Hi,

Thanks for the update. Could you give us WordPress and FTP access in private, so that we can have a closer look please?

Best regards,
Rikard

Hi,

Thanks for the update. I activated debug mode for you, and copied the content to a test page, please see private. I tried removing the Google Reviews section, and the editor started working as it should after that. I’m not sure exactly how you added that though?

Best regards,
Rikard

Hey Chris,

Thanks for reaching out to us. We are not accepting guest posts at the moment though.

Best regards,
Rikard

Hi Bert,

Thanks for the update. If you want to experiment with your site, then you can always create test pages. If you still want to clone you site, then you can try following articles like this: https://smartwp.com/clone-wordpress-site/

Best regards,
Rikard

Hi,

Thanks for the update. All your screenshots are returning 403 errors, could you try uploading them to Google Drive or Dropbox instead please? I can’t see a LayerSlider or Animated Numbers added in your home page layout, please link to where we can see the actual problems. If you could use the link format in question as well, otherwise we get redirected to a JetPack login page.

Best regards,
Rikard

Hi,

Please try to install and configure this plugin: https://envato.com/market-plugin/. If that doesn’t help, then try disabling your security plugin temporarily, as it might be blocking the traffic to/from Themeforest. The theme files on Themeforest are always the latest version. Uploading a zip file to your server won’t install the theme, it needs to be unzipped.

Best regards,
Rikard

Hi,

Thanks for the update. I see that you are running the latest version of the theme on the first and third site, I’m guessing that you managed to get things working as they should? I couldn’t check the second site, since the login details are not working.

Best regards,
Rikard

Hi Alexia,

The thread is closed, but you can still read the content in it. It’s not really relevant as to why though, you still need to update the theme manually from the version you are running. You can download the latest version of the theme from your Themeforest account.

Best regards,
Rikard

Hi,

Thanks for the update. I checked the product in private, but I’m still only seeing Arial. Could you post a link to where we can see the actual problem please? Please share a screenshot highlighting it as well.

Best regards,
Rikard

Hi,

Thanks for the update. I changed the jQuery version to the default WordPress in the plugin options, and your mobile menu is working after that as well. The problem might have been caused by your caching plugin, but I can’t say for sure.

Best regards,
Rikard

Hi Eric,

Thanks for the update. What happens if you disable all plugins?

Best regards,
Rikard

Hi,

Thanks for the update, and I’m glad that you found a solution for your problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Fabian,

Could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling:

#top .avia-layerslider .ls-nav-prev, #top .avia-layerslider .ls-nav-next {
  display: none;
}

Best regards,
Rikard

Hi,

Thanks for the clarification. I think you will have to try to enqueue your own style sheet then, please refer to these articles:

https://elod.in/contextual-styling-in-the-gutenberg-editor/

https://www.intelliwolf.com/add-custom-css-wordpress-admin-area/

Best regards,
Rikard