You searched for - Support | Kriesi.at - Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 19,531 through 19,560 (of 91,855 total)

← 1 2 3 … 651 652 653 … 3,060 3,061 3,062 →

Author

Posts
May 30, 2021 at 4:38 am in reply to: Custom elements show up as search results in frontend #1302992

Rikard
Keymaster

Hi Patrick,

Thanks for the update. This problem should be fixed in the latest version of the theme, which I see that you have updated to. I tried searching for background on your site, and I can’t see any custom elements in the search results. Are you seeing the same thing on your end?

Best regards,
Rikard

May 30, 2021 at 4:35 am in reply to: Problems linking Google Analytics #1302991

Rikard
Keymaster

Hey hylandgraphics,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 30, 2021 at 4:25 am in reply to: Conflict with Advanced Google Maps Plugin #1302989

Rikard
Keymaster

Hi Tony,

I understand that, but the Layout Builder can’t be compatible with all types of third party codes unfortunately. If you simply inspect the page in private in your browser, then you will see the jQuery error in the console.

Best regards,
Rikard

May 30, 2021 at 4:19 am in reply to: changed font size settings don't show everywhere #1302988

Rikard
Keymaster

Hey agentbuzzdev,

You have the p tag added under Enfold->Advanced Styling, and it’s set to 14 pixels there. That seems to correspond with what I’m seeing on the front end of your site. Could you change the value under Advanced Styling, or remove the p tag from there, if you want the setting under General Styling to apply please?

Best regards,
Rikard

May 30, 2021 at 4:13 am in reply to: Some sections not displaying on the frontend #1302987

Rikard
Keymaster

Hi,

Thanks for the update, I see the same problem on my end as well. I suspect that it’s happening because of markup in your content, but I’m not sure which markup exactly. Could you enable debug mode, so that we can copy the content of the page to a test page please? https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you if you give us permission to do so.

Best regards,
Rikard

May 30, 2021 at 4:03 am in reply to: Issue: Enfold Theme and plugin LayerSlider WP #1302986

Rikard
Keymaster

Hey laempe,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 30, 2021 at 3:57 am in reply to: post idea #1302985

Rikard
Keymaster

Hey Darrell,

Thanks for reaching out to us. We are not accepting guest posts at the moment though.

Best regards,
Rikard

May 30, 2021 at 3:55 am in reply to: Attivare il menu mobile Burger nel browser prima del classico valore 990px #1302984
Rikard
Keymaster
Hey cristinagrafik,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1320px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
May 29, 2021 at 11:35 am in reply to: outdated copies of some WooCommerce template files #1302950

Rikard
Keymaster

Hi,

Thanks for that. Where exactly are you seeing the message in question?

Best regards,
Rikard

May 29, 2021 at 11:32 am in reply to: Problemi di modifica nel tema – si presenta l'errore 524 #1302949

Rikard
Keymaster

Hi,

Thanks for the update. The problem you are describing with missing sliders and hotspots sounds like it could be caused by the SG Optimiser, but disabling file compression in the theme options should solve it. Having that functionality active in the theme is not necessary when using the SG Optimiser, as it should be able to compress all the site resources itself.

Best regards,
Rikard

May 29, 2021 at 11:26 am in reply to: Blog posts return a blank page #1302947

Rikard
Keymaster

Hi,

There are no updates for child themes, since they are only used to override the parent theme files. I would suggest that you try to remove all your customisations, then add them back one by one to see what is causing the problem. If you can’t do this on your live site, then you might want to consider copying the site to a staging site, and test there first.

Best regards,
Rikard

May 29, 2021 at 11:23 am in reply to: Logo Center Menu Below – When I make Logo Large it floats left #1302946

Rikard
Keymaster

Hey Eleina_Shinn,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 29, 2021 at 6:13 am in reply to: SIDEBAR BELOW Slider #1302929

Rikard
Keymaster

Hey candiceone,

Please continue in your other thread: https://kriesi.at/support/topic/rev-slider-covers-sidebar/

Best regards,
Rikard

May 29, 2021 at 6:13 am in reply to: rev slider covers sidebar #1302928

Rikard
Keymaster

Hi,

If you use a full width element at the top of the page, then add non full width elements below that, then the sidebar should appear under the full width element. If you need further help, the please post admin WordPress login details in private, so that we can have a closer look.

Best regards,
Rikard

May 29, 2021 at 6:06 am in reply to: Holder templatepage with a separate header #1302927

Rikard
Keymaster

Hi Andreas,

I’m not sure I understand what you are trying to do, could you try to explain your intentions a bit further please?

Best regards,
Rikard

May 29, 2021 at 6:03 am in reply to: Error when trying to edit page with toggle element after 4.8.2 update #1302926

Rikard
Keymaster

Hi,

Thanks for that. I can’t even edit the page in question, is that the problem you are seeing on your end as well?

There has been a critical error on this website. Please check your site admin email inbox for instructions.

Please try disabling all plugins, and activate the parent theme, to see if that makes any difference.

Best regards,
Rikard

May 29, 2021 at 5:59 am in reply to: mobile menu not working #1302924

Rikard
Keymaster

Hi Alicia,

Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

May 29, 2021 at 5:22 am in reply to: checkboxes / button radio / column with Enfold #1302922
Rikard
Keymaster
Hi,

Please try this instead:
```
ul.gfield_radio li label {
    margin: 3px 10px 0 2px !important;
}
```
Best regards,
Rikard
May 29, 2021 at 5:18 am in reply to: Masonry Element Broken #1302921

Rikard
Keymaster

Hi,

Thanks for that. I’m getting this message on the WordPress login page though:

Not available.

Are you blocking some IP locations maybe?

Best regards,
Rikard

May 29, 2021 at 5:15 am in reply to: Buttons huge on mobile #1302920
Rikard
Keymaster
Hey whdsolutions,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.avia-button.avia-size-x-large {
    padding: 15px 30px 16px !important;
}
}
```
Best regards,
Rikard
May 29, 2021 at 5:10 am in reply to: Possible to nest columns? #1302919

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

May 29, 2021 at 5:06 am in reply to: theme option & theme option #1302918

Rikard
Keymaster

Hi Michael,

That is a missing translation in the German language, it’s fixed in the current version (4.8.3).

Best regards,
Rikard

May 29, 2021 at 4:59 am in reply to: Pagination #1302915

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007, did you try that out @telmore?

Best regards,
Rikard

May 29, 2021 at 4:57 am in reply to: Remove separator from the end of the menu #1302914

Rikard
Keymaster

Hi,

I’ve added it for you, and it’s applying on your site now.

Best regards,
Rikard

May 29, 2021 at 4:50 am in reply to: Mini cart #1302912
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
div.dropdown_widget_cart {
  background-color: #fff;
}

button.single_add_to_cart_button {
  width: 300px;
}
```
Best regards,
Rikard
May 29, 2021 at 4:43 am in reply to: Church demo does not look similar (mobile view) #1302911

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working, and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 29, 2021 at 4:41 am in reply to: portfolio items on archive page #1302910

Rikard
Keymaster

Hi,

Thanks for the update. It looks like you have managed to put a margin on the column with the blue border? If you need further help, then please try to explain the problem a bit further

Best regards,
Rikard

May 29, 2021 at 4:40 am in reply to: burger menu odd behaviour #1302909

Rikard
Keymaster

Hi,

Thanks for the update. The login details you posted are not working, please check and verify.

FOUT: Ongeldige gebruikersnaam of wachtwoord.

Best regards,
Rikard

May 29, 2021 at 4:23 am in reply to: Font size for Blog Posts Content Element #1302908

Rikard
Keymaster

Hi,

Thanks for the update. I see that you are using the Post Slider on the page, and that seems to display the correct amount of posts. Are you having this problem when using the Blog Posts element? If so, then can we add it to the page to check the problem?

Best regards,
Rikard

May 29, 2021 at 4:10 am in reply to: Kritischer Fehler auf deiner Webseite #1302907

Rikard
Keymaster

Hi Bernhard,

SFTP logins are working for me. I tried changing the name of the plugin folder, and the theme folder as well. That should disable all plugins and the theme, but the same problem still happens after that. I’m not sure why this error is happening unfortunately, do you have a backup of the site which you could restore maybe? Also make sure that you are running PHP 7.4 or higher on the server.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 19,531 through 19,560 (of 91,855 total)

← 1 2 3 … 651 652 653 … 3,060 3,061 3,062 →