Hey thomasgafo,

Thanks for the screenshot. I’m not sure exactly what you are having problems with though?

Best regards,
Rikard

Hey stacey_pritchett,

Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
.home #layer_slider_1 {
    height: auto !important;
}
}

Best regards,
Rikard

Hi,

Thanks for that. I’m seeing a 500 internal server error on the file in private when trying to check the v3 key. Could you try upgrading your PHP version to 7.4 or higher, to see if that helps please?

Best regards,
Rikard

Hey phausner,

The sidebar will display there, since you are using a full width element just before it. It has always worked like this, so it’s not due to any updates. If you want to continue using a full width element at the bottom, then you can try to fake a sidebar using a 1/4 column with a Widget element inside of it. If not, then please replace the full width element with a 1/1 element for example.

Best regards,
Rikard

Hi,

Please check your site URL here: https://httpstatus.io/, as you can see, there is a 301 and 404 error being returned there. Please check the Custom Error 404 Page option on the main page of the theme options, and make sure that your home page is not selected there.

Best regards,
Rikard

Hi,

Thanks for the update. I emptied the test page and started a new layout, I’m still not able to make the layout break though. I followed the steps you listed, but it seems to be working fine when I try it. Am I missing something maybe? Any details would be valuable, so that we can reproduce the problem.

Best regards,
Rikard

Hi Paul,

It certainly cost us all some nerves and a sleepless night or two!

That is totally on us, and we’re truly sorry about that. With our new routines, that should hopefully never happen again.

Best regards,
Rikard

Hi Brian,

I’m glad that you found the problem, but we can’t debug unsupported third party plugins unfortunately.

Best regards,
Rikard

Hi,

Thanks for the update. I checked your site using Chrome as well, but I can’t see any red lines on my end. You might be getting locally cached result, could you try to load the site in an incognito window to avoid any local caching please?

Best regards,
Rikard

Hi Daniela,

Great, I’m glad to hear that everything is working as it should, and sorry again for the problems. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey frankeee,

Thanks for the login details, and sorry for the problem. Could you try updating the theme to the latest version (4.8.6.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for the update. If you should need further help with this problem, then please include admin WordPress login details in private.

Best regards,
Rikard

Hi,

Thanks for the update. The web safe fonts are not included in the theme, they are displayed from the actual device. That means that it won’t work if the font in question is not actually installed on the device in question. I’m not sure if the Papyrus font is free to be downloaded, but if it is, then please save it to your local computer, then upload it to your server using FTP software. We can help you out with this if you provide us with the font, and FTP login details in private.

Best regards,
Rikard

Hi Bernd,

Thanks for the login details. I’m not sure on which page or post you are having this problem, could you link to it directly please?

Best regards,
Rikard

Hi Stefan,

Thanks for the login details. I can’t see Enfold installed on your site?

Best regards,
Rikard