Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

Hi,

Thanks for the update. I’d like to try it out myself, but you haven’t provided us with any clear instructions on how to reproduce the problem. The screenshots are not really helpful, since we don’t know what you actually are doing or changing on the site. I tried changing Text Blocks and Google Maps elements on the test page in all three languages, and the only problem I can see is that the layout seems to be different in Italian. Is that the problem you are having?

As for the problem with the templates; please try to give us step by step instruction on how to reproduce it.

Best regards,
Rikard

Hi Rob,

Great, so everything is working as it should now then? Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the update. I see that you have disabled the caching plugin, but the resources on your site are still loading from its directory. Please see example in private. Please try reaching out to the plugin developers for advice on how to properly clear the cache from the plugin.

Best regards,
Rikard

Hi,

Tab Section; please select the Auto adjust the content option in the Content height dropdown in the element option.

Logo; I’m not sure what you are looking to achieve. Please try to explain the problem a bit further, or post a screenshot highlighting your intentions.

Best regards,
Rikard

Hi,

Thanks for the update. If this was a general theme problem, then all sites running Enfold would have the same problem. That is not the case, so that means something is going wrong locally with either the content on your site, or on the server. I can’t login into your site any more to check anything though, since it’s only displaying an error message. Navigating to the admin-ajax.php file doesn’t do or prove anything, since it’s not a file which is supposed to be used for the front end.

What exactly did you hosting provider add in the test script?

Best regards,
Rikard

Hey S-edwards,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

Hi,

Thanks for the screenshots. Could you post a link to where we can see the actual elements as well please?

Best regards,
Rikard

Hi,

Thanks for the update. Your style.css file is still showing version 4.8.1 though, are you sure that you updated to the latest version?

Best regards,
Rikard

Hi,

Thanks for the update. The LayerSlider which is included in the theme is not the premium version. If you would like that version, then you would have to purchase a separate licence for that. The license you bought is for the Enfold theme, which has a bundled version of the LayerSlider. The bundled version is not the same as a premium license for LayerSlider.

Best regards,
Rikard

Hi,

Thanks for the update. Please create a token and add it to the backend of the theme: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Great, I’m glad that we could help :-)

Please let us know if you should need any further help from us.

Best regards,
Rikard

Hi,

Thanks for the update. Enfold comes with its own layout builder, yes. If you create a new page, then you will see a blue button reading Advanced Layout Editor. If you click on that, it should load the Enfold Layout Builder, so that you can check it out. Enfold does not have official support for any third party layout builders unfortunately.

Best regards,
Rikard

Hey Austrianweb,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

Hi Alex,

It’s likely since you are using !important in your CSS, could you try to remove that part for the background for example? If you need further help, then please post a link to where we can see the actual elements on your site.

Best regards,
Rikard