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Hey Andrii,
We are aware of the problem, and we have a fix for it. Please include admin WordPress and FTP login details in private, so that we can add the fix for you.
Best regards,
RikardHi Tino,
I’m not sure I understand what you are referring to, could you post a link to where we can see the problem you are having please?
Best regards,
RikardJune 25, 2021 at 4:53 am in reply to: Pagination on Product Grid and Magnifying glass not working #1307373Hi,
Thanks for the update. I checked the product in private, and something is happening when hovering over the product image, it seems to zoom in a little bit. The container for the image is just below 400 pixels wide, so having images which are just above that might not be enough. Could you try testing with a larger image to see if that makes any difference please?
Best regards,
RikardHi Kenneth,
Thanks for the update, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Chriss,
I can’t load your screenshot, but if you are looking for product tabs, then there’s an element for that in the Layout Builder. Please try checking the Product Info Tab element in the Plugin Additions tab.
Best regards,
RikardJune 25, 2021 at 4:32 am in reply to: Woocommerce single product shortcode empty space continued #1307369Hi,
Thanks for the update. The page looks a lot better on my end now, so everything is working as it should then?
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Sergio,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. Also include the information which you posted in this thread.
Best regards,
RikardHi nancy2434,
Thanks for the update. Please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .responsive .logo img { max-width: 55%; } }Best regards,
RikardJune 25, 2021 at 4:10 am in reply to: Bugreport: Responsive settings on video element not working #1307364Hi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardHi,
The rotator colour is correct on my end now, it’s displaying #ddd. Please try loading the site in an incognito or private browser window if you can’t see the changes.
Best regards,
RikardHi Farzan,
Simply open each tab as if you were to change the content, then click the Text tab in the editor. You will see the code I’m referring to in there.
Best regards,
RikardHi,
Thanks for the update. I adjusted your layout a bit, and gave the image container an ID to be able to target it using CSS. I added this to Quick CSS after that:
#about-us-image { position: absolute; max-width: 50%; top: 200px; z-index: 1; }It doesn’t look like your screenshot, but that is mostly because the first image is much smaller. Maybe you would want to combine the two images in Photoshop instead? It might be easier than trying to position them with code. If you want to try the code out, then you can adjust the values to your liking.
Best regards,
RikardJune 24, 2021 at 12:36 pm in reply to: Problem with Thrive Architect pages (text below the page) #1307300Hi Carole,
Thanks for the update and feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey carmen,
Thanks for using Enfold :-)
I’m not sure I understand your question though, are you asking for unlimited use of the theme? If so, then there is no such thing unfortunately. One license is only valid for a single site.
If you need to register a license, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi,
Thanks for the update, I’m glad that you found the cause of this problem. I don’t really have any recommendations for accessibility plugins unfortunately, but I’m guessing that the functionality to prevent links from being opened in a new tab is optional in the plugin? You might want to contact the plugin authors if it’s not possible through the plugin options.
Best regards,
RikardHi,
Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that you got it working again. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey laptophobo,
Please try this in your functions.php file:
function custom_viewport_scale(){ ?> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=6"> <?php } add_action('wp_head', 'custom_viewport_scale');Best regards,
RikardJune 24, 2021 at 5:55 am in reply to: Header Invisible Until User Scrolls Not Working + Content Not Showing #1307245Hi,
Great, I’m glad that you solved your problems, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
It looks like you have the SG Optimiser plugin running on your site? If that is the case, then please try disabling file compression under Enfold->Performance. If that doesn’t help, then please include admin WordPress login details in private, so that we can have a closer look.
Best regards,
RikardHey colorcreme,
Thanks for the login details, and sorry for the problem. Could you try installing this plugin, to see if that helps please? https://envato.com/market-plugin/
Best regards,
RikardJune 24, 2021 at 5:19 am in reply to: Can't import demo, and don't know how to 'manually do it' #1307242Hi,
Thanks for that. I’m seeing a 500 internal server error on the admin-ajax.php WordPress file when trying to import a demo. Could you try enabling the PHP ZipArchive Extension to see if that helps please? If you don’t know how to do it, then please try reaching out to your hosting provider to check if they can do it for you.
Best regards,
RikardHey MikeTandySwag,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { #top #wrap_all .all_colors h1 { font-size: 50px; } }Best regards,
RikardHey MikeTandySwag,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJune 24, 2021 at 5:09 am in reply to: Alternate menu not displaying correct menu (Burger menu) #1307239Hi,
Thanks for the update. I tried logging in to your site, but the details don’t seem to be working anymore:
Error
Incorrect username or passwordEither no user with the given username could be found, or the password you gave was wrong. Please check the username and try again.
Please check and verify the login details.
Best regards,
Rikard -
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