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November 12, 2021 at 5:51 am in reply to: Menu Issue: Changes in the Menu are not applied in the theme #1328725

Rikard
Keymaster

Hi,

Thanks for the update. I saw that the Events menu item was missing now, so I simply saved the menu and reloaded the front page. It shows up after that. I’m not sure why it’s acting like that, but it might be related to your caching plugin. If you should have further problem with this, then please try clearing the cache from the plugin, or disable it temporarily.

Best regards,
Rikard

November 12, 2021 at 5:45 am in reply to: Mobile Version #1328724

Rikard
Keymaster

Hi,

Great, I’m glad that you found it. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 12, 2021 at 5:44 am in reply to: Logo Mobile Version #1328723

Rikard
Keymaster

Hi tjg,

The transparent logo is set under Enfold->Header->Transparency Options, could you try changing it there please?

Best regards,
Rikard

November 12, 2021 at 5:39 am in reply to: Logo Mobile Version #1328721
Rikard
Keymaster
Hi Alex,

Please try this CSS as well:
```
@media only screen and (max-width: 767px) {
.responsive .logo img {
    max-height: 160px;
}
}
```
Best regards,
Rikard
November 12, 2021 at 5:22 am in reply to: Tab section creating huge blank space at bottom #1328720

Rikard
Keymaster

Hi,

This problem is caused by the Performance & speed setting in JetPack, when that is turned off it’s working as it should. If you need further help with the setting in that plugin, then please reach out to JetPack support.

Best regards,
Rikard

November 11, 2021 at 12:24 pm in reply to: Convert beaver builder website to Enfold #1328649

Rikard
Keymaster

Hey cvanberkel,

The Enfold Layout Builder is not compatible with Beaver Builder unfortunately, so if you want to use the Layout Builder in Enfold, you would have to rebuild your content.

Best regards,
Rikard

November 11, 2021 at 12:22 pm in reply to: Having a number of mobile and tablet responsive issues #1328648
Rikard
Keymaster
Hi,

This code seems to be causing that to happen:
```
@media only screen and (min-width: 781px) and (max-width: 1179px) {
#header_meta {
    margin-top: 40px;
}
}
```
Please try to remove or modify it.

Best regards,
Rikard
November 11, 2021 at 12:15 pm in reply to: CSS on Mobile Devices #1328646

Rikard
Keymaster

Hi,

Thanks for that. I tried checking your front page, but the layout there looks different from your screenshots. Could you post a link to where we can see the elements in your screenshots please?

Best regards,
Rikard

November 11, 2021 at 12:03 pm in reply to: Image loading issues #1328645

Rikard
Keymaster

Hi,

If you don’t have the Theme Editor option under Appearance in the WordPress menu, then please ask you hosting provider to activate it, or edit functions.php manually via FTP. You can add it to the very bottom of the file in question.

Best regards,
Rikard

November 11, 2021 at 11:57 am in reply to: Menu Issue: Changes in the Menu are not applied in the theme #1328644

Rikard
Keymaster

Hi,

Thanks for that. I saw that the last menu item was missing, so I saved the menu and reloaded the site. The menu appears as it should after, please review your site.

Best regards,
Rikard

November 11, 2021 at 8:44 am in reply to: Burger Menu not opening #1328629

Rikard
Keymaster

Hey tobiasfries12,

Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t help, then please post admin WordPress login details in private.

If you need to create a token, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 11, 2021 at 8:40 am in reply to: Help with grid row spacing #1328628

Rikard
Keymaster

Hi Julie,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 11, 2021 at 8:39 am in reply to: missing fontello.woff2 file #1328627

Rikard
Keymaster

Hey iveyeng,

Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

November 11, 2021 at 8:35 am in reply to: Accordion loading at top of page #1328626

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 11, 2021 at 8:34 am in reply to: Menu Issue: Changes in the Menu are not applied in the theme #1328625

Rikard
Keymaster

Hi Nicolas,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 11, 2021 at 8:26 am in reply to: Header help – design layout? #1328623

Rikard
Keymaster

Hi Greg,

No problem, we’ll keep this thread open for you.

Best regards,
Rikard

November 11, 2021 at 8:25 am in reply to: WP Audio Player is Opening "Blank" New Window #1328622

Rikard
Keymaster

Hi Greg,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 11, 2021 at 8:23 am in reply to: Theme Version Upgrade from 3.5.2 #1328621

Rikard
Keymaster

Hi,

Thanks for the update. Do you have a different server which you can try the theme out on? And did you try the suggestion in the article I posted previously? If you need further help, then please check the login details you posted, as they are not working anymore.

Best regards,
Rikard

November 11, 2021 at 8:15 am in reply to: Change link colour and add underline but keep button colors #1328619

Rikard
Keymaster

Hi,

You should be able to set the colours of your choice in the General Styling tab in the element options. If you want separate styling for your buttons, then you can set that under Enfold->Advanced Styling.

Best regards,
Rikard

November 11, 2021 at 8:02 am in reply to: Color section column stacking order for mobile #1328618

Rikard
Keymaster

Hi Damien,

If you update to the latest version of the theme (4.8.7.1), then you can set the order to individual ordering in the column options under Row Screen Options->Column Behaviour When Fullwidth. Then you set the actual order under Advanced->Responsive->Mobile Breakpoint Position.

Best regards,
Rikard

November 11, 2021 at 7:55 am in reply to: White space occuring on the top while scrolling in Mozilla #1328617

Rikard
Keymaster

Hi Szami,

I can’t see any problem on my end using Firefox Developer v95.0b3. Could you post a screenshot or screencast of the problem you are seeing on your end please? Also please let us know which version of the browser you are using.

Best regards,
Rikard

November 11, 2021 at 7:52 am in reply to: Enfold (WP Update error) #1328616

Rikard
Keymaster

Hey Jallah Saywala,

Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.7.1) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 11, 2021 at 7:47 am in reply to: Full Width Sub Menu with Active Button #1328615

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 11, 2021 at 7:46 am in reply to: Image slider not display on mobil #1328614

Rikard
Keymaster

Hey jb84,

It looks like it’s being hidden by the padding you have applying to the column, 200 pixels on each side. Please try copying the element, and hide the current one for mobile. Then remove the padding from the new element, and hide it for all screens, except mobile.

Best regards,
Rikard

November 11, 2021 at 7:36 am in reply to: Please read this #1328613

Rikard
Keymaster

Hi Thomas,

I see that the site is running an old version of the theme. Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you don’t have access to the Themeforest account which was used to purchase the license, then you will likely have to buy it again: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

Best regards,
Rikard

November 11, 2021 at 7:32 am in reply to: Uncaught Error: Access to undeclared static property: AviaHtmlHelper::$element #1328612

Rikard
Keymaster

Hi Max,

The version you are running is very old, and not compatible with the current version of WordPress. Could you copy the site to a staging site and update there first, so that we can see the actual problem?

Best regards,
Rikard

November 11, 2021 at 7:30 am in reply to: "Open in new window" custom link from gallery not working #1328611

Rikard
Keymaster

Hey myopianc,

First off, could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 11, 2021 at 7:27 am in reply to: Can I have a "Partially" Transparent & Glossy Header ?? #1328610
Rikard
Keymaster
Hi Nancy,

If your CSS is working, then I don’t see a problem with it. If you want it to apply only to your home page, then please try this CSS instead:
```
.home .av_header_transparency #header_meta {
    background: #122348;
}
```
Best regards,
Rikard
November 11, 2021 at 6:43 am in reply to: Logo Mobile Version #1328608
Rikard
Keymaster
Hey Alexandervc33,

This CSS in Quick CSS seems to be causing that to happen:
```
.home span.logo {
  left: 50%;
  -webkit-transform: translate(-50%,0);
  -ms-transform: translate(-50%,0);
  transform: translate(-50%,0);
}
```
If you only want that to apply to screen sizes above mobile, then please change it to this:
```
@media only screen and (min-width: 768px) {
.home span.logo {
  left: 50%;
  -webkit-transform: translate(-50%,0);
  -ms-transform: translate(-50%,0);
  transform: translate(-50%,0);
}
}
```
Best regards,
Rikard
November 11, 2021 at 6:35 am in reply to: Enfold Single Post Navigation #1328607

Rikard
Keymaster

Hi Cornelie,

Great, I’m glad that Mike could help you out :-)

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 15,661 through 15,690 (of 91,855 total)

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