mobile menu) #1300922Hi Diana,
Please try the following CSS as well:
.av-burger-menu-main a { padding-top: 0 !important; }Best regards,
RikardHey timmyruss,
You have set the menu items which are not correct to act as mega menus under Appearance->Menus. Please edit your menu items, and uncheck the Use as Mega Menu checkbox.
Best regards,
RikardMay 18, 2021 at 10:03 am in reply to: Default fade in on all elements in Avia Layout Builder #1300919Hey BenjaminSpeedtsberg,
I can’t see a fade in on the second link, did you manage to find a solution for this problem?
Best regards,
RikardMay 18, 2021 at 9:58 am in reply to: Gallery shows "the image could not be loaded" on click #1300918Hi,
Thanks for that. Does it make any difference if you deactivate your caching plugin, or activate the parent theme?
Best regards,
RikardHi,
Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. Please try this CSS as well:
html.html_entry_id_10877 { background-color: #fff !important; }Best regards,
RikardHi Patrick,
Please try this CSS instead of what I posted previously:
#custom_html-6 input, #custom_html-6 textarea { color: red !important; }Best regards,
RikardHi Joni,
Thanks for the update. We’ll leave this thread open for you, in case you should have any further problems.
Best regards,
RikardHi Jason,
You can use one of your own, or the one in private. Just remember to post the login details here in this thread in private, so that all moderators can access it.
Best regards,
RikardHi Tina,
Thanks for the update. Please let us know if you should need any further help on the topic.
Best regards,
RikardHey Yu,
Thanks for the login details. Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Cloaker,
Your logo is left aligned on all screen sizes on my end, did you manage to find a solution?
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMay 18, 2021 at 9:01 am in reply to: Is there a way to show Masonry Gallery 'sort options' down the side? #1300897Hi,
Thanks for the update and clarification. Maybe it would be better if you hide the current layout for mobile, and create a different layout using Color Section elements for mobile instead then? You can set the height in the Color Section options.
Best regards,
RikardMay 18, 2021 at 8:55 am in reply to: Enfold Child Theme Options downsizes logo > logo too small #1300893Hi,
Thanks for that. I’ve changed your logo URL to use the original size, please review your site.
Best regards,
RikardHi,
Thanks for the update. Did you make sure to activate the option to delete the old CSS and JS files under Enfold->Performance? Also make sure that you don’t have any caching active, and load the site in an incognito or private browser window. If neither of those measures should work, then we could have to have access to the actual site in some way, in order to help you out further.
Best regards,
RikardHi,
Thanks for the update. So how exactly do you need to change the behaviour of the toggles? You can see the default behaviour here: https://kriesi.at/themes/enfold-2017/elements/accordion/
Best regards,
RikardHi,
I’ve adjusted your settings and CSS, and it’s working now. Please review your site.
Best regards,
RikardHi,
Thanks for the update. You can find the CSS in Quick CSS. Please try this as well, in the same place, for the email field on mobile:
@media only screen and (max-width: 767px) { input.text_input.is_email { background-color: #fff; } }Best regards,
Rikard-
This reply was modified 3 years, 11 months ago by
Rikard.
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This reply was modified 3 years, 11 months ago by
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