Hi Steffen,

Thanks for reaching out to us. You can use the same license for your live and development sites.

Best regards,
Rikard

Hi,

Great, I’m glad that you found a solution, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi Kevin,

Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.

Best regards,
Rikard

Hi thinkjarvis,

Thanks a lot for sharing, it’s much appreciated. We added your post to our documentation: https://kriesi.at/documentation/enfold/optimization/#performance-compression-is-not-working

Best regards,
Rikard

Hey jb84,

I can’t reproduce this problem on a test installation. Where can we see and reproduce the problem you are having?

Best regards,
Rikard

Hi Filipp,

Thanks for the update. When you purchase a theme, then 6 months of support is included with that. So you if you haven’t bought a theme license or extended support within the last 6 month, then you don’t have a valid support period anymore.

Please refer to this article to find out the price of renewed support: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

For your problem, please try this in Quick CSS:

.caption_framed .slideshow_caption .avia-caption-title {
  margin: 0;
}

Best regards,
Rikard

Hi,

Thanks for helping out @guenni007. Did you try that out and did you have any luck with it @webdesignphx?

Best regards,
Rikard

Hi Stefan,

Thanks for the update. We only provide support via our forum, so we can’t schedule a Zoom meeting. It would be great if you could let us know what you need help with here instead. Please note that we are not an SEO agency, but we can help you out with smaller adjustments, if you are using our Enfold theme.

Best regards,
Rikard

Hi Harry,

Which version of Windows are you using? According to the link in private, the font in question should be included up to Windows 11.

Best regards,
Rikard

Hi,

Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Ali,

Thanks for reaching out to us, we really appreciate it. You can find the latest version of the theme in private. Just let us know if you should need assistance from us.

Best regards,
Rikard

Hi,

1. You have applied large amounts of padding to those elements:

.flex_cell.av-ksog4k62-1e27ec306c0384f16f08a66699cdce05 {
    vertical-align: middle;
    padding: 100px 100px 100px 100px;
}

You might want to consider copying them in your layout, and hide the current elements for mobile screens in the Advanced tab. You can then remove the padding for the new elements, and hide them for all screens except mobile in the same place.

2. That is not possible, since WordPress would be looking for a page which doesn’t exist.

3. Please refer to this: https://kriesi.at/documentation/enfold/accordion/#anchor-links-to-according-tab-id-

In the future, please try opening new threads for each of your problems.

Best regards,
Rikard

Hi,

Great, I’m glad that we could help. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

It’s not a theme problem, the resources are being blocked by the browser since they are being served from a different domain. You can check that by inspecting the page your browser. Try following this to see if it helps: https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-

Best regards,
Rikard

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard