Forum Replies Created
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September 3, 2021 at 5:06 am in reply to: Background images content section disappeared/not displayed after update #1319582
Hi byallmeans,
Thanks for the update. I checked the tracks page, and I saw that you were getting jQuery errors on the page, coming from the Better WordPress Minify plugin. The background images work as they should when I deactivate the plugin, I left it deactivated for now. Please try reaching out to the plugin developer for further support, or try using an alternative plugin, to see if you have better luck with that.
Best regards,
RikardHey Claudia,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 1400px) { nav.main_menu { display: block !important; } #avia-menu .menu-item { display: none; } .av-burger-menu-main.menu-item-avia-special { display: block; } }Best regards,
RikardHi sitesme,
Thanks for your kind feedback, it means a lot to us to hear your opinion :-)
Thanks for sharing your experience on speed optimisation as well.
Best regards,
RikardHey sitesme,
Please try the following in Quick CSS under Enfold->General Styling:
.page-id-873 #av-masonry-1 h3.av-masonry-entry-title { font-size: 30px !important; }Best regards,
RikardHi,
Thanks for the update. I tried removing all your CSS from Quick CSS, and I do see changes on the front page after that. It’s difficult for us to know exactly what you are looking to change though, so a screenshot would be great for clarification. Please try uploading it to imgur.com instead of Google Drive, the second link you posted is still asking me to request access.
Best regards,
Rikard§Hey Din,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardSeptember 2, 2021 at 1:33 pm in reply to: General Styling options for Logo Area not working #1319510Hi,
Great, I’m glad to hear that it’s working as it should again. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. The mobile menu works fine when the parent theme is active, which means that the problem is coming from your child theme. Please try removing helper-main-menu.php from your child theme. If you still need to override that file, then copy the content from the parent theme file into your child, then implement the necessary overrides again after that.
Best regards,
RikardHey Teresa,
Thanks for reaching out to us. The theme doesn’t have that by default, but it might be possible create it using custom CSS.
Best regards,
RikardSeptember 2, 2021 at 12:34 pm in reply to: Main navigation wraps to second line causing header/body overlap #1319493Hey tremblayly,
It’s wraps to two lines at 1790 pixels on my end, I’m not sure if I would call that a small screen size. What exactly are you looking to change?
Best regards,
RikardHey Topopyrenees,
We would have to see the actual problems on your site in order to help you out, would you be able to update on a staging version of the site first maybe?
Best regards,
RikardHi koomo,
This problem is likely not due to a problem in the theme. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi tiffanytnttobol,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) { .responsive #top .main_color .tabcontainer .active_tab { background-color: transparent; color: #333; border-bottom: 5px solid blue; } .responsive #top .main_color .av_tab_section, .responsive #top .main_color .tabcontainer { border-color: transparent; } }Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. Please try this CSS instead:
@media only screen and (max-width: 767px) { .page-id-220 #av-layout-grid-1 .av-special-heading-tag { padding: 25% 0 0 0 !important; } }Best regards,
RikardHi Natasha,
Thanks for that. The h2 elements on the search results page are displaying #5a6768 on my end, which corresponds with your theme settings. The elements on the blog page are h3 elements, and they are the same colour as the h2’s. If you don’t see that on your end, then please try loading the site in an incognito or private browser window, to see if that helps.
Best regards,
RikardSeptember 2, 2021 at 7:02 am in reply to: Enfold, MemberPress, and Classic Editor Interaction… #1319436Hi Greg,
Could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t help, then please post admin WordPress login details in private, so that we can have a closer look.
Best regards,
RikardSeptember 2, 2021 at 6:58 am in reply to: Problems with page width and fontsize of navigation #1319435Hey ulif,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, which width would you prefer?
Best regards,
RikardHey intalex-admin,
Mobile menu; you can see the available options under Enfold->Main Menu->Burger/Mobile Menu->Menu Icon Submenu items. It’s not possible for the top level elements to have two different click states unfortunately.
Testimonials; could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Which version of the theme are you running? Like Yigit stated above, the theme is fully compatible with WooCommerce. So if you should need further help, then we would need to see the actual problem.
Best regards,
RikardSeptember 2, 2021 at 5:48 am in reply to: Banner images and colour section background images not showing #1319431Hi Chris,
Thanks for the update. We’ll keep this thread open for you, if you should need any further help from us.
Best regards,
RikardHi,
Thanks for the update. I turned off CSS file compression under Enfold->Performance, and your site is working as it should after that. I’m not sure why that is creating problems on your site, but it might have something to do with the CDN network which seems to be active on your site. If it’s possible to turn that off, then please try doing so, and activate CSS file compression again after that.
Please try to install and configure this plugin to see if that solves the update problem: https://envato.com/market-plugin/
Best regards,
RikardHey theroyds,
Great, I’m glad that you found a solution, and thanks for the update. I’ll close this thread for now, please open a new thread if you should have any further questions or problems.
Best regards,
RikardSeptember 2, 2021 at 4:49 am in reply to: Fill Slider Control Points and Text Alignment in Tables #1319425Hi Sabine,
1. I found the slider on the page in private. There seems to be multiple CSS applying on the inactive dots, could you send us admin WordPress login details in private, so that we can have a closer look please?
2. I’m not sure what you are referring to here, could you post a screenshot of the problem, and let us know where we can see it on your actual site please?
Best regards,
RikardHi,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey GinnyC24,
You need to reach out to Envato/Themeforest support in order to get a refund for your mistake purchase, as they handle all sales related matters. They should be able to help you out with your support purchase as well.
Best regards,
RikardSeptember 2, 2021 at 4:31 am in reply to: Horizontal Scrolling Text in Top Announcement Bar #1319420Hi Marie,
There’s nothing like that in the theme by default unfortunately. You could add the content to a widget in the header though, see documentation link above. As for the scrolling text; please try looking for a plugin or third party code, or try using the Headline Rotator shortcodes. If you want to copy shortcodes into your widget, you need to activate debug mode first: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
Best regards,
Rikard -
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