Forum Replies Created
-
AuthorPosts
-
August 27, 2021 at 4:24 am in reply to: Headings and bodytext not shown in correct font-family on mobile devices #1318530
Hi,
Thanks for that, the FTP details are working now.
I changed the CSS to the following, and the fonts are working on mobile now as well:
@font-face{ font-family: "Papyrus W01"; src:url("https://yoursite.ch/wp-content/themes/enfold/css/fonts/883327/01fb9a9b-55ce-4693-b692-bd99b3c70400.woff2") format("woff2"),url("https://yoursite.ch/wp-content/themes/enfold/css/fonts/883327/2fe0bd0f-bd5a-4ed4-8c63-1876362fdf8c.woff") format("woff"); } h1, h2, h3, h4, h5, h6 { font-family: "Papyrus W01" !important; }Please review your site.
Best regards,
RikardHi jnrdavo,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi,
Thanks for that. The login details are working, but we still can’t see your screenshots since they are not shared publicly. Please try changing their status, or upload them to a service like imgur.com instead.
Best regards,
RikardHi,
Thanks for that. I’m not sure what to make of that unfortunately, it doesn’t really give any clues on what is going wrong. Could you try reaching out to your hosting provider to see if they can give you any more information please? Also please point out to them, that the error page doesn’t seem to be coming from WordPress, it’s a server error page.
Best regards,
RikardAugust 27, 2021 at 4:02 am in reply to: Updated Enfold to the latest version and the sub menu stopped working #1318526Hi,
Thanks for that. The FTP details you posted are not working, please check and verify.
Best regards,
RikardAugust 26, 2021 at 10:06 am in reply to: Background images are not displayed in color section or in blocks after upload #1318420Hi,
Great, I’m glad to hear that it’s working again. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardAugust 26, 2021 at 9:54 am in reply to: Change thumbnail Size on single post ( Easy Digital Downloads) #1318418Hi,
Great, I’m glad that Yigit could help you out :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Spiru_show1,
This is the default CSS which applies to that element:
.caption_framed .slideshow_caption .avia-caption-content p, .caption_framed .slideshow_caption .avia-caption-title, .avia-caption .avia-caption-content p, .avia-caption .avia-caption-title { background: rgba(0,0,0,0.5); }Please try adding your own colour, then add the code to Quick CSS in the theme options.
Best regards,
RikardHi,
Thanks for the update, we can access your site now. Is it the arrow in your mega menu which you are referring to? If so, then how exactly do you want to change their behaviour?
Best regards,
RikardHi,
Thanks for the update, we can access your site now. First off, could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try activating your parent theme, to see if that changes anything. Also please try disabling all plugins, if the two previous methods should not yield any positive results.
Best regards,
RikardHey Dizi2002,
Thanks for the login details. I toggled the file compression options under Enfold->Performance, and it seems to be working after that. Please check and verify on your end as well.
Best regards,
RikardAugust 26, 2021 at 8:33 am in reply to: Logo in the header superimposed on the menu by phone #1318404Hey DarioZurlo,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { span.logo img { max-width: 80%; } }Best regards,
RikardHi,
Thanks for the feedback, we’ll take that into account for a future version of the theme.
Best regards,
RikardHi Melanie,
Thanks for the update. Please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Thanks for the update, I answered your question already: https://kriesi.at/support/topic/support-using-the-theme/#post-1317491. You don’t need to activate the LayerSlider, it will be updated when the theme is updated.
Best regards,
RikardHi Roberta,
I created a test page on your site, but I can’t see any problems there. Could you let us know how to reproduce the problem you are seeing on your end please?
https://yoursite.org/wp-admin/post.php?post=56591&action=edit
Best regards,
RikardAugust 26, 2021 at 8:07 am in reply to: Error accessing file for download: cURL error 28: Connection timed out after 10 #1318398Hey lchivot,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Franz,
Thanks for the update, and sorry for the problem. Could you please open a new thread and include WordPress and FTP access to your test site in private?
Best regards,
RikardAugust 26, 2021 at 7:25 am in reply to: Background images content section disappeared/not displayed after update #1318391Hi,
I asked you for login details in my previous reply, could you post them in private please? Also make sure to write something in the public box.
Best regards,
RikardHi Nora,
You could try using the nth child selector: https://www.w3schools.com/cssref/sel_nth-child.asp. So your CSS would look something like this if you wanted to target the first child element:
.team-social:nth-child(1) { background-image: url(https://kriesi.at/themes/enfold-2017/files/2017/02/people-2.jpg); background-repeat: no-repeat; background-size: cover; }You would likely need to be more specific in your CSS if you only want that to apply to a single element. You could add the elements in a Color Section and give it an ID for example, then you could use CSS like this:
#your-section-id .team-social:nth-child(1) { background-image: url(https://kriesi.at/themes/enfold-2017/files/2017/02/people-2.jpg); background-repeat: no-repeat; background-size: cover; }Best regards,
RikardHi Alex,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardAugust 26, 2021 at 5:06 am in reply to: Default Cookie Behaviour on last Option Bug or Feature? #1318367Hey Rose_Porta,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardAugust 26, 2021 at 5:04 am in reply to: Banner images and colour section background images not showing #1318366Hi Chris,
Thanks for the update. We’ve seen this problem on other sites too, and adding a filter helped on those sites. I tried adding the same filter to your site, but it doesn’t seem to be working for some reason. Could you share FTP login details with us in private as well please?
Best regards,
RikardHi,
Great, I’m glad that you found the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardAugust 26, 2021 at 4:26 am in reply to: Probelm with spacing in the mobile layout of my website #1318364Hi,
Thanks for that. This problem is fixed in the version of the theme that you are running, and it seems to be working as it should on your actual site as well. Could you check and verify please?
Best regards,
RikardAugust 26, 2021 at 4:17 am in reply to: not all sites are visible and a failure for "Redakteur" after update 4.8.6 #1318363Hi Frank,
Thanks for the login details. I can’t see any error messages on my end using either the account you sent, or using the Redakteur account which I created on your site (you can delete that if you like). When and where exactly are you seeing these error messages?
Best regards,
RikardHey interstar007,
I’m not sure I fully understand the problem you are having, could you try to explain it a bit further please? If you have a live site where we can see the actual problem, then please link to that as well.
Best regards,
RikardHi Mark,
Great, I’m glad that you got it working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. I’m not sure exactly what is going on, but I can’t see what is shown in your video on my end. When I click (1), then I get redirected to (2), and I don’t see any options to switch sites (3). When clicking (4), I get redirected to (5), which is a JetPack login page.
Best regards,
RikardHi,
Thanks for the update. We can’t see the screenshots you linked to though, please try uploading them to a service like Google Drive or Dropbox, then link to them here. Also please include admin WordPress login details in private, so that we can have a look at the backend of your site.
Best regards,
Rikard -
AuthorPosts
