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Hi MarioAli,
Thanks for the update. The fullscreen slider on your front page is working fine on my end, are you seeing the same thing on your end? If you need further help with this, then please post a link to where we can see the Masonry Gallery problem.
Best regards,
RikardHi ngavy,
I’m not sure I understand your intentions, could you try to explain what you would like to achieve a bit further please? If you have a screenshot highlighting what you would like to change, then please share that with us.
Best regards,
RikardHey julhobart,
You will likely need custom CSS in order get that layout, did you start somewhere maybe? If so, then please link to the page in question. The Layout Builder does not support nesting of layout columns, but if you enable debug mode, then you can try to nest them by copying shortcode into the 3/4 element for example: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
Best regards,
RikardHi,
Great, I’m glad that you got it working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardJuly 28, 2021 at 8:07 am in reply to: Backend not working. Error: No such file or directory in… #1312952Hey Roboc1,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi ilkbaharkunduzu,
Thanks for sharing, it’s much appreciated :-)
Best regards,
RikardJuly 28, 2021 at 8:04 am in reply to: Deprecated: contextual_help is deprecated since version 3.3.0! #1312950Hey laptophobo,
Thanks for the login details. I can’t see happening on my end, so I’m guessing that you turned off debug mode again? We will need to see the actual problem, in order to help you out.
Best regards,
RikardJuly 28, 2021 at 8:01 am in reply to: Customising the formatting of Catalogue Item Descriptions #1312949Hi,
Thanks for the update. Could you post a screenshot or a mockup highlighting your intentions please?
Best regards,
RikardHey elevatepracticeconsulting,
Where can we see and reproduce the problems you are having?
If you don’t need your child theme anymore, then you can simply delete it in WordPress, or via FTP. I would advise you to keep it, even though it’s empty. You never know if you might need it in the future.
Best regards,
RikardHi Jesper,
All you need to do is to add an ID to the element which you want to link to, which you can do in the Advanced tab of most elements. Or you could try adding an empty element just above the element in question. You can try this in a code or text block for example:
<div id="your-anchor-name"></div>Best regards,
RikardHi,
Great, I’m glad that you found the cause of the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
This problem is fixed in the latest version (4.8.5) of the theme, please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey Yory,
You can set the colour of the menu items for transparent headers under Enfold->Header->Transparency Options.
Best regards,
RikardHey alexledesma,
Where can we see and reproduce the problems you are having?
Best regards,
RikardHi,
Great, I’m glad that you found the problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardJuly 28, 2021 at 7:29 am in reply to: Background Color Gradient w/ Transparency for Columns Broken in 4.8.4 #1312935Hi clbdcnpafe,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi clbdcnpafe, simbeckhampson and alexledesma,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also please point out how and where we can reproduce the problems you are having, on your sites.
Best regards,
RikardHi OmarSG,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see and reproduce the problem you are having.
Best regards,
RikardHi Bert,
Thanks for the update. We can update the theme for you, please include admin WordPress and FTP login details in private, if you would like us to do it for you. Also please verify that you have backups of the site, and include your purchase code.
Best regards,
RikardHey sds2019,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJuly 28, 2021 at 7:18 am in reply to: Not able to login to forum, issue with automatic update of the theme on one site #1312930Hi Asbjørn,
Please try installing this plugin to see if that changes anything: https://envato.com/market-plugin/. If not, then please post admin WordPress login details in private, so that we can have a closer look.
Best regards,
RikardHi,
Great, I’m glad that it’s working again. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. Please try this in Quick CSS, in order to align the copyright text:
#socket span.copyright { padding-top: 5px; }Best regards,
RikardHi,
Thanks for the update. Could you post a screenshot highlighting what you would like to remove or edit please? If you use the Image element, then images will not be full width, please try setting them as background instead. If that doesn’t help either, the we can try to give you some custom CSS to use.
Best regards,
RikardHi,
Great, I’m glad to hear that it’s working for you as well. I didn’t do any changes on your site.
Best regards,
RikardHi UPON,
Sorry for the problem. Could you try updating the theme to the latest version (4.8.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey sarah_clld,
The login details you posted are not working, please check and verify.
Best regards,
RikardHi,
Thanks for that. I added a test page, and the error message I’m seeing from Google is that billing is not enabled. Could you double check so that all billing details are correct please? https://console.cloud.google.com/project/_/billing/enable
Best regards,
RikardHi Angela,
This is happening due to a WordPress update, Enfold is not fully compatible with the way WordPress handles widgets yet. Please try updating the theme to the latest version (4.8.5) to see if that helps please: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
If not then please try installing this plugin: https://wordpress.org/plugins/classic-widgets/
Best regards,
Rikard -
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