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Hi Robert,
Thanks for reaching out to us, we are not interested in buying or selling backlinks at the moment though.
Best regards,
RikardHey braymond64,
There are no known issues like that in the latest version of the theme. It looks like you are running the SG Optimiser on your site though? If that is the case, then please try disabling file compression in the Performance section in the theme options to see if that helps.
Best regards,
RikardHi,
Thanks for the update. It will likely be easier to add that content to a widget, instead of the header meta area: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area. We can help you out with styling after you have added the content.
Best regards,
RikardHi Martin,
Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Quwam,
Please add this to the copyright field in the theme options:
[nolink]I couldn’t check your actual site though, since it redirects to an Instagram page.
Best regards,
RikardHi,
Thanks for that, I can login now. I checked the members area page, but I’m not seeing any content there, only this message:
This content is for Slim & Fit Classes Online (Solo) and Slim & Fit Classes Online (Family) members only.
I’m guessing that the user you sent us is not a registered user?
Best regards,
RikardHi Mark,
Thanks for the update, and I’m glad that you got things working again. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey idvisionme,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMay 31, 2021 at 7:33 am in reply to: Fail to create a Link to Jump to a Specific Part of a Page #1303089Hi pingbara,
I can’t see any problems on my end, it goes to the section which starts with this text:
ติดต่อ ร้านพวงหรีดหรีดไทย REEDTHAI
That section has the ID you are referring to. Where exactly do you want it to go?
Best regards,
RikardHi,
Thanks for that. I can’t see that you are using the Catalogue element on that page though, could you create a test page so that we can see the actual problem please?
Best regards,
RikardHey Kirstie,
I can’t reproduce this problem on test installation, so it’s likely that the problem is local to your installation. I can’t find the problem CSS though. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMay 31, 2021 at 6:51 am in reply to: Problem with Thrive Architect pages (text below the page) #1303077Hi,
The Enfold styling is not applying on the page in question, and it doesn’t work in the WordPress customiser either. Please try reaching out to the plugin authors, to see if they can help you out.
Best regards,
RikardHey lelef,
Our support for third party plugin problems is limited unfortunately, please try reaching out to the developers of the plugin to see if they can help you out.
Best regards,
RikardHey ReinaSmallenbroek,
We would have to see the actual problem in order to help you out, could you upload them to the site again please? Also please upload the original somewhere, so that we can compare them. Please note that the theme does not actively alter images when uploading them to WordPress.
Also please give us admin access to your site in private.
Best regards,
RikardMay 31, 2021 at 6:18 am in reply to: WooCommerce backend order not saving items after update to 4.8.3 #1303066Hey RA-press17,
Where can we see and reproduce the problem you are having?
Best regards,
RikardHey emanuelecocchiaro,
Thanks for the login details. On which page are you having this problem?
Best regards,
RikardMay 31, 2021 at 5:13 am in reply to: Urgent request: enfold site breaks while opening customizer after updating wp #1303057Hi,
thanks for the update. I’m not sure what you would like to change the icon to, but you should be able to use CSS like this in order to change it:
.avia-slideshow-arrows a:before { content: 'A'; }Best regards,
RikardHi,
Thanks for the update. Please send us FTP login details in private then, so that we can try to upload the latest version for you manually instead.
Best regards,
RikardMay 31, 2021 at 5:05 am in reply to: Advanced Layout Builder is hidden via a display:none style in the backend #1303053Hey emilconsor,
Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
The Layout Builder is displaying fine on the page in private, so I’m not sure how to reproduce the problem you are having?
Best regards,
RikardHey gimenoandy,
I get a 403 error on the login page, are you blocking some country IP ranges maybe? If so, then please let us know which countries are allowed to access your site.
Acceso restringido desde tu conexión
¿Qué ha podido pasar?
Se ha bloqueado por seguridad el acceso desde tu conexión a la url que intentas acceder. Si la web es tuya pulsa aquí para solucionarlo, por favor:Saber más >
Best regards,
RikardHi,
It’s applying fine on my end, please try loading the site in an incognito or private browser window.
Best regards,
RikardHi,
Thanks for that. Did you try to disable or check the setting in your Imagify and WP Rocket plugins?
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.avia-slideshow-inner .av-section-color-overlay { z-index: 0 !important; }Best regards,
RikardHi,
Thanks for that. I see that you are currently running 4.8.1, could you share FTP login details in private as well, so that we can try to upload the theme manually for you?
Best regards,
RikardHi,
Thanks for the update. Could you post a link to where we can see the actual menu please?
Best regards,
RikardHi Jeff,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .page-id-240 #av_section_1 .flex_column { border-radius: 16px !important; } }Best regards,
RikardHi Monika,
I can only see a full width slider on the page you linked to, where can we see the problem you are having? You can create a test page if you don’t want to change your front page.
Best regards,
RikardMay 30, 2021 at 5:13 am in reply to: Appena aggiornato con la versione Enfold 4.8.2 – problemi di caricamento #1302996Hi,
Thanks for the updates. The home page is loading fine on my end when I check it, but I can’t see the SG Optimiser plugin installed on your site?
Best regards,
Rikard -
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