Hi,

Thanks for the login details. Could you try deactivating all plugins, to see if that changes anything please? If it does, then you can activate them one by one, to see which one is causing this problem.

Best regards,
Rikard

Hi,

You can set that under Enfold->General Styling->Layout.

Best regards,
Rikard

Hey Matthias,

Please see reply in private.

Best regards,
Rikard

Hi,

Great, I’m glad that we could help, and sorry for the problem. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey SOLOMON,

Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please activate debug mode: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, then copy all the shortcodes to a test page, so that we can have a closer look at the content of that particular page.

Best regards,
Rikard

Hi,

This fix will be included in the next update of the theme, so it shouldn’t happen again. If it should, and you want to fix it yourself, then open up this file: /enfold/config-templatebuilder/avia-shortcodes/gallery/gallery.php. Then edit this code on line 584:

$rel .= 'rel="noopener noreferrer"';

To this:

$rel .= 'rel="noopener noreferrer" target="_blank"';

Best regards,
Rikard

Hi,

Our developers found the fix for this problem already, and I’ve implemented it on your site now. Please review your site.

Best regards,
Rikard

Hi Sini,

I turned off file compression under Enfold->Performance. That same functionality should be available for you in the plugin, if you should need it.

Best regards,
Rikard

Hey maxcoppeta,

That is custom element created by us, it’s not included in the Layout Builder unfortunately.

Best regards,
Rikard

Hey YongyanLi,

Could you try updating the theme to the latest version (4.8.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you need further help, then please provide us with admin access, instead of Editor.

Best regards,
Rikard

Hey Christine,

Is the user in private yours? Could you share the receipt for your purchase from Themeforest with us please?

Best regards,
Rikard

Hey Daniele,

We recently implemented a check on the support forum to see if users have valid support periods, since this is a requirement from Themeforest/Envato. I’m guessing that is what you are referring to? Please extend your support period on Themeforest: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

Hi Kati,

Great, I’m glad that you found the cause of your problem, and thanks for sharing the solution :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the update. I’m not sure what you are referring to, since you can place the widgets in any position in the header using CSS. If you need help with that, then please post a link to where we can see the problem you are having, and try to explain it a bit further.

Best regards,
Rikard

Hi Domenic,

Thanks for that. I activated WooCommerce, but I can’t see any warnings on the front or backend. Where and when are you seeing them exactly?

Best regards,
Rikard