Forum Replies Created
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November 11, 2021 at 6:34 am in reply to: How can I turn off the Ajax search results when typing keyword? #1328605
Hi,
Great, I’m glad that you found a solution, and thanks for sharing it. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey TouchSystems,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardNovember 11, 2021 at 6:28 am in reply to: How an I create A row in a row in the content sections #1328602Hi Angèle,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Cédric,
Great, I’m glad that you found the problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Brenda_mcr,
I’m not sure which images you would like to adjust on mobile, could you post screenshots highlighting your intentions please?
Best regards,
RikardHi Rob,
Great, I’m glad that Ismael could help you out, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Clay,
Great, I’m glad to hear that it’s working as it should now. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
It’s working on my end, please see screenshot in private. Try loading the site in an incognito or private browser window.
Best regards,
RikardHi,
Thanks for the update. You can test it yourself here: https://gtmetrix.com/
Best regards,
RikardHi,
Thanks for the update and login details. I see the problem on the page you linked to if I’m logged out, but not when logged in. That would indicate a caching problem. I tried clearing the cache from your plugin, but it doesn’t seem to make any difference. Could you disable it temporarily to see if that changes anything please?
Best regards,
RikardHi,
Thanks for the update. I can access Appearance fine, but I wanted to check your PHP version, which you can do in the Enfold theme options. Anyway, I activated Enfold and it working as it should, without any error messages. I’m guessing that you are currently running PHP 7.4?
Best regards,
RikardHi,
Thanks for the update. If you want a layout like your example page, then please try setting the layout to Stretched instead, then add this to Quick CSS:
html { border: 20px solid red; }Best regards,
RikardHi Filipp,
I agree, it’s not cheap to renew support. But since it’s a requirement from Themeforest, we have to comply with their rules.
I’m glad to hear that the CSS worked, please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Great, I’m glad that you managed to find a solution. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey aestheticare,
Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private so that we can have a closer look at your site.
Best regards,
RikardHi,
Thanks for the update. A license problem should not generate fatal errors, so I don’t think that is the problem. We have tested the theme with PHP 8 extensively, so I’m not sure what the problem is on your site unfortunately. If you should need further help with this problem, then please put the test site back, so that we can check the problem there. Otherwise, then please continue using PHP 7.4 on your live site, and don’t update the PHP version there, until you have verified that it’s working on a test or staging site.
Best regards,
RikardNovember 10, 2021 at 2:09 pm in reply to: Post not refreshing caching problem? SSL issues also #1328500Hey ALPS4U,
I’m seeing 10 items under this header: A SELECTION OF OUR HOTELS FOR SALE IN SWITZERLAND PLEASE USE THE ARROWS TO BROWSE THE CATALOUGE.. Is that correct? If so, then please try loading the page in an incognito or private browser window to see if that helps.
Best regards,
RikardHi,
You can try to add your code below the body tag in header.php, to see if it works from there. You could also add it using a function in functions.php if you prefer that:
function add_floating_buttons_below_body_tag() { ?> YOUR CODE GOES HERE <?php } add_action('wp_body_open', 'add_floating_buttons_below_body_tag');Best regards,
RikardHi,
Thanks for that. I changed it to 1500 pixels, and it’s working as it should on my end. Please make sure that you check the results in an incognito or private browser window.
Best regards,
RikardHi,
Thanks for that. I see that the user you sent us has admin rights, but I can’t see the Enfold menu in the WordPress sidebar for some reason? I tried the direct URL as well, but there’s a WordPress error message saying that the user doesn’t have rights to access the page.
Best regards,
RikardNovember 10, 2021 at 1:46 pm in reply to: Cross-Origin Request Blocked: Font loading blocked on English WPML #1328494Hi,
A few lines of .htaccess code should not slow down your server, how did you test the results?
I’m not sure how you have configured WPML, but I’m guessing that your two sites are using the same WordPress installation? That means that the installation files will only be present in one place. If you are looking for a different solution than using .htaccess, then please try uploading the font in question manually to your other site, and import it with CSS.
Best regards,
RikardHi,
Please try this CSS instead:
.avia-image-container .av-image-caption-overlay-center p { font-family: ‘colbycdbld’,Helvetica,Arial,sans-serif; font-size: 56px; line-height: 60px; }Best regards,
RikardHi Bobby,
We just recently implemented a check on the support forum to see if users have valid support periods, since it’s a requirement from Envato/Themeforest. If you don’t have a valid support period anymore, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support. The theme license you bought is valid for life, but support is not.
Best regards,
RikardHi Damien,
I’m not sure I understand what you are looking to achieve, could you try to explain your intentions a bit further please? If you have screenshots highlighting what you are looking to create, then please share them with us.
Best regards,
RikardNovember 10, 2021 at 7:59 am in reply to: Kriesi just took over my website nd deleted my login credentials #1328445Hey Dameon Jamie,
We don’t delete things on customer sites without asking permission first. You can use this link to open a new thread, or click this button on the Enfold sub forum: https://imgur.com/a/AnoSPNb
If the details you sent us are not currently in use, then please delete the user and change all your passwords.
Best regards,
RikardHi dameonjamie,
We don’t delete things on customer sites without asking permission first. You can use this link to open a new thread, or click this button on the Enfold sub forum: https://imgur.com/a/AnoSPNb
Best regards,
RikardHey JoeIDS,
Could you try to install and configure this plugin to see if it helps please? https://envato.com/market-plugin/. If not, then please post admin WordPress login details in private, so that we can have a closer look.
Best regards,
RikardNovember 10, 2021 at 7:38 am in reply to: can't delete enfold 4.5.7, preventing install of latest version #1328439Hi,
Great, I’m glad that you found the correct installation. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey cab72,
I can’t load your site, please check the error message in private.
Best regards,
Rikard -
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