Hi,

Thanks for the update. I deactivated file compression and activated the parent theme (4.8.6.2), and the problem seems to disappear after that. It does come back after I activate your child theme again though. Could you try to remove all your customisations in the child, then add them back one by one, to see when the problem starts please?

Best regards,
Rikard

Hi,

Thanks for the update. We can’t really say what went wrong if we can’t see the actual problem, just let us know here if this problem should happen again.

Best regards,
Rikard

Hi Julie,

Thanks for the screenshot. I can’t see your actual site though, since there is a htaccess login prompt, could you post the login details in private please?

Best regards,
Rikard

Hi,

Thanks for that. I can’t load your site though, please see private. Is the site down, or maybe my IP is being blocked?

Best regards,
Rikard

• This reply was modified 3 years, 8 months ago by Rikard.

Hi,

Great, I’m glad that it’s back to normal again. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi mariafriis,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hi,

Thanks for the update. I tried to reproduce the problem on the test page, but I wasn’t able to, I do see the problem on the page you linked to though. I updated the page, and now there’s only one icon list showing on the front end. I checked the content of the Moulder Setup items, and I see this in the content:

<p>[av_slideshow_full size='featured' min_height='0px' stretch='' control_layout='av-control-default' src='' attachment='' attachment_size='' position='top left' repeat='no-repeat' attach='scroll' conditional_play='' animation='slide' transition_speed='' autoplay='false' interval='5' lazy_loading='disabled' id='' custom_class='' av_uid='av-kll0un6f']<br />[av_slide_full id='816' av_uid='av-oizn4'][/av_slide_full]<br />[/av_slideshow_full][av_heading heading='"Team" isn’t just a word we use' tag='h2' link='' link_target='' style='blockquote classic-quote' size='' subheading_active='subheading_below' subheading_size='' margin='' padding='10' icon_padding='10' color='' custom_font='' icon_color='' show_icon='' icon='ue800' font='' icon_size='' custom_class='' id='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' av_uid='av-m7s9s']<br />It's a way of life<br />[/av_heading][av_hr class='invisible' icon_select='yes' icon='ue808' font='entypo-fontello' position='center' shadow='no-shadow' height='30' custom_border='av-border-thin' custom_width='50px' custom_margin_top='30px' custom_margin_bottom='30px' custom_border_color='' custom_icon_color='' id='' custom_class='' av_uid='av-kll2fnx9' admin_preview_bg=''][av_one_half first min_height='' vertical_alignment='' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-mo15c'][av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-kl2c08ep' admin_preview_bg='']<br />Imagine having a job that you enjoy!At American Millwork, we pride ourselves on fostering a fun, family-like atmosphere in our manufacturing plant. Ask our employees and they'll tell you - the best part of their jobs is the people they work with. We have mastered the art of having fun while working hard. We truly care about our employees and offer more than just a paycheck.Our hard-working employees work in a clean plant that is one of the largest hardwood moulding mills in the United States. The work is fast-paced and enjoyable. And you'll take pride in seeing the trim you produce in Big Box stores all across America.Apply now to find your place on our team![/av_textblock][av_button label='Apply Now' icon_select='no' icon='ue800' font='entypo-fontello' link='page,749' link_target='' size='large' position='center' label_display='' title_attr='' color_options='' color='theme-color' custom_bg='#444444' custom_font='#ffffff' btn_color_bg='theme-color' btn_custom_bg='#444444' btn_color_bg_hover='theme-color-highlight' btn_custom_bg_hover='#444444' btn_color_font='theme-color' btn_custom_font='#ffffff' id='' custom_class='' av_uid='av-kl2c2bc6' admin_preview_bg=''][/av_one_half][av_one_half min_height='' vertical_alignment='av-align-top' space='' row_boxshadow_color='' row_boxshadow_width='10' margin='0px' margin_sync='true' mobile_breaking='' min_col_height='' padding='0,0px,10px,0px' svg_div_top='' svg_div_top_color='#333333' svg_div_top_width='100' svg_div_top_height='50' svg_div_top_max_height='none' svg_div_top_opacity='' svg_div_bottom='' svg_div_bottom_color='#333333' svg_div_bottom_width='100' svg_div_bottom_height='50' svg_div_bottom_max_height='none' svg_div_bottom_opacity='' border='' border_style='solid' border_color='' radius='0px,0px,0px,' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_direction='vertical' background_gradient_color1='' background_gradient_color2='' background_gradient_color3='' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' highlight_size='1.1' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' template_class='' aria_label='' av_uid='av-gyf54' sc_version='1.0']<br />[av_image src='https://www.americanmillwork.com/wp-content/uploads/2021/02/Gallery-image-Moulder1-b.jpg' attachment='842' attachment_size='full' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' lazy_loading='disabled' link='' target='' title_attr='' alt_attr='' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-kll1qy9d' admin_preview_bg=''][/av_image]<br />[/av_one_half][av_heading heading='Current Openings' tag='h2' style='blockquote elegant-quote elegant-centered' subheading_active='' show_icon='' icon='ue800' font='' size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='5px,,5px,' padding='10' icon_padding='10' link='' link_target='' id='' custom_class='' template_class='' av_uid='av-cpllk' sc_version='1.0' admin_preview_bg=''][/av_heading][av_one_third first min_height='' vertical_alignment='' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-lh90w']<br />[av_iconlist position='left' iconlist_styling='' custom_title_size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border='' animation='' alb_description='' id='' custom_class='' av_uid='av-kmdqk9sp' admin_preview_bg='']<br />[av_iconlist_item title='Moulder Set Up' icon='ue856' font='entypo-fontello' heading_tag='' heading_class='' link='page,1231' linktarget='' linkelement='' av_uid='av-8g1tk'][/av_iconlist_item]<br />[av_iconlist_item title='Moulder Feeder' icon='ue837' font='entypo-fontello' heading_tag='' heading_class='' link='page,749' linktarget='' linkelement='' av_uid='av-6w68w'][/av_iconlist_item]<br />[/av_iconlist]<br />[/av_one_third][av_one_third min_height='' vertical_alignment='' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-5sfow']<br />[av_iconlist position='left' iconlist_styling='' custom_title_size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border='' animation='' alb_description='' id='' custom_class='' av_uid='av-kmdqk9sp' admin_preview_bg='']<br />[av_iconlist_item title='Maintenance Technician' icon='ue856' font='entypo-fontello' heading_tag='' heading_class='' link='page,749' linktarget='' linkelement='' av_uid='av-13fu14'][/av_iconlist_item]<br />[av_iconlist_item title='Optimizer Dept.' icon='ue837' font='entypo-fontello' heading_tag='' heading_class='' link='page,749' linktarget='' linkelement='' av_uid='av-8fkug'][/av_iconlist_item]<br />[/av_iconlist]<br />[/av_one_third][av_one_third min_height='' vertical_alignment='' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-147174']<br />[av_iconlist position='left' iconlist_styling='' custom_title_size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border='' animation='' alb_description='' id='' custom_class='' av_uid='av-kmdqk9sp' admin_preview_bg='']<br />[av_iconlist_item title='General Labor' icon='ue837' font='entypo-fontello' heading_tag='' heading_class='' link='page,749' linktarget='' linkelement='' av_uid='av-kbzoo'][/av_iconlist_item][/av_iconlist]<br />[/av_one_third][av_one_half first min_height='' vertical_alignment='' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-9jyjs']<br />[av_image src='https://www.americanmillwork.com/wp-content/uploads/2021/02/Gallery-image-495x300-optiB.jpg' attachment='848' attachment_size='full' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' lazy_loading='disabled' link='' target='' title_attr='' alt_attr='' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-kll1qy9d' admin_preview_bg=''][/av_image]<br />[/av_one_half][av_one_half min_height='' vertical_alignment='av-align-top' space='no_margin' row_boxshadow_color='' row_boxshadow_width='10' margin='0px' margin_sync='true' mobile_breaking='' border='' border_color='' radius='0px' radius_sync='true' padding='0px' padding_sync='true' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' highlight_size='1.1' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-cweyw']<br />[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-kl2c08ep' admin_preview_bg=''] A fun job + fully-loaded benefits:- Sign On Bonus- Competitive wages- Reliable year-round employment- Insurance including health, dental, vision and life- Paid holidays and vacations- Company-matched 401(k)- On-the-job training- Opportunities for advancement- Referral bonus[/av_textblock]<br />[/av_one_half][av_one_half first min_height='' vertical_alignment='av-align-top' space='' row_boxshadow_color='' row_boxshadow_width='10' margin='0px' margin_sync='true' mobile_breaking='' border='' border_color='' radius='0px' radius_sync='true' padding='0px' padding_sync='true' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' highlight_size='1.1' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-cweyw']<br />[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-kl2c08ep' admin_preview_bg='']What can you expect?Our manufacturing plant is open year-round with minimal shut downs and layoffs. We offer steady employment and opportunities to advance within the company and cross-train so your job is never boring. We offer a First Shift, Second Shift and even a part-time program that allows you to set your own hours.First Shift Hours: 5 am - 3:30 pm Monday-Thursday<br />Second Shift Hours: 3:30 pm - 2 am Monday-Thursday<br />Friday and Saturday are overtime.Wages start at $15 depending on experience. Previous wood experience is a plus but not required. Positions require continuous lifting, basic math skills and the ability to work in a fast-paced environment.  EOEApply online or in-person!<br />[/av_textblock][av_button label='Apply Now' icon_select='no' icon='ue800' font='entypo-fontello' link='page,749' link_target='' size='small' position='center' label_display='' title_attr='' color_options='' color='theme-color' custom_bg='#444444' custom_font='#ffffff' btn_color_bg='theme-color' btn_custom_bg='#444444' btn_color_bg_hover='theme-color-highlight' btn_custom_bg_hover='#444444' btn_color_font='theme-color' btn_custom_font='#ffffff' id='' custom_class='' av_uid='av-kl2c2bc6' admin_preview_bg='']<br />[/av_one_half][av_one_half min_height='' vertical_alignment='' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-9jyjs']<br />[av_image src='https://www.americanmillwork.com/wp-content/uploads/2021/02/Gallery-image-495x300-Lift.jpg' attachment='859' attachment_size='full' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' lazy_loading='disabled' link='' target='' title_attr='' alt_attr='' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-kll1qy9d' admin_preview_bg=''][/av_image]<br />[/av_one_half]</p>

I’m not sure if that was there before it broke, but if it was, then it’s likely to be what is breaking your layout. Could you try deleting the existing Icon Lists on the page, then try to recreate them please? Also please try to not put anything in the content of the items, until you see that everything is working as it should.

Best regards,
Rikard

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hey Martrix86,

The login details you posted are not working, please check and verify.

Best regards,
Rikard

Hi,

Thanks for the update. I created a test page and tried to copy the shortcodes block by block. The first Tab Section seems to be the problem, or at least one of the problems. Could you try recreating that on the test page, then copy over the rest of the blocks to see if that works? I can’t see any error messages on the test page.

Best regards,
Rikard

Hi Hanieh,

Thanks for using Enfold :-)

You are free to use the demos as you see fit on your website, you don’t have create your own design if you don’t want to.

Best regards,
Rikard

Hey R_D,

Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.6.2) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey Antonie,

Thanks for the login details. Could you give us an example of which setting is not working please?

Best regards,
Rikard

Hi,

Thanks for the login details. I can only see Arial being used on your site though, where exactly are you seeing Georgia?

Best regards,
Rikard

Hey MW,

You can download an empty child theme here: https://kriesi.at/documentation/enfold/install-enfold-theme/#why-child-theme. After you have installed and activated it, then please go to Enfold->Import/Export and import the settings from your parent theme.

Best regards,
Rikard