Hi,

Thanks for the update. I checked the link you sent in Firefox, but I can’t see any multiple radio fields. Could you post screenshot of the problem, and let us know where we can see the actual problem please?

Best regards,
Rikard

Hi Kevin,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. We can’t say if you will have any problems with the update or not, so I would recommend that you update on a staging version of the site first.

A child theme is only used to override its parent, the parent theme will be updated, not the child.

Best regards,
Rikard

Hi,

Great, I’m glad that you found the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Freek,

Thanks for the login details. I can’t see any problems on your site on my end, logged in or not. Could you try loading the site in an incognito or private browser window please?

Best regards,
Rikard

Hi Almudena,

Please try the following in Quick CSS under Enfold->General Styling:

.page-id-244 div.slide-meta {
  display: none;
}

Best regards,
Rikard

Hi,

Thanks for the update. If it works with a default theme, then I guess it’s a conflict between the theme and the plugin. For clarity; is it this plugin which you are using? https://wordpress.org/plugins/ultimate-woocommerce-auction/. I tried logging into your site, but the details are not working anymore. Also please try reaching out to the developer of the plugin, to see if he can give a bit more specific information on what is going wrong.

Best regards,
Rikard

Hi Alexia,

Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Jeannette,

Thanks for the update. We can’t say what the problem might be if we can’t see or reproduce it unfortunately. Maybe you could copy the site to a staging area which we could access?

Best regards,
Rikard

Hi,

Thanks for that. The first screenshot works, the second one still doesn’t work though.

About the Tab Section, is the problem that content area of your tabs are the same height? If so then you can change that in the theme options, look for the Content height option.

Best regards,
Rikard

Hi,

Thanks for the update. You can upload screenshots to a service like Google Drive or Dropbox, then link to them here.

About load times; all content on your site contributes to the overall load time, we can’t make your content load instantly unfortunately. If you run the tests more than once, you will likely see different times in the examples you gave as well.

Best regards,
Rikard

Hi,

Try this instead:

<a href="?s=" data-avia-search-tooltip="

<form action="https://kriesi.at/" id="searchform" method="get" class="">
	<div>
		<input type="submit" value="" id="searchsubmit" class="button avia-font-entypo-fontello" />
		<input type="text" id="s" name="s" value="" placeholder='Search' />
			</div>
</form>" aria-hidden='true' data-av_icon='' data-av_iconfont='entypo-fontello'><span class="avia_hidden_link_text">Search</span></a>

Tried, tested and working on a test installation.

Best regards,
Rikard

Hi,

Thanks for the update, and sorry for the late reply. We haven’t had any reports of this same problem happening on any other custom sites, so it’s very likely that the problem is local to your site/server environment. Would you be able to copy the site to a staging site, so that we can check it further?

Best regards,
Rikard

Hi,

Thanks for the update, and sorry for the late reply. What exactly do you need help with? If you want to link an image in the Content Slider, then please add it to the content of the slide in question, then link it when you select it from the WordPress gallery.

Best regards,
Rikard

Hi Frank,

Thanks for the update. I’m glad that you found the cause of problem, and sorry for the late reply. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Scott,

Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard