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Hi,
Thanks for the update. We released a new version (4.8.5) of the theme yesterday, and this problem is fixed in that. Please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
Best regards,
RikardJuly 27, 2021 at 7:10 am in reply to: MemberPress membership pages have "fatal error" occurring under Enfold Theme. #1312598Hi,
Thanks for that. I see that you are running an old version of PHP on the server, would be able to update that to 7.4 or higher? Also please try updating the theme to the latest version (4.8.5): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
Best regards,
RikardHey Pandora,
Thanks for the login details. Your settings look correct on my end, and it’s working as it should when logged in, but not when logged out. That suggests that the cause of this might be caching, could you try disabling your caching plugin, to see what happens then please?
Best regards,
RikardHi nancy2434,
Please try this in your functions.php file to enable the old widget layout:
/** * With WP 5.8 block editor was introduced to widget page. This is currently not supported by Enfold. * Based on https://wordpress.org/plugins/classic-widgets/ we disable this feature. * * If you want to use the new widget page and use a child theme add in functions.php of the child theme: * * $avia_config['use_block_widget_page'] = true; * * @since 4.8.4.1 */ if( ! isset( $avia_config['use_block_widget_page'] ) || $avia_config['use_block_widget_page'] !== true ) { // Disables the block editor from managing widgets in the Gutenberg plugin. add_filter( 'gutenberg_use_widgets_block_editor', '__return_false' ); // Disables the block editor from managing widgets. add_filter( 'use_widgets_block_editor', '__return_false' ); }Or you can try running this plugin: https://wordpress.org/plugins/classic-widgets/
Best regards,
RikardHi rvga,
Great, I’m glad to hear that it’s working again. We’re sorry for the problem with the previous version.
Best regards,
RikardJuly 27, 2021 at 6:55 am in reply to: Numbers with effect text: not possible to fill my own text #1312593Hey JoStudioDeRijp,
Sorry for the problem. Could you try updating the theme to the latest version (4.8.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Andreas,
We would have to inspect the element in question to be able to give you accurate CSS. It looks like your front page is password protected, please post the password in private.
Best regards,
RikardHey paaploo,
It’s difficult for us to know if there are going to be any problems or not, though it’s likely that you won’t have any problems. Is there a way which you could try out the new settings in advance maybe? If so, then I would recommend that you do that.
Best regards,
RikardHey MarioAli,
Thanks for the login details, and sorry for the problem. I see that you are currently running 4.8.3, is this problem still happening? We released a new version (4.8.5) of the theme yesterday, if you want to try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey aph80,
Sorry for the problem. We released a new version (4.8.5) of the theme yesterday, could you try updating to that please? If that doesn’t help, then please include admin WordPress and FTP login details in private so that we can have a closer look. Also please verify that you have backups of the site.
Best regards,
RikardHey vikdeni,
Sorry for the problem. I see that you are running version 4.8.2 of the theme, I’m guessing you that you managed to restore a backup? Which version did you update to when this happened, and which version of PHP are you running on the server?
Best regards,
RikardJuly 27, 2021 at 6:06 am in reply to: Enfold update – Testimonial slider background color not correct #1312585Hi,
Thanks for the update, and sorry for the problem. I see the problem on your site, but I can’t reproduce it on a test installation running the same version as you are, so I’m not really sure what is causing it unfortunately. I’ve asked the rest of the team for help with this though. If you would like some custom CSS to rectify this while we are investigating the problem, then please let us know.
Best regards,
RikardJuly 27, 2021 at 5:39 am in reply to: Change Follow-Link into No-Follow-Link on the Partner Logo elements #1312583Hi,
I checked the markup of the content bird image, and the overlay is set to not display there. I’m not 100% sure why that is though. If you need further help with that, then please post admin WordPress login details in private.
Best regards,
RikardJuly 27, 2021 at 5:36 am in reply to: Enfold removed content on public frontpage (still they show in admin?) #1312582Hey pikkuapuri,
Sorry for the problem. We released a new version (4.8.5) of the theme yesterday where this problem should be fixed, could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Williamkomodo,
You can delete it, but if you want to comment it out, it should look like this when you are done:
//'std' => __( 'Click to add your own text here', 'avia_framework' ),We released a new version (4.8.5) of the theme yesterday, where this problem is fixed though. If you are still having problems, then please update to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardJuly 27, 2021 at 5:31 am in reply to: Version 4.8.4 – Breaks edit in header & catalogue element items #1312580Hi Autopilot,
That is correct. When the theme is updated, all files are simply replaced by the new ones, and no old files should be left in their place. We have released the new version (4.8.5) with bug fixes now, could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardJuly 27, 2021 at 5:30 am in reply to: Version 4.8.4 – Breaks edit in header & catalogue element items #1312579Hi asteratos,
Thanks for the update. We released a new version (4.8.5) of the theme yesterday, could you please try updating to that first of all?
Best regards,
RikardJuly 27, 2021 at 5:26 am in reply to: Multiple issues. Possibly after latest enfold update. Seeking help. #1312578Hi,
Thanks for the update, and sorry for the late reply. It seems to be working as it should on my end, please see screenshot in private. If you are not seeing those results on your end, then please try loading the page in an incognito or private browser window.
Best regards,
RikardJuly 27, 2021 at 5:21 am in reply to: Issue with Icon Box on Home Page not Showing Text suddenly #1312573Hi William,
Sorry for the problem, and for the late reply. We released a new version of the theme (4.8.5) yesterday, and this problem is fixed in that version. Could you try updating please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi David,
Thanks for the update. We released a bug fix version (4.8.5) yesterday, could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please make sure to toggle a setting in the theme options, and save. It should hopefully start working after that.
Best regards,
RikardHi,
Thanks for the update, and sorry for the late reply. We released a bug fix version (4.8.5) yesterday, could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Thanks for the update, and sorry for the late reply. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Sorry for the problem, and for the late reply. We released a bug fix version yesterday (4.8.5), could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
If you are running WordPress 5.8 then the widget layout has changed in that version. If you want to switch to the previous layout, then please try this in your functions.php file:
/** * With WP 5.8 block editor was introduced to widget page. This is currently not supported by Enfold. * Based on https://wordpress.org/plugins/classic-widgets/ we disable this feature. * * If you want to use the new widget page and use a child theme add in functions.php of the child theme: * * $avia_config['use_block_widget_page'] = true; * * @since 4.8.4.1 */ if( ! isset( $avia_config['use_block_widget_page'] ) || $avia_config['use_block_widget_page'] !== true ) { // Disables the block editor from managing widgets in the Gutenberg plugin. add_filter( 'gutenberg_use_widgets_block_editor', '__return_false' ); // Disables the block editor from managing widgets. add_filter( 'use_widgets_block_editor', '__return_false' ); }Or install the Classic Widgets plugin: https://wordpress.org/plugins/classic-widgets/
Best regards,
RikardHi Galina,
Sorry for the late reply. We released a bug fix version yesterday (4.8.5), could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
Best regards,
RikardHi,
Sorry for the late reply. We released a bug fix version (4.8.5) yesterday, could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
Best regards,
RikardHey Thomas,
Sorry for the problem. This should be fixed in version 4.8.5 which is now available, could you try updating to that please?
Best regards,
RikardHi Linn,
The purchase code can be found in your Themeforest account, or the receipt which was issued by Envato/Themeforest when the license was purchased. I’m guessing that you don’t have access to either of those, so maybe you could try reaching out to the person who made the purchase? If you can’t get the details you need, then you might need to buy your own license.
Best regards,
RikardJuly 26, 2021 at 11:57 am in reply to: Issue with Icon Box and Counting Numbers. Default Text Showing Only #1312396Hi Allen,
It looks to be fixed on your site already? If you need further help with this, then please check the login details you posted, they are not working.
Best regards,
RikardHey angulusioan,
Sorry for the problem. Please post admin WordPress and FTP login details in private, so that we can have a closer look.
Best regards,
Rikard -
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