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August 7, 2021 at 6:02 am in reply to: Icons are just showing as a box after WordPress 5.8 Update #1314955

Rikard
Keymaster

Hi flfeadmin,

Thanks for the update. The login details you posted don’t seem to be working, please check and verify.

Best regards,
Rikard

August 7, 2021 at 5:53 am in reply to: URGENT: Avia Layout Builder won't open any pages #1314954

Rikard
Keymaster

Hi,

Thanks for the update. The login details you posted are not working, please check and verify.

Best regards,
Rikard

August 7, 2021 at 5:50 am in reply to: Portfolio grid: Questions #1314952

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

August 7, 2021 at 5:49 am in reply to: catalogue element #1314951

Rikard
Keymaster

Hi Theo,

That is the Catalogue element, and you can select to open the image in a lightbox in the Advanced Tab, inside of each Catalogue item.

Best regards,
Rikard

August 7, 2021 at 5:43 am in reply to: Scroll blocks #1314950

Rikard
Keymaster

Hey tcampaner,

Could you try updating the theme to the latest version (4.8.6) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

August 7, 2021 at 5:03 am in reply to: av-share-box destroyed #1314949
Rikard
Keymaster
Hi,

Thanks for the update. I’ve added this CSS to your Quick CSS box, which fixes the problem:
```
ul.av-share-box-list {
  width: 100%;
}
```
Please review your site.

Best regards,
Rikard
August 7, 2021 at 4:59 am in reply to: parchached themeforest #1314947

Rikard
Keymaster

Hi Bert,

Thanks for the update. The WordPress login details are not working for me unfortunately, please check and verify.

FTP login details; if you don’t have them in your hosting provider account, then please try reaching out to their support, to see if they can provide you with the necessary details.

Best regards,
Rikard

August 7, 2021 at 4:54 am in reply to: Problem Creating default object…Layerslider.php & Warning: session_start #1314946

Rikard
Keymaster

Hey carbone_2016,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 7, 2021 at 4:53 am in reply to: Custom post in a three column layout #1314945

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 7, 2021 at 4:50 am in reply to: Problems after Update 4.8.6 | Accordion & Seperator Padding #1314944
Rikard
Keymaster
Hi Daniela,

Thanks for that. I tried editing the first white space element on the page, and the changes are reflecting on the front end:
```
#top .hr.hr-invisible.av-kgpa4d-cb8a2edf4eef8ed859c65a782a26187b {
    height: 200px;
}
```
I did the same thing with the first Accordion on the page, and it’s working as it should as well. If you can’t see the changes being applied on your end, then please try loading the site in a different browser, or an incognito/private browser window.

Best regards,
Rikard
August 7, 2021 at 4:41 am in reply to: After update: negative spacing creates more space #1314943

Rikard
Keymaster

Hi,

Thanks for the update. I see that you had not selected a custom colour in the FAQ section, so I tried it out. Here are the results: https://imgur.com/a/fS33qJ2. It’s working fine when I try it, but you might need to clear the cache from your caching plugin, before you can see the results reflecting on the front end.

Best regards,
Rikard

August 7, 2021 at 4:28 am in reply to: Some strange things in ver. 4.8.6 – "Download"… #1314942

Rikard
Keymaster

Hey Peter,

I’m not sure I understand the problem, do you mean that a file is downloaded when accessing your sites? If so, then how exactly do you see that? I couldn’t see anything like that on my end.

Best regards,
Rikard

August 7, 2021 at 4:25 am in reply to: issue with moving from frontend back to dashboard – timing out #1314941

Rikard
Keymaster

Hi,

Thanks for the update. Navigating to edit the front page is slow on my end too, but I don’t think this is problem with the theme or Envato. Could you try reaching out to your hosting provider to see if they can provide you with server logs, or see why it’s slow please? You can also try installing these plugins to see what is consuming resources on your site: https://wordpress.org/plugins/query-monitor/,
https://wordpress.org/plugins/p3-profiler/

Best regards,
Rikard

August 7, 2021 at 4:18 am in reply to: Spacing social icons #1314939
Rikard
Keymaster
Hi Tim,

Please try the following in Quick CSS under Enfold->General Styling:
```
ul.av-share-box-list {
  width: 100% !important;
}
```
Best regards,
Rikard
August 7, 2021 at 4:15 am in reply to: (presumably) spacings changed/settings ignored after updates #1314938

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

August 7, 2021 at 4:08 am in reply to: 4.85 Update Support #1314937

Rikard
Keymaster

Hi Paul,

Thanks for the update. Most of the problems introduced in 4.8.4 have been fixed in 4.8.5 and 4.8.6, but we have some problems left unfortunately. We’ll keep this thread open for you, in case you should need any further help.

Best regards,
Rikard

August 7, 2021 at 4:01 am in reply to: Probelm with spacing in the mobile layout of my website #1314935
Rikard
Keymaster
Hi,

Thanks for the screenshot. Please try this in Quick CSS:
```
@media only screen and (max-width: 767px) {
#top .flex_column.av-1wqh2-acdc9271cfe3cc7067b785f5512e3343 {
    margin-top: -150px !important;
}
}
```
Best regards,
Rikard
August 7, 2021 at 3:57 am in reply to: Margin values on separator element being ignored after latest update #1314934

Rikard
Keymaster

Hi,

Great, I’m glad that Günter could help you out. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

August 7, 2021 at 3:56 am in reply to: Fullwidth slider, set min height for background video? #1314932

Rikard
Keymaster

Hi,

Thanks for the update, so you got this working then?

Best regards,
Rikard

August 7, 2021 at 3:53 am in reply to: How to remove the vertical line for the testimonial element #1314931

Rikard
Keymaster

Hey Samuel,

Could you post a link to where we can see the element in question, and let us know what you would like to remove please?

Best regards,
Rikard

August 7, 2021 at 3:52 am in reply to: Wrong URL in my code! #1314930

Rikard
Keymaster

Hi kbarranco,

Thanks for the update. Do you need any further help with this?

Best regards,
Rikard

August 7, 2021 at 3:50 am in reply to: Xtra Info line-break #1314929
Rikard
Keymaster
Hi,

Thanks for that. You have this CSS in your child theme:
```
#header_meta .avia-icon-pos-left {
    float: none !important;
}
```
Please try removing it, or change the float to left.

Best regards,
Rikard
August 7, 2021 at 3:46 am in reply to: Warning: implode(): Invalid arguments passed #1314928

Rikard
Keymaster

Hi,

Thanks for that, login details are working now. I’m not sure exactly where you are seeing these error messages though, could you try to explain that a bit further please? Also please consider updating the theme to the latest version (4.8.6): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

August 7, 2021 at 3:38 am in reply to: Avia Layout Builder not working with established pages #1314926

Rikard
Keymaster

Hi,

Thanks for that, we have access to the site now. I tried editing a few pages, but it looks to be working as it should on my end. Could you post direct links to example pages which you are having problems with please?

Best regards,
Rikard

August 6, 2021 at 12:53 pm in reply to: Google Maps API Key Not Working #1314843

Rikard
Keymaster

Hi laptophobo,

Thanks for sharing your detailed instructions, it’s much appreciated :-)

Best regards,
Rikard

August 6, 2021 at 12:52 pm in reply to: Image Caption Overlay Text Color Changed with Update #1314841

Rikard
Keymaster

Hey esotEric,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 6, 2021 at 12:49 pm in reply to: Column shortcodes getting There has been a critical error on this website. #1314840

Rikard
Keymaster

Hi road66,

I tried nesting column shortcodes in another column on a test installation, but I can’t see any problems there. Please let us know how we can reproduce the problem you are having.

Best regards,
Rikard

August 6, 2021 at 12:34 pm in reply to: Move the search icon in the header from left to right of the social media icons? #1314839

Rikard
Keymaster

Hi,

Thanks for the login details. Does your site have a URL as well?

Best regards,
Rikard

August 6, 2021 at 12:31 pm in reply to: Upgrading to later version of Enfold causes critical error #1314837

Rikard
Keymaster

Hi Iain,

CSS code doesn’t throw server errors. You need to remove the content from functions.php and productslider.php in your child theme. You can start off by removing productslider.php, and empty the content from functions.php. After that you can add each function back one by one into functions.php, and check what happens after each function is added back. After that you can copy the content of productslider.php from the parent theme, then add your customisations back in, to see what happens after that.

Best regards,
Rikard

August 6, 2021 at 12:24 pm in reply to: PHP Fatal error: Uncaught TypeError #1314835

Rikard
Keymaster

Hey Dianne Civil,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out the page where you are seeing this problem. You can use the email in private, just remember to post the login details here in private, so that all moderators can access them.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 17,701 through 17,730 (of 91,855 total)

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