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Hi trexperts,
Thanks for the update. I’m not sure exactly which PHP versions you have been running, but 7.4 is the minimum recommended version for running WordPress on. I see sites which run fine on earlier versions almost daily though, so I’m not sure if the theme is responsible for your problems.
Best regards,
RikardHi heiratenmitstil,
Thanks for the feedback. If you need further help with your site, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHey arcadiamediaspace,
I’m not sure I understand your intentions, do you want to display the menu over the slider? If so, do you want to make this change on all your pages, or only some?
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold->General Styling:
p.mailchimp-newsletter label.woocommerce-form__label { display: inline; }Best regards,
RikardHi,
Could you try updating the theme to the latest version (4.8.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardJuly 28, 2021 at 5:25 am in reply to: Updated to Google Analytics 4 and broke the connection. #1312906Hi,
Thanks for that. Your site is loading normally today, it might just have been something temporary. I can see that your analytics code is added to the source code, what problems are you seeing in your account?
Best regards,
RikardHey Marisvolta,
I can’t see any problems on my end, could you try loading the site in an incognito or private browser window please? If that doesn’t help, then please let us know how to reproduce the problem.
Best regards,
RikardHi Ariane,
Sorry for the problem. This is fixed in the latest version (4.8.5) of the theme, please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Thanks for the update. You can’t delete replies, you can only edit them. Do you need any further help with this?
Best regards,
RikardHi,
Sorry for the problem. This problem is fixed in the latest version (4.8.5) of the theme, please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Nic,
You need to register your theme, and generate a token for the theme back end. Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey pkruse12,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Great, I’m glad that you found it, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardJuly 28, 2021 at 5:05 am in reply to: token inquiry – problems with the theme | how to install the token new? #1312897Hi Nic,
I’m not sure I understand the problem you are having, did you lose CSS from Quick CSS? If so, then under which circumstances? Please try to explain the problem a bit further, and give us access to your site in private. We can’t search for thread IDs, so I can’t check the thread you are referring to.
Best regards,
RikardHi Annelies,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
You can use this shortcode in order to copy the whole page you linked to, so that you can check the settings: https://pastebin.com/JZd34uB0
Best regards,
RikardJuly 28, 2021 at 4:52 am in reply to: Can not over-ride Special Headings with [developer setting] [custom css class] #1312893Hi Hans,
I’m getting a 404 error on the page you linked, please check. Also, which class are you trying to use in case 3? You will likely need to target the element in the following way:
.your-custom-class h1 { styling goes here }Best regards,
RikardHi Jorge,
Thanks for the screenshot. Could you post a link to an example page, so that we can have a closer look please?
Best regards,
RikardHey zerodotnine,
Could you post a link to where we can see the element in question please?
Best regards,
RikardHi 24pfilms,
Thanks for the login details. You are still running an old version of the theme, so it needs to be updated. I’m not sure why your token is not fetching the update, but you can try to install this plugin to see if that helps: https://envato.com/market-plugin/. Also make sure that you update the PHP version on your server, the minimum recommended version for WordPress is currently 7.4. If you can’t get the update working, then please open a new thread and include admin WordPress and FTP login details in private, so that we can update for you. Also please verify that you have backups of the site.
Best regards,
RikardJuly 28, 2021 at 4:40 am in reply to: Wrapper reset is overriding element settings in Enfold 4.8.4 #1312889Hi Jiri,
Version 4.8.5 is now available, if you want to try to update to that. You might want to update on a staging version of the site first, to make sure everything is working as it should.
Best regards,
RikardHi,
Thanks for that. The login details are not working though, please check and verify.
Unknown email address. Check again or try your username.
Best regards,
RikardJuly 28, 2021 at 4:31 am in reply to: Enfold update – Testimonial slider background color not correct #1312887Hi James,
Thanks for the update. I’ve added custom CSS for you under Appearance->Customizer in WordPress, since the styling from the theme doesn’t seem to be applying. This might be the reason as to why the backgrounds in the element options are not applying, but I’m not sure what is causing it unfortunately. If you would like more help in investigating why it’s not working, then please give us permission to temporarily disable plugins. Also please share FTP login details with us, in case we should need that.
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
I’m asking if you could activate a default WordPress theme, to see what happens then? Are the videos working as they should after that, or is the behaviour the same as when Enfold is active? They did not work on my test site, when I activated TwentyTwenty-One. That is why I’m asking if you could check and verify if you are seeing the same behaviour?
Best regards,
RikardHi beppemodena,
Thanks for the update. We released a new version (4.8.5) of the theme yesterday, containing permanent fixes, if you want to try and update to that.
Best regards,
RikardHi,
Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
It’s not only you, the problems were introduced with version 4.8.4. We released a new version of the theme yesterday which fixes them though, if you want to try to update again.
Best regards,
Rikard -
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