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Hey Marcos Q.,
Could you post a link to where we can see the results you are getting please?
Best regards,
RikardHi,
Thanks for helping out @goldengate415 :-)
If you need further help @lawncare124 and @ValeJJ, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that. I tried creating a test page, but it doesn’t seem to be able to activate the Layout Builder on a new page. Do you have an existing page where we can see this problem happening on? Also, are we allowed to temporarily deactivate plugins and themes?
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Thomas,
Thanks for sharing your experience, it’s much appreciated :-)
Best regards,
RikardHi Giorgia,
Your headers are displaying the correct font on my end, please see screenshot in private. Did you try loading the site in an incognito or private browser window?
Best regards,
RikardHi Thomas,
The front end of your site seems to be loading normally on my end at least. If you need further help, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey Acs1555,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for the update. We will need to see the actual problem in order to help you out, could you update on a staging version of the site first please?
Best regards,
RikardHey Marcos Q.,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know where we can reproduce the problem on your site. The screenshot you posted is not loading, please upload it to a service like Google Drive or Dropbox, then link to it here.
Best regards,
RikardHi,
Thanks for the update. I can’t see the Layout sidebar missing on my end, please see screenshot in private. Could you try using a different browser to see if that helps please? The custom fields in your screenshot is not added by the theme.
Best regards,
RikardHi,
Thanks for that. I can’t reproduce the results your are getting on my end, please see private. Try loading the page in an incognito or private browser window.
Best regards,
RikardHey Amily Bronte,
We are not accepting guest posts at the moment.
Best regards,
RikardHi,
You can find all the theme documenation here: https://kriesi.at/documentation/enfold/
The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi,
Thanks for that. You had a missing curly bracket in Quick CSS, I fixed that for you, and your theme settings are applying now. Please review your site.
Best regards,
RikardOctober 22, 2021 at 8:01 am in reply to: When making new pages they keep showing up on the menu and no way of deleting #1326002Hi,
I can’t see any problems on my end, could you try loading the site in an incognito or private browser window please? If that doesn’t help, then post a screenshot of what you are seeing on your end.
Best regards,
RikardOctober 22, 2021 at 7:00 am in reply to: Enfold Print icon / print page widget / print function #1325997Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.page-id-113 .avia-content-slider a.slide-image:hover .image-overlay { display: none; } .page-id-113 .avia-content-slider a { pointer-events: none; }Best regards,
RikardHi,
Thanks for the update. Do you have specific design for the mobile layout?
Best regards,
RikardHey marsh1984,
You had an open media query in Quick CSS:
/*Reduce logo header size mobile*/ @media only screen and (max-width: 767px){ .responsive .logo img { max-width:50%!important; }I closed that for you, and the container width setting is applying on your site now. Please review it.
Best regards,
RikardHey Camp Como,
Please use this link in order to open a new thread, or click this button in the Enfold sub forum: https://imgur.com/a/AnoSPNb.
Best regards,
RikardHi Bernie,
You need a valid support period as well in order to access the support forum. If you don’t have one, then you can purchase one on Themeforest. We can also help you out here, if you could explain what you need help with a bit further.
Best regards,
RikardHi,
Thanks for the update. Could you link to where we can see the problem in your screenshot as well please?
Best regards,
RikardOctober 22, 2021 at 6:21 am in reply to: Unwanted border below menu and before fullwidth slider #1325985Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Rob,
Great, I’m glad that you got it working, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. I tried logging into your site to check your settings, but the WordPress details are not working. Please check and verify.
Best regards,
RikardOctober 22, 2021 at 6:07 am in reply to: When making new pages they keep showing up on the menu and no way of deleting #1325978Hi,
Thanks for the update. Could you try updating the theme to the latest version (4.8.6.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard -
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