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Hi Tenzin,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for the update. I deactivated all plugins, but I’m still seeing the same behaviour. I tried reproducing it on a test site as well, but it’s working as it should there: http://wpexpert.se/enfold/ajax-search-test/. I’m running out of ideas as to why this problem is happening unfortunately, could you try reaching out to your hosting provider to see if they can see why the server is responding with a 500 internal server error please?
I’ll ask the rest of the team to have a look as well.
Best regards,
RikardHi Keegan,
I can’t see any ads on my end, is there a sure way of reproducing the results you are seeing on your end?
Best regards,
RikardHi,
Thanks for the update. We’ll keep this thread open for you.
Best regards,
RikardHey KK,
According to this test, your site is performing quite good: https://gtmetrix.com/reports/specialmoderndesign.com/snizRZEK/. The server response time is pretty high though, could you try reaching out to your hosting provider to see if they can do anything about that please?
About images, you should try to keep heavy images to a minimum. Though that might be difficult sometimes, if you are showcasing your work.
Best regards,
RikardJuly 6, 2021 at 12:04 pm in reply to: tabbed section missing option to display arrows for out of screen behaviour #1308922Hi John,
Thanks for the login token. First off, could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please point out where we can see the problem on your actual site.
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Sunnydog,
Please try the following in Quick CSS under Enfold->General Styling:
.toggle_icon .vert_icon, .toggle_icon .hor_icon { border-color: red; }Best regards,
RikardHey nfgraphicdesign,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Owusu,
You can download a child theme here: https://kriesi.at/documentation/enfold/install-enfold-theme/#why-child-theme
Please add this to the copyright field, in order to remove the backlink:
[nolink]Best regards,
RikardHi Jens,
Thanks for letting us know. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey APeschke,
Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Moescube,
Thanks for the login token. I’m not sure how to add a product to cart though? The only payment option seems to be Paypal?
Best regards,
RikardHi,
Thanks for the update. Do you mean that parts of the letters are cut off? If so then you can try to adjust the line height for each heading under Enfold->Advanced Styling. You can adjust it with CSS as well, for example:
h3.av-special-heading-tag { line-height: 24px; }Best regards,
RikardHi,
Great, I’m glad that you got it working again. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardJuly 6, 2021 at 6:45 am in reply to: Page scrolls to Google Maps automatically when Text-marker is shown #1308871Hi Peter,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardHi,
Thanks for that. I removed this CSS from your Quick CSS, and that worked:
.avia-builder-el-3{ display:none!important; }The class you are using there is a general class which will be applied to every third layout builder element on any page. If you need it for another element, then please try to explain your intentions, so that we can give you more specific CSS to use.
Best regards,
RikardHey studiodimedia,
I’m seeing error messages coming from Autoptimize on the page you linked to, what happens if you disable that plugin?
Best regards,
RikardHi,
Thanks for the update. If your site is in maintenance mode, then please provide us with login details in private. It’s much easier for us to help you out, if we can see the elements on your actual site.
Best regards,
RikardHi,
Thanks for the update. We can’t tell you how third party scans work unfortunately, but there’s no malicious code in the theme, unless your site has been hacked. If you need further help, then please give us an example of that is being flagged.
Best regards,
RikardHi Michael,
The script only runs on load as far as I know, so it won’t apply if the window size is above 480 pixels. If you want to avoid that behaviour, then the CSS solution is likely the way to go. If you need further help with then, please try to explain exactly what is not working with your CSS.
Best regards,
RikardHi,
Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:
#top ul.sub-menu { width: 75px !important; left: 15px; }You can upload screenshots to a service like Google Drive, Dropbox, Imgur, or similar service, then link to them here.
Best regards,
RikardHi,
Thanks for the update. Could you try to use a PHP version which is lower than the one you are currently using? You could try 7.4 for example. If that doesn’t help, then please share FTP login details with us in private as well.
Best regards,
RikardHey Mariie,
The login details you posted are not working, please check and verify. Also, could you try to explain the problems you are having a bit further?
Best regards,
RikardHey Patrick,
Could you post a link to where we can see the results you are getting please?
Best regards,
RikardHey Tobias777G,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { h1, h2, h3, h4, h5, h6 { word-break: break-all; } }Image on the front page; you have added the image inside of an h2 tag, please try adding the image before the headline.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard -
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