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Viewing 30 posts - 19,201 through 19,230 (of 91,855 total)
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  • in reply to: Demo import did not work #1305433

    Hi Gavin,

    Great, I’m glad that you found a solution, and thanks for the feedback.

    Best regards,
    Rikard

    in reply to: Element Visibility not working as expected #1305432

    Hi simplicityltd,

    Thanks for that. We have a solution for this, but I can’t implement it on your site since the Appearance->Editor functionality is disabled on your site. Please activate that, or post FTP login details in private.

    Best regards,
    Rikard

    Hi John,

    Please try this instead:

    .home #header_meta {
      background-color: red !important;
    }
    
    #header_meta .phone-info a {
      color: white !important;
    }

    Best regards,
    Rikard

    Hi Bertrand,

    I’m not really sure what you are asking for, what kind of solution do you want? If you are asking for the theme to be integrated with a third party code editor, then that would be out of scope of theme support unfortunately. If you want to use something which is not Quick CSS, then you can always use style.css in your child theme, using the Editor functionality in WordPress.

    Best regards,
    Rikard

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: link hover color not working #1305371

    Hey wordninj,

    It looks like your theme theme settings are being overridden by the default theme styling, but I’m not sure exactly why. I’ve added this to your Quick CSS box as a temporary solution:

    .main_color a:hover, .main_color h1 a:hover, .main_color h2 a:hover, .main_color h3 a:hover, .main_color h4 a:hover, .main_color h5 a:hover, .main_color h6 a:hover, .main_color .template-search a.news-content:hover, .main_color .wp-playlist-item .wp-playlist-caption:hover {
        color: #fb6971 !important;
    }

    I’ll check with the rest of the team to see if they can see what is going wrong.

    Best regards,
    Rikard

    in reply to: Menu anchor links stopped working #1305370

    Hey wordninj,

    Thanks for the login details. I checked the anchor links under Meet Mary, and the first two were working as they should. The CV link didn’t work though, and it was because you have a trailing / after the anchor. I removed that for you, and that link is now working as it should. If you should have any other links which are not working, then please check so that they don’t have the trailing / after the anchor.

    Best regards,
    Rikard

    in reply to: import demo fail #1305368

    Hi,

    Thanks for the update. Did you get the import working? If not, then please post admin WordPress login details in private so that we can have a closer look.

    Best regards,
    Rikard

    in reply to: WooCommerce checkout displaying wrong, not working #1305366

    Hi Nancy,

    Please post admin WordPress login details in private to the site which has problems, so that we can have a closer look at it. Did you try disabling plugins for example? If not, then can we temporarily try that out for testing purposes?

    Best regards,
    Rikard

    in reply to: BLOG AREA #1305364

    Hey saludesencial,

    Please try this CSS instead:

    .slide-entry .slide-meta {
      display: none; 
    }

    Best regards,
    Rikard

    in reply to: IMAGE BACKGROUNG of Product #1305361

    Hey saludesencial,

    There’s nothing like that in the theme by default unfortunately, and creating such functionality would be out of scope of theme support. Maybe you could try searching for a plugin, or third party code?

    Best regards,
    Rikard

    Hi,

    Thanks for the update. For future reference; please try to stick to one problem per thread, as they quickly tend to get complicated otherwise. Also please note that we are here to help you with problems with the theme, that is what the paid support is for. We are not here to customise the theme for you, although we try to help with that as much as possible. What you are looking to do with your layer slider, is a customisation.

    Styling your social icons; I still can’t see a custom class added to them, if you can’t add one, then we can’t target them with CSS.

    Copyright field with date; what you are looking to add is simply general code, it’s not platform or theme specific. If you can’t add it into the slider, then you would have to use another method, a code block element from the layout builder for example.

    If you need more help than we can provide here on the forum, then you might want to hire a freelancer to do it for you, or research how to do it online.

    Best regards,
    Rikard

    in reply to: New Share Links Options Error #1305356

    Hi,

    Could you copy the site to a staging area, so that we can do further tests there please? You could also try to completely delete the theme files, then upload a fresh copy of the theme. Please make sure that you have backups of the site before deleting anything.

    Best regards,
    Rikard

    in reply to: Unable to edit text in pages or products #1305355

    Hi,

    Thanks for the update. I tried creating a new page, and the same thing is happening there as well unfortunately. I’m seeing error messages coming from a WordPress file, please see private. Would you be able to reinstall WordPress to see if that helps? An alternative would be to create another dev/staging site, and see what happens on that site.

    Best regards,
    Rikard

    in reply to: Animated Numbers not working #1305354

    Hi,

    Thanks for that. I’m still seeing an error message on the test page, please see private. Do you know what is adding that file? If so then please try to disable it, to see if the helps.

    Best regards,
    Rikard

    in reply to: mega menu #1305353

    Hey IDV,

    Thanks for the login token. I checked the product mega menu, but the headings there look uniform to me. Could you post a screenshot highlighting the problem please?

    Best regards,
    Rikard

    Hey arapps,

    Could you post details in private to where we can see and reproduce this problem please?

    Best regards,
    Rikard

    in reply to: Footer is too big #1305351

    Hi,

    Thanks for the update. So the problem is that the footer is still visible on all pages except the front page? I checked the contact page, but I can’t see footer on that page. How can we reproduce the problem you are seeing on your end?

    Best regards,
    Rikard

    in reply to: Change / Increase size of gallery images on mobile #1305350

    Hi,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    #top #wrap_all .avia-gallery .avia-gallery-thumb a {
        width: 100%;
    }
    }

    Best regards,
    Rikard

    in reply to: Custom Element Templates in the Magic Wand Tool #1305347

    Hey ArdH,

    Your custom elements won’t appear in the Magic Wand tool, so what you are seeing is correct. We might implement what you are looking for in a future release of the theme.

    Best regards,
    Rikard

    in reply to: Quick CSS to Disable Animation on Icon Grid Element? #1305345

    Hey qlopcar,

    Could you post a link to the page in question please?

    Best regards,
    Rikard

    in reply to: New admin view #1305343

    Hi,

    I’m glad that we could help you out, please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    Hi Namgyal,

    Thanks for the screenshot. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Category image wrong in safari #1305338

    Hi Jonas,

    I don’t have an ipad to test with unfortunately, could you post a screenshot highlighting the problem please? Also please try loading the site in a private browser window on your actual device, to see if that helps.

    Best regards,
    Rikard

    Hey ADE,

    Could you try migrating the site using a migration plugin instead, to see if that works better please?

    Best regards,
    Rikard

    in reply to: Hamburger menu #1305335

    Hey Henk,

    Please try this CSS instead:

    @media only screen and (max-width: 1024px) {
      nav.main_menu {
        display: block !important;
      }
      #avia-menu .menu-item {
        display: none;
      }
      .av-burger-menu-main.menu-item-avia-special {
        display: block;
      }
    }
    

    Best regards,
    Rikard

    Hi,

    Thanks for the update. We’ll keep this thread open for you, if you should have any further problem on the topic.

    Best regards,
    Rikard

    in reply to: problem with .doc download #1305333

    Hey rosanna1967,

    Could you post a link to where we can see the problem you are having please?

    Best regards,
    Rikard

    in reply to: Unable to set mailto link in the text field #1305331

    Hi,

    Thanks for that, please try using the code in private instead.

    Best regards,
    Rikard

    • This reply was modified 3 years, 10 months ago by Rikard.
    in reply to: Changing privacy banner leads to script error #1305330

    Hi,

    Thanks for the update. Could you post the password as well please? The one you posted earlier in private does not work with the new user name.

    Best regards,
    Rikard

Viewing 30 posts - 19,201 through 19,230 (of 91,855 total)