Hi federicoaloe,

Please open a new thread and include a link to your site where we can see the element in question, and let us know what changes you would like to make.

Best regards,
Rikard

Hey Susanne,

You probably haven’t given the correct permissions to your token, please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

Hi Havi,

Great, I’m glad that you found the problem, and thanks for sharing your experience :-)

I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update.

1. I’m not sure which problem this is, since this thread is very long and many questions have been asked. Could clarify the problem a bit please? Also please link directly to a page where we can see it happening.

2. This code added in Quick CSS is overriding the theme settings, please remove it:

@media only screen and (max-width: 767px) {
#main .container_wrap {
    background-color: #fff;
}
}

Or add this CSS to target only the footer:

@media only screen and (max-width: 767px) {
#footer {
    background-color: #fceeea !important;
}
}

Best regards,
Rikard

• This reply was modified 3 years, 6 months ago by Rikard.

Hi,

Thanks for that. It looks like something is breaking the layout builder on that page, but I’m not sure what exactly. I tried activating debug mode on your installation in order to copy your content to a test page, but adding the code is not working under Appearance->Theme Editor:

Something went wrong. Your change may not have been saved. Please try again. There is also a chance that you may need to manually fix and upload the file over FTP.

Could you share FTP login details in private with us as well please?

https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Rikard

• This reply was modified 3 years, 6 months ago by Rikard.

Hey havi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Great, I’m glad that you found it. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Kim,

Do you have staging site which you could update on first, so that we can see the actual problem? It’s difficult to know what the problem could be, if we can’t actually see it.

Best regards,
Rikard

Hey ced23,

They are still there, but they are white, so they’re not visible on the white background. Please check your colour settings for links in the logo area under Enfold->General Styling.

Best regards,
Rikard

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

Hi,

Thanks for that. I’m not sure why, but it looks like you site is failing to load some resources. Could you share FTP login details as well, so that we can have a closer look please?

Best regards,
Rikard

Hi,

Great, I’m glad to hear that it’s working now. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

Hi,

Thanks for that. If the shortcodes you need are present there, then they will likely work with the theme. But as I mentioned earlier, we haven’t tested the theme with that plugin.

Best regards,
Rikard

Hi,

Great, I’m glad to hear that it’s working again. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard