Hi,

Great, I’m glad to hear that thing are working as they should now. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Patrick,

Thanks for reaching out to us.

– We don’t have a theme installation available for testing unfortunately, but we’ll be happy to answer any questions you might have here.

– We sell our theme exclusively on the Themeforest platform, you can only purchase the theme through them.

– The licence is valid for life, it’s not paid on an annual basis. You can use the theme for private or business purposes, it doesn’t matter.

– I’m not sure which part of the page you linked to you are referring to, but the theme comes with several different sliders for you to use.

Best regards,
Rikard

Hi bemodesign,

No problem :-)

Best regards,
Rikard

Hey ckrause78,

4.8.6.2 is the latest version of the theme. Please send us a temporary WordPress admin login and login URL so that we can have a closer look at why the updates are not coming through. You can post the details in the Private Content section of your reply. If you are not running this plugin, then please try to install and configure it, to see if that helps: https://envato.com/market-plugin/

Best regards,
Rikard

Hi Jan,

Thanks for the login details. I can’t reproduce this problem on my end, could you try loading the site in an incognito or private browser window to see if that helps please?

Best regards,
Rikard

Hi,

All you need to do is to copy search.php to your child theme, then change the location of the code that I referred to earlier in this thread. If you can’t get it working, then please share WordPress and FTP login details for your other site with us as well.

Best regards,
Rikard

Hey souravghosh,

Could you post a link to your actual site, so that we can have a closer look please? If you could specify which text you would like to target, then that would help as well.

Best regards,
Rikard

Hi BenjaminSpeedtsberg,

If you need further help, then please open a new thread and post a link to your actual site.

Best regards,
Rikard

Hi,

Thanks for that. The error message indicates a problem with the logo slider, which I can see on the actual page. It’s not possible to edit the page though, so it’s a bit hard to debug the problem. Is there more content below the element in question? If not, then could you please try to recreate the element on a new page?

Best regards,
Rikard

Hey aestheticare,

Thanks for the login details. The backend of that page seems to work as expected on my end, are there any specific steps we need to take in order to reproduce this problem?

Best regards,
Rikard

Hey Marie,

Where can we see and reproduce the problem you are having? Did you get a shortcode to use from the plugin you are using?

Best regards,
Rikard

Hi,

Great, I’m glad that you got it working, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update, I see the problem now on my end too. I was checking the screen sizes which you indicated in the title of your post. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for the update. I see that you are using the DIVI builder on your site, is the disappearing content created with that builder? If so then please try reaching out to their support, as we can only provide support for the Enfold Layout Builder.

Best regards,
Rikard

Hi,

Thanks for the update. I’m seeing the correct layout on my end on first load, please see screenshot in private. If you should have this problem again, then please try to temporarily disable file compression under Enfold->Performance and save, then turn it back on again, to see if that helps.

Best regards,
Rikard