Hey brockwatson,

Thanks for the login details, and sorry for the problem. Which text in particular are you having this problem with? Is it the text which begins with “AWARD-WINNING MDR”? All you styling seems to be coming from cached sources, please make sure that all the caches are cleared. You could try to temporarily disable the caching plugins as well, to see if that changes anything.

Best regards,
Rikard

Hey hitrev,

Please try the following in Quick CSS under Enfold->General Styling:

div .mejs-container .mejs-controls {
    display: none;
}

Best regards,
Rikard

Hi,

Thanks for the update. Does the same thing happen when the parent theme is active? I’m asking since I can see that you are overriding magazine.php in your child theme, and it’s that file which looks to be throwing the errors. You might have to copy the content of the new parent theme file, and apply your overrides again in that file. If you can’t try this on your live site, then please copy the site to a staging area.

Best regards,
Rikard

Hi flfeadmin,

The login details you posted in your first post are not working anymore, please check and verify. If you want us to check the staging site, then please include admin WordPress login details for that instead.

Best regards,
Rikard

Hi Nora,

There a htaccess login prompt before being able to load the WordPress login page, could you share those login details with us as well please?

Best regards,
Rikard

Hi tanarusi,

We didn’t make any changes on your site, and I see that the layout builder is loading as expected now on my end as well.

Best regards,
Rikard

Hi,

Please try this in Quick CSS:

.postid-2790 #av-tab-section-2-7 .av-layout-tab-inner {
  height: 8000px !important;
  overflow: visible !important;
}

It should only affect the page in private.

Best regards,
Rikard

Hi,

Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Bert,

Thanks for that. I think you forgot to include a URL for your site though, please post that in private in your next reply as well.

Also, we will need FTP login details in order to manually install the theme for you. Please include those details in private as well.

Best regards,
Rikard

Hi,

Thanks for the update. The problems goes away when the parent theme is active, that means that one of your customisations in the child theme is causing this problem. I couldn’t check the content of the child though, since the Appearance->Theme Editor functionality is turned off on your installation. Please try removing all your customisations, then add them back one by one, to see what is causing this problem.

Best regards,
Rikard

Hi Julian,

Please try this in your functions.php file:

/**
* With WP 5.8 block editor was introduced to widget page. This is currently not supported by Enfold.
* Based on https://wordpress.org/plugins/classic-widgets/ we disable this feature.
*
* If you want to use the new widget page and use a child theme add in functions.php of the child theme:
*
*		$avia_config['use_block_widget_page'] = true;
*
* @since 4.8.4.1
*/
if( ! isset( $avia_config['use_block_widget_page'] ) || $avia_config['use_block_widget_page'] !== true )
{
 // Disables the block editor from managing widgets in the Gutenberg plugin.
 add_filter( 'gutenberg_use_widgets_block_editor', '__return_false' );

 // Disables the block editor from managing widgets.
 add_filter( 'use_widgets_block_editor', '__return_false' );
}

Or install this plugin: https://wordpress.org/plugins/classic-widgets/.

You could also update the theme to the latest version: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

Hi Marie,

Thanks for the update. First off, please try updating to the latest version (4.8.6) of the theme: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If the Classic Editor plugin is creating problems, then you should be able to disable it, since it’s not necessary to run it. You can select the editor of your choice on the main page of the theme options. If the Advanced Editor Tools plugin is creating problems as well, the please try reaching out to the developers of the plugin.

Best regards,
Rikard

Hi D579L,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hey wzshop,

Could you post a link to where we can see this problem happening please?

Best regards,
Rikard

Hi Kim,

Thanks for the login details. I can’t see anything like that on my end, could you post a screenshot highlighting the problem, or let us know how to reproduce it please?

Best regards,
Rikard