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Viewing 30 posts - 18,571 through 18,600 (of 91,855 total)
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  • in reply to: Image on homepage not loading properly #1309687

    Hi,

    Thanks for the update. Our company site has very good dedicated hosting, so it’s not really a fair comparison to compare your own site with ours. You mentioned that you host your site with one.com, and my own experience with them is not very good when considering load speeds unfortunately. If you look at the test in private for example, then you will see that the server takes almost 1 second to even respond, which is way to much. You can bring that up with your hosting provider, but I’m not sure they can give or guarantee you much better results. If you want my advice for a simply way to speed up your site, then it would be to get a better hosting provider. If that’s not an option for you, then there are a lot of suggestions how to speed up your site in the test in private.

    Best regards,
    Rikard

    in reply to: Fatal error #1309686

    Hi,

    Great, I’m glad that you got things working as they should, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: How to reset a color scheme without…… #1309676

    Hi Lena,

    There no functionality for that in the theme unfortunately, you would have to set your new colours manually.

    Best regards,
    Rikard

    in reply to: Logo Area Custom Background on Mobile #1309675

    Hey thomasgafo,

    Thanks for the screenshots. Could you post a link to where we can see the actual elements as well please? I checked the URL in private, but it looks like you site is in maintenance mode. If that is the case, then please include admin WordPress login details in private as well.

    Please note that using text in background images is not recommended. It would be better if you added the text in a widget area in the header: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    Best regards,
    Rikard

    in reply to: Sidebar content inappropriate #1309666

    Hi,

    Thanks for the update, I’m glad that you found that out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    • This reply was modified 3 years, 9 months ago by Rikard.
    in reply to: Single post layout broken #1309665

    Hi,

    Thanks for the update. Are we allowed to temporarily disable plugins for debugging purposes? I can’t reproduce this problem on a test installation, and we’ve had no other users reporting the same thing using the version you are running. It’s very likely that this problem is caused by something local on your site.

    Best regards,
    Rikard

    in reply to: Using a different logo for mobile view (redux) #1309663

    Hi,

    Thanks for the update. I can see the the white logo disappearing on my end under 767 pixels. If you are not seeing that, then please try loading the page in an incognito or private browser window.

    If you need further help with this, then please include admin WordPress login details in private, and let us know which logo you want to display on the mobile home page.

    Best regards,
    Rikard

    in reply to: Full-width text scroller below logo and menu #1309659

    Hi,

    Thanks for the update.

    1. I’m not sure I can see any overlapping on the page in private, and I can’t see that happening in any of your screenshots either?

    2. Please try this CSS as well:

    @media only screen and (max-width: 767px) {
    #footer .av_one_fourth {
        margin-left: 0 !important;
        width: 100% !important;
    }
    }

    Best regards,
    Rikard

    • This reply was modified 3 years, 9 months ago by Rikard.
    in reply to: Product Grid – Hand Picked Products #1309657

    Hi,

    Thanks for the update. I’m familiar with WooCommerce yes, but I’m not familiar with the Hand-Picked Products Block you are referring to. In any case, the theme doesn’t have functionality like that.

    Best regards,
    Rikard

    in reply to: Full width gallery on full width background #1309654

    Hi,

    Thanks for the screenshot. Could you post a link to where we can see the actual elements on your site as well please? If your site is under construction, then please post temporary login details in private, so that we can access the site.

    Best regards,
    Rikard

    Hi Grant,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: textcolor active menu (primary and secondary) #1309649

    Hi,

    Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Transparent Header Logo Changes in Mobile #1309637

    Hey threemarketinginc,

    Please try this in Quick CSS:

    @media only screen and (max-width: 767px) {
    .home span.logo img {
        opacity: 0;
    }
    
    .home span.logo a {
        background-image: url('white logo URL goes here');
        background-repeat: no-repeat;
        background-size: contain;
    }
    }

    Remember to add the URL of your white logo in the code.

    Best regards,
    Rikard

    • This reply was modified 3 years, 9 months ago by Rikard.
    in reply to: Woocommerce change position "in stock" #1309636

    Hi,

    Thanks for the update. Please try this CSS instead:

    .single-product p.in-stock:nth-of-type(2) {
      display: none;
    }

    Best regards,
    Rikard

    in reply to: gallery breaking points #1309572

    Hi,

    Thanks for the clarification. The settings you have selected will sort the images automatically based on a script. If you want different settings for other screen sizes, the you can add a copy of the current element, then select to use a grid in the Styling tab instead. We can help with hiding/showing the correct element for your selected screen size once you have added the copy.

    Best regards,
    Rikard

    in reply to: alternative logo size #1309570

    Hey june,

    Please try the following in Quick CSS under Enfold->General Styling:

    .page-id-5128 .av-logo-container {
        height: 150px;
        line-height: 150px;
    }

    Best regards,
    Rikard

    in reply to: Product Grid – Hand Picked Products #1309569

    Hi,

    Thanks for the update. I’m not sure if they can to be honest with you, so the only option you get from the plugin is an additional Gutenberg block then?

    Best regards,
    Rikard

    in reply to: Using a different logo for mobile view (redux) #1309561

    Hi,

    Thanks for helping out @guenni007 :-)

    Best regards,
    Rikard

    in reply to: Blog author link takes one to the home page #1309556

    Hi Jason,

    Thanks for the update. It would be great if you could share your solution here, once you have one.

    Best regards,
    Rikard

    in reply to: Can't upload theme to server #1309555

    Hey pjcentury,

    Please send us a temporary WordPress admin login and login URL, and FTP login details, so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Cannot Import Church Demo #1309554

    Hey drgentleman,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Enfold Shop Banner WooCoomerce #1309553

    Hi,

    Please try this CSS as well:

    @media only screen and (max-width: 767px) {
    #av_product_description .active-parallax {
        height: 465px !important;
        max-height: 465px !important;
    }
    }

    Best regards,
    Rikard

    in reply to: Sidebar content inappropriate #1309552

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: ENFOLD RECAPTCHA IS NOT WORKING #1309551

    Hey cittatelecom,

    Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try to explain the problem you are having a bit further, and post admin WordPress login details in private.

    Best regards,
    Rikard

    in reply to: Contact form Submit button with reCaptcha v3 #1309550

    Hi Alexander,

    Please try the following in Quick CSS under Enfold->General Styling:

    input.av-recaptcha-submit {
        border-radius: 30px;
        background: white;
        color: blue;
        font-size: 18px;
        border: 2px solid #ddd;
        width: 220px;
    }
    
    input.av-recaptcha-submit:hover {
        background: pink;
        color: white;
    }

    Best regards,
    Rikard

    in reply to: Testimonial Slider Adding Rogue Links To Footer #1309549

    Hi Brent,

    Thanks for that. I can’t find where those links are coming from unfortunately. To be able to help you further, we need to look at the content in your child theme. The Appearance->Editor functionality is turned off on your installation though. Could you enable that, or share FTP login details with us as well please?

    Best regards,
    Rikard

    Hi dcarlson,

    Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    in reply to: I want to contact the management of Kriesi #1309546

    Spam, closing.

    in reply to: A Design like that #1309545

    Hi John,

    Please open a new thread and post a link to your actual site. Also please share a screenshot with us, detailing your intentions.

    Best regards,
    Rikard

    in reply to: Media library // Caption details #1309544

    Hi Andreas,

    Can you post a link to where we can see the element in question please?

    Best regards,
    Rikard

Viewing 30 posts - 18,571 through 18,600 (of 91,855 total)