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July 11, 2021 at 6:53 am in reply to: Slow site, host advised it was the theme #1309543

Rikard
Keymaster

Hey sensiblekaren,

I’m seeing an A grad for your site, please see private.

Best regards,
Rikard

July 11, 2021 at 6:51 am in reply to: Gap under header when loading #1309542

Rikard
Keymaster

Hi,

Thanks for that. I can’t access the login page though, it seems to be blocked:

Erro 403

Acesso negado

Why can’t you update to the latest version? Did you add a token to the backend of the theme? https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

July 11, 2021 at 6:48 am in reply to: PLEASE HELP! Images are no longer responsive #1309541

Rikard
Keymaster

Hey samanthashea,

Thanks for the screenshot and login token, on which post can we see this problem?

Best regards,
Rikard

July 11, 2021 at 6:41 am in reply to: Problem with Heading Style Elegant #1309540

Rikard
Keymaster

Hi,

Thanks for that. I set the line height to 1.2 em under Enfold->Advanced Styling, and it’s working as it should. Please review your site.

Best regards,
Rikard

July 11, 2021 at 6:36 am in reply to: textcolor active menu (primary and secondary) #1309539

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 11, 2021 at 6:35 am in reply to: Align floating widget to footer column #1309538

Rikard
Keymaster

Hi,

Great, I’m glad that you came up with a better solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 11, 2021 at 6:31 am in reply to: Full width gallery on full width background #1309537

Rikard
Keymaster

Hi Massimo,

I’m not sure I understand your intentions, could you post a link to where we can see the results you are getting please? If you have a screenshot highlighting the results you are looking for, then please share that with us as well.

Best regards,
Rikard

July 11, 2021 at 6:28 am in reply to: "Shop" title not in the same position #1309536

Rikard
Keymaster

Hi,

The site you linked to in this thread is still giving me an error, and I’m not sure where to find the problem you are having on the site in private?

Best regards,
Rikard

July 11, 2021 at 6:23 am in reply to: Zoom Icon on Single Product Page #1309535
Rikard
Keymaster
Hey Heimkinopartner,

Please try the following in Quick CSS under Enfold->General Styling:
```
.single-product .single-product-main-image .avia-wc-30-product-gallery-lightbox {
    top: 60px;
    left: 10px;
}

.single-product-main-image .onsale {
    top: 5px;
    right: auto;
    left: 330px;
}
```
Best regards,
Rikard
July 11, 2021 at 6:18 am in reply to: Theme problems #1309534

Rikard
Keymaster

Hey JohnThursday,

Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t help, then please post admin WordPress and FTP login details in private, so that we can have a closer look.

Best regards,
Rikard

July 11, 2021 at 5:36 am in reply to: Sidebar not showing up on Portfolio page #1309532

Rikard
Keymaster

Hey KK,

Thanks for the login details. The sidebar is not displaying since you are only using full width elements on the page. Try adding a 1/1 element at the bottom, and the sidebar should appear next to that.

Best regards,
Rikard

July 11, 2021 at 5:32 am in reply to: close gap between two elements #1309531

Rikard
Keymaster

Hi,

Thanks for the update. It’s probably better if you assign a class to the element which you had problems with first then, after that we can give you more specific CSS to use.

Best regards,
Rikard

July 11, 2021 at 5:27 am in reply to: Logo left, 3x widget right, menu below (left) #1309528
Rikard
Keymaster
Hi,

Please try this in Quick CSS:
```
#text-14 {
    position: absolute;
    right: 20px;
}
```
Best regards,
Rikard
July 11, 2021 at 5:24 am in reply to: Theme error #1309524

Rikard
Keymaster

Hi,

Thanks for the update. Copy the entire content of the file from the parent, into the child. If you don’t need the file in question, then you can simply remove it.

Best regards,
Rikard

July 11, 2021 at 4:46 am in reply to: Layer Slider Warning and admins unable to login to website #1309519

Rikard
Keymaster

Hi Andy,

Thanks for that. The FTP login details are working, but we would prefer to have WordPress login details as well, so that we can check that everything is working as it should. Could you post admin WordPress login details in private as well please?

Best regards,
Rikard

July 10, 2021 at 12:21 pm in reply to: Product Grid – Hand Picked Products #1309489

Rikard
Keymaster

Hi Jason,

There’s nothing like that in the theme unfortunately, and creating such functionality would be out of scope of theme support. I’m not sure exactly how that plugin works though, doesn’t it give you the option to use shortcodes? If so then you should be able to use it with the Layout Builder.

Best regards,
Rikard

July 10, 2021 at 6:36 am in reply to: line between Main Menu and Secondary Menu in Transparent mode #1309480

Rikard
Keymaster

Hi Nancy,

I can’t see that on my end, did you manage to remove it yourself? If not, then please post a screenshot of what you would like to remove.

Best regards,
Rikard

July 10, 2021 at 6:29 am in reply to: Shortcode Plugin Table Will Not Show Up On The Frontend With Gutenberg #1309479

Rikard
Keymaster

Hey samanthashea,

Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

July 10, 2021 at 6:26 am in reply to: Mobile Menu not working #1309478

Rikard
Keymaster

Hi,

Thanks for the update. I can’t reproduce the problem on a test site using the version you are running, and we’ve had no other reports of this being a problem from other users on the same version either. That means it’s likely a local problem on your site. Since we can’t access your site, then it will be difficult to help you out.

Best regards,
Rikard

July 10, 2021 at 6:20 am in reply to: Blog author link takes one to the home page #1309477

Rikard
Keymaster

Hi Jason,

We can’t debug problems caused by third party plugins unfortunately, could you try reaching out to Yoast support to see if they can help you out further maybe?

Best regards,
Rikard

July 10, 2021 at 6:15 am in reply to: Using a different logo for mobile view (redux) #1309476
Rikard
Keymaster
Hi,

Please try this CSS:
```
@media only screen and (max-width: 480px) {
.responsive .logo img {
    opacity: 0;
}
.responsive .logo a {
    background-image: url(https://www.smartmoneyinternational.com/wp-content/uploads/2019/07/sm-logo-black.png);
    background-position: center;
    background-repeat: no-repeat;
    background-size: contain;
}
}
```
Best regards,
Rikard
July 10, 2021 at 6:06 am in reply to: Problems with Contact Form #1309475

Rikard
Keymaster

Hi Chris,

Thanks for the update. We’ll keep this thread open for you.

Best regards,
Rikard

July 10, 2021 at 6:05 am in reply to: Enfold will not update #1309474

Rikard
Keymaster

Hi,

Thanks for that. I’m seeing jQuery errors on that page, could you try disabling all other plugins to see if that help please? If not, then please try reaching out to the plugin authors, to see if they can see what is going wrong.

Best regards,
Rikard

July 10, 2021 at 5:58 am in reply to: Home Page Translation #1309473

Rikard
Keymaster

Hey mgould,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 10, 2021 at 5:57 am in reply to: Single post layout broken #1309472

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure I understand what you are saying, when you switch back to what? If you are referring to when you activate your child theme, then that means that the problem is coming from your child.

Best regards,
Rikard

July 10, 2021 at 5:53 am in reply to: Full-width text scroller below logo and menu #1309471
Rikard
Keymaster
Hi,

1. Please try this instead:
```
.template-shop.content {
    padding-top: 70px;
}

.single-product #main, .page-template-default #main, .woocommerce-cart #main {
    padding-top: 215px !important;
}
```
2. And this instead of the previous code as well:
```
@media only screen and (max-width: 767px) {
#main .container_wrap {
    background-color: #fff;
}
#footer {
    background-color: #fceeea;
}
}
```
Best regards,
Rikard
July 10, 2021 at 5:37 am in reply to: Color Section – Cannot Edit or Save Background Image #1309470

Rikard
Keymaster

Hi,

Great, I’m glad to hear that everything is working as it should now, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 10, 2021 at 5:35 am in reply to: sub menu is cut off on screen edge #1309469
Rikard
Keymaster
Hi Stewart,

Please try the following in Quick CSS under Enfold->General Styling:
```
#menu-item-92 ul.sub-menu {
  left: -100px;
}
```
Best regards,
Rikard
July 10, 2021 at 5:32 am in reply to: Centre / align Masonry on page #1309468

Rikard
Keymaster

Hi Henning,

I’m not sure I understand the problem, since it looks good on my end on both mobile and desktop. Did you manage to find a solution maybe? If not, then please try to explain the problem a bit further, and let us know how to reproduce it.

Best regards,
Rikard

July 10, 2021 at 5:29 am in reply to: How to create a Archive Side bar on my blog site? #1309467

Rikard
Keymaster

Hi Angela,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 18,601 through 18,630 (of 91,855 total)

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