Forum Replies Created
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AuthorPosts
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September 1, 2021 at 12:30 pm in reply to: Social media Icon background different on different pages? #1319334
Hi,
Great, I’m glad that you found the cause of the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardSeptember 1, 2021 at 12:26 pm in reply to: Enfold is overwriting Everest Form CSS – stretched and non clickable Checkboxes #1319333Hi,
Thanks for the update. I checked the link you sent in Firefox, but I can’t see any multiple radio fields. Could you post screenshot of the problem, and let us know where we can see the actual problem please?
Best regards,
RikardSeptember 1, 2021 at 12:02 pm in reply to: Upgrade to Enfold 4.8.6.2 from Enfold Child version 1.0? #1319330Hi Kevin,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. We can’t say if you will have any problems with the update or not, so I would recommend that you update on a staging version of the site first.
A child theme is only used to override its parent, the parent theme will be updated, not the child.
Best regards,
RikardHi,
Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardSeptember 1, 2021 at 11:57 am in reply to: Enfold Deleting Page Content when Trying to Make Page Edits #1319326Hi,
Great, I’m glad that you found the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardSeptember 1, 2021 at 11:55 am in reply to: Avia Slideshow Crash – Unable to Edit Home / Landing page #1319323Hi,
Thanks for that. Could you try disabling all plugins, to see if that changes anything please?
Best regards,
RikardSeptember 1, 2021 at 11:52 am in reply to: Enfold styling and design not working (need help asap) #1319321Hi Freek,
Thanks for the login details. I can’t see any problems on your site on my end, logged in or not. Could you try loading the site in an incognito or private browser window please?
Best regards,
RikardSeptember 1, 2021 at 11:49 am in reply to: Error at top of post when previewed, but not when published #1319320Hi,
Thanks for the update. You can use one of your private emails, or the one in private. Just remember to post the login details here in private, so that all moderators have access to them.
Best regards,
RikardHi Almudena,
Please try the following in Quick CSS under Enfold->General Styling:
.page-id-244 div.slide-meta { display: none; }Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardSeptember 1, 2021 at 8:30 am in reply to: Issue with WooCommerce quantity buttons – When clicking – or + quantity is NaN #1319303Hi,
Thanks for the update. If it works with a default theme, then I guess it’s a conflict between the theme and the plugin. For clarity; is it this plugin which you are using? https://wordpress.org/plugins/ultimate-woocommerce-auction/. I tried logging into your site, but the details are not working anymore. Also please try reaching out to the developer of the plugin, to see if he can give a bit more specific information on what is going wrong.
Best regards,
RikardHi leahmessina,
Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Thanks @guenni007 for helping out :-)
Best regards,
RikardHi Alexia,
Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardSeptember 1, 2021 at 8:10 am in reply to: All Enfold sites crash because of wrong CSS MIME type #1319297Hi conflock,
Great, I’m glad that you found a solution for your problem, and thanks for sharing the solution.
And for clarity in the future; if my message begins with Hi conflock,, it’s addressed to you. You can at least try to read what we actually write before asking if we are kidding, and criticising our support.
Best regards,
RikardHi Jeannette,
Thanks for the update. We can’t say what the problem might be if we can’t see or reproduce it unfortunately. Maybe you could copy the site to a staging area which we could access?
Best regards,
RikardHi Roberta,
Thanks for the update and clarification. I tried reproducing this problem on the test page on your site, and on a test installation, but I was not able to. Does this problem only happen in sections on your home page?
Best regards,
RikardHi,
Thanks for that. The first screenshot works, the second one still doesn’t work though.
About the Tab Section, is the problem that content area of your tabs are the same height? If so then you can change that in the theme options, look for the Content height option.
Best regards,
RikardSeptember 1, 2021 at 6:55 am in reply to: Copyright mit Datenschutz jeweils extra für deutsche und englische Website #1319289Hi Evelyn,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. You can upload screenshots to a service like Google Drive or Dropbox, then link to them here.
About load times; all content on your site contributes to the overall load time, we can’t make your content load instantly unfortunately. If you run the tests more than once, you will likely see different times in the examples you gave as well.
Best regards,
RikardSeptember 1, 2021 at 6:17 am in reply to: Images to Masonry grid do not show in preview or main page #1319279Hi,
Thanks for the update. I can see Masonry Gallery on both the front and backend, could you post a screenshot of what you are seeing on your end please? You could try using a different browser, to see if the works better.
Best regards,
RikardSeptember 1, 2021 at 5:44 am in reply to: Move the search icon in the header from left to right of the social media icons? #1319275Hi,
Try this instead:
<a href="?s=" data-avia-search-tooltip=" <form action="https://kriesi.at/" id="searchform" method="get" class=""> <div> <input type="submit" value="" id="searchsubmit" class="button avia-font-entypo-fontello" /> <input type="text" id="s" name="s" value="" placeholder='Search' /> </div> </form>" aria-hidden='true' data-av_icon='' data-av_iconfont='entypo-fontello'><span class="avia_hidden_link_text">Search</span></a>Tried, tested and working on a test installation.
Best regards,
RikardHi,
Thanks for the update. I’m not sure exactly which code you have used, but when I set the height to 12500 in the browser, it shows all of the content. Could you try setting it manually maybe?
Best regards,
RikardHi,
Thanks for the update, and sorry for the late reply. We haven’t had any reports of this same problem happening on any other custom sites, so it’s very likely that the problem is local to your site/server environment. Would you be able to copy the site to a staging site, so that we can check it further?
Best regards,
RikardHi Barbara,
Thanks for the update, and sorry for the late reply. Could you post admin WordPress login details in private, to where we can see this behaviour on your actual site please?
Best regards,
RikardSeptember 1, 2021 at 4:18 am in reply to: With which module can I realise this author slider? #1319268Hi,
Thanks for the update, and sorry for the late reply. What exactly do you need help with? If you want to link an image in the Content Slider, then please add it to the content of the slide in question, then link it when you select it from the WordPress gallery.
Best regards,
RikardSeptember 1, 2021 at 4:14 am in reply to: Background images content section disappeared/not displayed after update #1319264Hi byallmeans,
Sorry for the late reply. Please check the screenshot in private for what I’m seeing on my end. The background image is working in the first section on your home page. If you are not seeing those results on your end, then please try loading the site in an incognito or private browser window. If this section is not what you are having problems with, then please let us know where to look in order to reproduce the problem you are seeing on your end.
Best regards,
RikardSeptember 1, 2021 at 4:07 am in reply to: not all sites are visible and a failure for "Redakteur" after update 4.8.6 #1319263Hi Frank,
Thanks for the update. I’m glad that you found the cause of problem, and sorry for the late reply. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Abrahamson,
Thanks for the update, and sorry for the late reply. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard -
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