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Hi,
Thanks for the update. Please go to Enfold->Performance, and turn off file compression there. If you can’t find it, then please post admin WordPress login details in private.
Best regards,
RikardHi,
Great, I’m glad that you found the problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey simplicityltd,
Thanks for the login details. We have a fix for this, but I couldn’t add it to your site, since the Appearance->Editor functionality is inactive. Please activate that, or post FTP login details in private, so that we can add the fix for you.
Best regards,
RikardJune 11, 2021 at 6:35 am in reply to: The screen is jumping immediately to the footer upon page load. #1305197Hey Scott,
I think this problem is caused by the Google Maps element, there was a recent change from Google which seems to be causing this problem. We don’t have a temporary solution yet, but please refer to this thread for temporary solutions: https://kriesi.at/support/topic/page-scrolls-to-google-maps-automatically-when-text-marker-is-shown/
Best regards,
RikardJune 11, 2021 at 6:33 am in reply to: Page scrolls to Google Maps automatically when Text-marker is shown #1305196Hi Manu,
Thanks for sharing your findings, it’s much appreciated :-)
Best regards,
RikardHey soapboxstudio,
I can’t see any problems on my end, the marker is 80×80 pixels like you have selected in the element options. Please see screenshot in private.
Best regards,
RikardJune 11, 2021 at 6:17 am in reply to: Woocommerce products link in dashboard creating critical error #1305191Hey dragonetdesign,
The login details you posted are not working, please check and verify.
Best regards,
RikardHi HC,
The top Tienda menu item will only expand or close the sub menu items, that means that you cannot navigate to the Tienda page, unless you keep the sub menu item. We can give you CSS to hide whatever you like, but it might be a good idea to keep them? Please let us know what you would like to do.
Best regards,
RikardHi,
Thanks for that. What you are referring to is default browser behaviour, it doesn’t come from the theme. You can try removing the title attribute from the image, but I wouldn’t recommend it, since your SEO results might suffer from it.
Best regards,
RikardHi Vincent,
This problem has already been fixed, and it’s implemented in the version you are running. I’m not sure exactly what you are doing on the backend, but please publish your pages privately, it should work as expected then.
Best regards,
RikardHey travwaite,
I can’t see much difference between the main and sub menu items, could you let us know exactly what you need help with please? Also note that you can style the main and sub menu items under Enfold->Advanced Styling.
Best regards,
RikardJune 11, 2021 at 4:35 am in reply to: Enfold lightbox option is opening the image in a new tab. #1305174Hi Jeffrey,
I can’t see that happening on my end, all the images are opening in a lightbox. Do you have step by step details on how to reproduce the results you are getting on your end?
Best regards,
RikardHey Peter,
Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Great, I’m glad that Jordan could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardJune 11, 2021 at 4:22 am in reply to: The website has to be loaded twice before the images are loaded. #1305169Hi René,
You can upload your video to a service like Google Drive or Dropbox, then link to it here.
Best regards,
RikardHi,
Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Roger,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardHi Rege,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJune 11, 2021 at 4:12 am in reply to: Styling the Team Member Blurb with a frame and some text padding #1305163Hi Chrilles,
I’m not sure I fully understand your intentions, could you post a screenshot highlighting what you would like to achieve please?
Best regards,
RikardJune 11, 2021 at 4:08 am in reply to: Problems with icon grid when apply a link to the title #1305162Hi,
Thanks for the login details. First off, could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardJune 11, 2021 at 4:04 am in reply to: Fullwidth Easy Slider Caption Style Framed BUT not with square corners #1305161Hi Dave,
Please try the following in Quick CSS under Enfold->General Styling:
.avia-fullwidth-slider .avia-caption-title, .avia-fullwidth-slider .avia-caption-content p { border-radius: 10px; }Best regards,
RikardJune 11, 2021 at 4:00 am in reply to: Shrinking header and changing header color not working #1305160Hi Tyler,
Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private so that we can have a closer look at your site.
Best regards,
RikardHi Franklin,
Great, I’m glad that you got it working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardJune 11, 2021 at 3:53 am in reply to: Product contact form retrieving the name of the product #1305158Hi Thomas,
There’s nothing like that in the theme by default unfortunately, and creating such functionality would be out of scope of theme support. Maybe you could try searching for a plugin or third party code?
Best regards,
RikardHi Gavin_K,
Thanks for the feedback and for sharing your resources. If you should need help with a demo import then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardJune 11, 2021 at 3:46 am in reply to: transparent header on mobile view using different header styles #1305156Hi John,
Please try the following in Quick CSS under Enfold->General Styling:
.home #header_meta { background-color: red; } #header_meta .phone-info a { color: white; }Best regards,
RikardJune 11, 2021 at 3:30 am in reply to: Best way to make CSS modification with Visual Studio code Enfold child? #1305155Hi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Angela,
Could you post a link to the problem page, so that we can have a closer look please? If partner is an ID, then please use a # instead of a period (.).
Best regards,
Rikard -
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