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August 30, 2021 at 5:21 am in reply to: Mobile Landscape Mobile Spacing/Center and Button Text Wrap #1318903
Hi Kristin,
Thanks for the update, I’m glad that you found a solution. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. I checked the slider on the page you linked to on both mobile emulation in a regular browser, and on an actual Android device, but I can’t see any problems. The slider is visible using both mediums on my end. How can we reproduce the problem you are seeing on your end?
Best regards,
RikardHey Bee2deeNL,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Franz,
Thanks for that. I tried removing the filter from your child theme, but things looks to be working as they should after that. Is there something I’m missing in reproducing the problem on your test site?
Best regards,
RikardHi HGI_webdev,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi Roberta,
Thanks for the update. I’m still not sure I understand the problem you are having, I’m seeing background images like in the screenshot in private on my end. Do we need to change something in order to see the problem?
I’m not sure I understand the problem with the template either. Did you load the template, then changed the background colour, and that didn’t work?
Best regards,
RikardAugust 29, 2021 at 11:29 am in reply to: Banner images and colour section background images not showing #1318828Hi,
Thanks for that. I’m not sure exactly what is going on with your site, but it doesn’t seem to be a theme problem. The server seems to be resetting connection requests, please see private. Could you try reaching out to your hosting provider to see if they can give you more information on those errors please?
Best regards,
RikardAugust 29, 2021 at 10:22 am in reply to: Headings and bodytext not shown in correct font-family on mobile devices #1318826Hi Cornelie,
Yes, the only problem was the path to the files in question. I added the full URL, and it worked after that.
Best regards,
RikardHi,
Thanks for the clarification, I can access your site now. First off, could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
We don’t provide support via any other channels other than this forum.
Best regards,
RikardAugust 29, 2021 at 7:48 am in reply to: Enfold is overwriting Everest Form CSS – stretched and non clickable Checkboxes #1318819Hi Peter,
Thanks for the update. Could you point out the problems on your actual site please? I checked the form again, but I couldn’t see anything obviously wrong with it.
Best regards,
RikardHi,
Could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also, where did you buy the theme?
Best regards,
RikardHi Markus,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .responsive .tabcontainer .tab_content { padding: 0; } }Best regards,
RikardHi,
Great, I’m glad that you solved your problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardAugust 29, 2021 at 7:28 am in reply to: Updated Enfold to the latest version and the sub menu stopped working #1318814Hi,
Thanks for that. I’ve uploaded a fresh version of the theme for you, and the mobile menu is working as it should now. Please review your site.
Best regards,
RikardHi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardHi,
Great, I’m happy to hear that it’s working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that you got it working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Tree-craft,
What text is too small? Please try to be as specific as possible.
Best regards,
RikardAugust 29, 2021 at 6:20 am in reply to: Move the search icon in the header from left to right of the social media icons? #1318807Hi,
Thanks for the update. I’ve never heard of that happening before, but I do see the update showing up if you select to check manually under Enfold->Theme Update. Please try updating the theme from there.
Best regards,
RikardHi,
Thanks for the clarification. I’ve added this to your Quick CSS box:
.avia_mega_div ul.sub-menu .avia-bullet { border-color: #000; } .avia_mega_div ul.sub-menu a:hover .avia-bullet { border-color: blue; }Please review your site.
Best regards,
RikardHey ReseauCarrieres,
Please post FTP login details in private, so that we can try to upload the theme manually for you. I would suggest that you try to update a bit more frequently in the future.
Also, the recommended PHP version is currently 7.4 to run WordPress on. We can’t say for sure if your site will run into problems or not, using the current PHP version on your site.
Best regards,
RikardHey waterwalk,
You can add links under the Add/Edit Social Service or Icon Links option. The links will be available when hovering over the image. If you only want an image with a link, then you might be better off using the Image element.
Best regards,
RikardHi Barbara,
I’m not sure I fully understand the problem you are having, could you give us step by step instructions on how to reproduce it please? Also, which version of the theme are you running?
Best regards,
RikardAugust 28, 2021 at 12:34 pm in reply to: Images to Masonry grid do not show in preview or main page #1318763Hey grwebs,
Could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Jochen,
I checked your site again just now, but I still can’t see any problems on my end. Could you let us know under which circumstances you are seeing this problem please?
Best regards,
RikardHi Rob,
I would consider 4.8.6.2 a stable version, but you might want to update on a staging version of the site first, just to make sure you don’t run into any problems.
Best regards,
RikardHey Eugenio,
Thanks for the login details. Could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard -
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