Forum Replies Created

Viewing 30 posts - 17,821 through 17,850 (of 91,855 total)
1 2 3 … 594 595 596 … 3,060 3,061 3,062
  • Author
    Posts
  • August 4, 2021 at 9:33 am in reply to: Widget not using Avia #1314311
    Rikard

    Hey throwmeapeanut,

    This code is included in the latest version of the theme, but you can add it to your functions.php file until you get the theme updated:

    /**
* With WP 5.8 block editor was introduced to widget page. This is currently not supported by Enfold.
* Based on https://wordpress.org/plugins/classic-widgets/ we disable this feature.
*
* If you want to use the new widget page and use a child theme add in functions.php of the child theme:
*
*		$avia_config['use_block_widget_page'] = true;
*
* @since 4.8.4.1
*/
if( ! isset( $avia_config['use_block_widget_page'] ) || $avia_config['use_block_widget_page'] !== true )
{
 // Disables the block editor from managing widgets in the Gutenberg plugin.
 add_filter( 'gutenberg_use_widgets_block_editor', '__return_false' );

 // Disables the block editor from managing widgets.
 add_filter( 'use_widgets_block_editor', '__return_false' );
}

    As for the missing updates; please try to install and configure this plugin: https://envato.com/market-plugin/

    Best regards,
    Rikard

    August 4, 2021 at 9:28 am in reply to: Assistance updating theme #1314310
    Rikard

    Hey egrider1,

    Please post FTP login details in private, so that we can update your site for you.

    Best regards,
    Rikard

    August 4, 2021 at 8:31 am in reply to: Custom settings from ALB in post-….css are ignored – Enfold 4.8.6 #1314301
    Rikard

    Hi Freshstart,

    If you need help with your site, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    August 4, 2021 at 8:30 am in reply to: Custom settings from ALB in post-….css are ignored – Enfold 4.8.6 #1314300
    Rikard

    Hi mailworm,

    This problem should be fixed in the latest version of the theme. Did you try to toggle a theme setting and save after that? Also please try to activate the option to delete the old CSS and JS files, and toggle file compression. If that doesn’t help, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see the problem on your actual site.

    Best regards,
    Rikard

    August 4, 2021 at 8:26 am in reply to: Whats better, update theme from inside WordPress or manually using Transmit? #1314299
    Rikard

    Hi,

    If the update was made via WordPress or manually via FTP should not affect what you are describing. It sounds more like a caching or minification problem. If this should happen again, then please make sure that you clear all caches from plugins, the server, and local browser. Also make sure that the option to delete old CSS and JS files is activated under Enfold->Performance. You can disable that option again once this are back to normal.

    Best regards,
    Rikard

    August 4, 2021 at 8:07 am in reply to: Cannot type the letter "e" in the text editor #1314297
    Rikard

    Hi Brian,

    Thanks for the update. I can see the same problem as you are describing when editing the post in private. I can’t reproduce the problem on test installation though. First off, please try updating to the latest version of the theme: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t help, then please try disabling all plugins, and activate the parent theme, to see if that changes anything.

    Best regards,
    Rikard

    August 4, 2021 at 8:02 am in reply to: Plugin or technique to create password protected pages? #1314294
    Rikard

    Hi,

    Thanks for the clarification. There’s nothing like that in the theme by default unfortunately, and I’m not aware of any plugins which would add such functionality either. Since you are doing this outside of WordPress, I don’t think there are any WordPress solutions available.

    I did a search for your problem though, you might find solutions in the results. Please see private.

    Best regards,
    Rikard

    August 4, 2021 at 7:55 am in reply to: Images not visible in portfolio grid after latest update #1314292
    Rikard

    Hi,

    This problem should be fixed in the version you are running, please try removing the custom CSS you added to see if it still work after that.

    Best regards,
    Rikard

    August 4, 2021 at 7:47 am in reply to: Critical Error When Updating to 4.8.6 #1314291
    Rikard

    Hey Kirstie,

    It looks like you have rolled back your site to 4.8.3. Which version of PHP are you running on the server? Do you have any server error logs which we could have a look at?

    Best regards,
    Rikard

    August 4, 2021 at 7:45 am in reply to: Black space on videos (both self hosted and youtube) #1314290
    Rikard

    Hi,

    Thanks for helping out @guenni007 :-)

    Best regards,
    Rikard

    August 4, 2021 at 7:42 am in reply to: CSS styling for H3 is not rendering #1314289
    Rikard

    Hey havi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 4, 2021 at 7:41 am in reply to: Theme Update über Dashboard oder Theme Options nicht möglich #1314288
    Rikard

    Hi,

    Thanks for the update. I created a test page for you, and the preview seems to be working fine there, please see private. If you want to use that page instead, then please delete the old page, and rename the new one to reflect your preferred permalink.

    Please note that the only difference between the Classic and Block editor is the layout on the backend, the functionality is still the same.

    Best regards,
    Rikard

    August 4, 2021 at 7:33 am in reply to: Enfold not updating – possible WPML issue #1314286
    Rikard

    Hey rotabeachslush,

    Please try to install and configure this plugin, to see if that helps: https://envato.com/market-plugin/

    Best regards,
    Rikard

    August 4, 2021 at 7:31 am in reply to: Top bar overwriting the Top Menu #1314285
    Rikard

    Hi,

    Thanks for the update. The styling for that bar comes from WordPress, not from the theme. What other sites are adding content to that bar? Maybe you mean plugins? If you need further help then please let us know exactly what you are looking to change.

    Best regards,
    Rikard

    August 4, 2021 at 7:15 am in reply to: How to align add to cart buttons at the bottom of the grid #1314282
    Rikard

    Hey wtechgr,

    Please try the following in Quick CSS under Enfold->General Styling:

    .shop_columns_3 .products .product {
    height: 400px;
    min-height: 400px;
}

.av-product-class-minimal .inner_product_header {
    position: absolute;
    bottom: 0;
}

    Best regards,
    Rikard

    August 4, 2021 at 7:11 am in reply to: Enfold Theme clashing with Gravity Forms + and + button to add row #1314281
    Rikard

    Hi,

    Thanks for the update. Could you post a screenshot of the problem, and point out what you would like to change there please?

    Best regards,
    Rikard

    August 4, 2021 at 7:08 am in reply to: Footer Background Image is not covering entire footer area #1314280
    Rikard

    Hi,

    Thanks for that. I’m not sure I can see something wrong in your screenshots either, what exactly are you looking to change? If you are referring to the black part on the left side, then that is in the image you are using.

    Best regards,
    Rikard

    August 4, 2021 at 6:49 am in reply to: New Customer #1314275
    Rikard

    Hey Valerie,

    Please try to stick to one conversation at a time, I’ve replied to your first thread already.

    Best regards,
    Rikard

    August 4, 2021 at 6:41 am in reply to: New Customer #1314273
    Rikard

    Hi,

    Thanks for the update. Where can we see the problem you are having? I tried checking your site, but it only displays a login screen.

    Best regards,
    Rikard

    August 4, 2021 at 6:39 am in reply to: background video no longer working ? #1314272
    Rikard

    Hi bdszaragoza, amrod1 and sealmaster,

    This problem should be fixed in the current version (4.8.6) of the theme, could you try updating to that please? Also make sure to toggle a theme options setting and save after the update. If you need further help with your sites, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your sites.

    Best regards,
    Rikard

    August 4, 2021 at 6:34 am in reply to: Custom SVG divider #1314271
    Rikard

    Hi,

    Thanks for sharing and for helping out @guenni007 :-)

    Best regards,
    Rikard

    August 4, 2021 at 6:29 am in reply to: error message in backend after theme update to ver. 4.8.4 or 4.8.5 or 4.8.6 #1314270
    Rikard

    Hi Jomi,

    I can’t reproduce this problem on a test installation, and we haven’t had any reports from other users with the same problem. Would it be possible for you to copy your site to a staging area, and update there first maybe? If so, then we could see the actual problem and investigate further there.

    Best regards,
    Rikard

    August 4, 2021 at 6:24 am in reply to: WordPress caught an error with your theme, Enfold. #1314268
    Rikard

    Hi,

    Thanks for the update. The new version of the theme is available now, if you want to try install it.

    Best regards,
    Rikard

    August 4, 2021 at 6:17 am in reply to: Masonry grid bug since update #1314264
    Rikard

    Hi,

    Thanks for the update. I’m not sure I understand the problem you are having, do you mean that the theme Layout Builder is not working? I tried logging into your site again, but the details don’t seem to work anymore. Please check and verify.

    Best regards,
    Rikard

    August 4, 2021 at 6:14 am in reply to: Missing backgrounds when upgrading from 4.8.3 to 4.8.6 #1314263
    Rikard

    Hi Pete,

    Thanks for the update, and sorry for the problem. So everything is working as it should on your site now?

    Best regards,
    Rikard

    August 4, 2021 at 6:10 am in reply to: URGENT: Avia Layout Builder won't open any pages #1314262
    Rikard

    Hi,

    Thanks for the update, I’m glad that you found the cause of the problem. Please let us know if you should need any further help with this.

    Best regards,
    Rikard

    August 4, 2021 at 6:05 am in reply to: Enfold #1314261
    Rikard

    Hi,

    Thanks for the update, let’s continue in your other thread.

    Best regards,
    Rikard

    August 4, 2021 at 6:05 am in reply to: dynamic_avia 120 gb worth of files? #1314260
    Rikard

    Hi,

    Thanks for the update. I tried logging into your site, but I got redirected to the URL in private the first time. How exactly did you clean the site after it was infected? It worked as expected the second time I tried logging in though. Do you have backup from before the site got infected? If you do, then I would recommend that you restore that, or get the site properly cleaned before doing anything else. You could use a service like Sucuri for example.

    Regards,
    Rikard

    August 4, 2021 at 5:56 am in reply to: Version 4.8.4 – Breaks edit in header & catalogue element items #1314256
    Rikard

    Hi,

    Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    August 4, 2021 at 5:53 am in reply to: WPML & Enfold (backend rolls in circle doesn't work) #1314255
    Rikard

    Hi,

    Thanks for that. I created a test page, and the problem seems to be the use of the word get.

    Troubleshoot: Text Block element not loading

    This is a rare case but if typing certain words, such as “get“,”include“, “select” or “head” in Text Block element breaks it after saving, there might be a modsec rule in firewall settings causing this issue.

    This is a security measure taken by hosting providers and it is not a theme issue. You can contact your hosting providers and ask them to whitelist those words and that should fix the issue.

    https://kriesi.at/documentation/enfold/intro-to-layout-builder/#troubleshoot

    The test page is working after I removed all instances of the word get.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 30 posts - 17,821 through 17,850 (of 91,855 total)
1 2 3 … 594 595 596 … 3,060 3,061 3,062