Hi Denise,

I checked your site on mobile, but I’m not sure if I can see the problem on my end. Could you post a screenshot highlighting it please?

Best regards,
Rikard

Hi sajumoni,

If you need help with your site, then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

Hi AlainL,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Cynthia,

Thanks for sharing this with us, it’s much appreciated :-)

Best regards,
Rikard

Hi,

Great, I’m glad that you got it working :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hey linnil,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey Michaela,

I would recommend that you use the Layout Builder which is included in the theme, instead of Elementor, as it’s not supported by the theme. You might be able to run Elementor on your site, but we can provide you answers on how it actually works unfortunately.

Once you have bought the theme, you can select to download any demo from the theme options. You don’t have to decide on the demo before you buy the theme.

Best regards,
Rikard

Hi,

Thanks for that, I see the same problem with the Kunden section. Could you try to clear the cache from your caching plugin, and/or disable it, to see if that changes anything please?

Also, there are 36 image in the section, you might want to consider removing a row or two as well, to see if that helps with loading.

If none of the above helps, then please include admin WordPress login details in private, so that we can have a closer look.

Best regards,
Rikard

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

.av-logo-container {
    width: 1285px;
    max-width: 1285px; 
}

Best regards,
Rikard

Hey navindesigns,

Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
#header_meta nav.sub_menu, #header_meta .phone-info {
    display: inline-block;
    width: auto;
}
}

Best regards,
Rikard

Hi Andres,

Could you try disabling all plugins, to see if that makes any difference please? If not, then please try activating the parent theme, to see if that changes anything.

Best regards,
Rikard

Hi Alex,

Thanks for that. I’m seeing a 500 internal server error on the admin-ajax.php WordPress file. I’m not sure why that happening though, could you share server logs with us please?

Best regards,
Rikard

Hi,

Thanks for that. I’m not able to locate the problem unfortunately. I tried activating the parent theme, but after that, the post doesn’t even load for some reason. Could you try disabling all plugins, to see if that makes any difference please?

Best regards,
Rikard

Hi,

Thanks for the update. Does the same thing happen if you switch to one of the default WordPress themes? I did a search for “informaizoni” in the theme files, but I didn’t get any results.

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard