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Viewing 30 posts - 15,031 through 15,060 (of 91,855 total)
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  • December 15, 2021 at 8:56 am in reply to: PHP 8.1 critical error #1332899
    Rikard

    Hi Thomas,

    Could you share admin WordPress login details with us as well please?

    Best regards,
    Rikard

    December 15, 2021 at 8:54 am in reply to: icons/images in the avia layout builder are missing #1332898
    Rikard

    Hi,

    Thanks for the update. If you don’t want to experiment with your live site, then please copy it to a staging site and make the change there. We haven’t had any reports from other users having the same problem on the version you are running, and we can’t reproduce it on test installations either. It is therefor likely that the problem is local to your site.

    Best regards,
    Rikard

    December 15, 2021 at 8:52 am in reply to: Api key #1332896
    Rikard

    Hi,

    No, I can’t see any login details in this thread. Please try sending it again, and remember to write something in the public box as well.

    Best regards,
    Rikard

    December 15, 2021 at 8:49 am in reply to: Max height to a code block #1332895
    Rikard

    Hey I-Visio,

    Please try the following in Quick CSS under Enfold->General Styling:

    .page-id-3231 .avia_code_block_0 {
    height: 470px;
    max-width: 470px;
    overflow: scroll;
}

    Best regards,
    Rikard

    December 15, 2021 at 8:45 am in reply to: PHP 8 Enfold 4.8.7.1 generates a critical error #1332894
    Rikard

    Hi Corne,

    Thanks for the update. We still haven’t been able to reproduce this problem on our end, so we’re still not sure what is causing it unfortunately. If you need further help, then please copy the site to a staging area, so that we can check it out there.

    Best regards,
    Rikard

    December 15, 2021 at 8:42 am in reply to: Adding sections to all pages #1332892
    Rikard

    Hi,

    Thanks for that. Maybe it would be better if you set the backgrounds in the actual layout builder? You can do so by adding your content to Color Section elements for example. We could give you CSS to use, but this would set the entire footer to white:

    #footer-page .main_color {
  background-color: #fff !important;
}

    You can remove the space at the bottom by using this CSS:

    #footer-page main {
  padding-bottom: 0; 
}

    Best regards,
    Rikard

    December 15, 2021 at 8:33 am in reply to: Bilder werden in der Mediathek nicht mehr angezeigt. #1332890
    Rikard

    Hi Andres,

    Thanks for the update. We would need access to WordPress to check the error as well though, could you post admin WordPress login details in private as well please?

    Best regards,
    Rikard

    December 15, 2021 at 8:15 am in reply to: HIDE BORDERS IN MENU #1332886
    Rikard

    Hi,

    Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    December 14, 2021 at 3:30 pm in reply to: Multiple issues #1332805
    Rikard

    Hi,

    I have plugins added to Chrome, which is called AdBlock. I simply click on the AdBlock icon in the Chrome toolbar, then allow your site to show ads. I’m not sure if Chrome is set to not show ads by default, but I don’t think that is the default setting.

    About the Magazine element problem; we have a solution ready now. Could you share FTP login details with us as well, so that we can implement the fix for you please?

    Best regards,
    Rikard

    December 14, 2021 at 3:10 pm in reply to: Border problem in Grid Row #1332790
    Rikard

    Hey golpo,

    Could you post a link to where we can see the problem you are having please?

    Best regards,
    Rikard

    December 14, 2021 at 3:06 pm in reply to: Going from Enfold 3.8 to 4.7.6.4 – HELP :) #1332787
    Rikard

    Hi,

    The lines can be removed with this CSS:

    #menu-item-shop {
  border-color: transparent; 
}

    You can remove the search icon under Enfold->Main Menu->General->Append search icon to main menu

    Try this to change the border colour around the related products:

    .related .inner_product {
  border-color: #fff;
}

    Best regards,
    Rikard

    December 14, 2021 at 2:58 pm in reply to: Magazine Widget Incorrectly Displaying Authors after upgrade to 4.8.8 #1332784
    Rikard

    Hey treasurer_crusaders,

    Please replace /enfold/template-configbuilder/avia-shortcodes/magazine/magazine.php with this file: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_8/alb/magazine.php. If you need help doing so, then please share admin WordPress and FTP login details in private.

    Best regards,
    Rikard

    December 14, 2021 at 12:37 pm in reply to: Problem with Partner/Logo Element #1332742
    Rikard

    Hi Peter,

    Thanks for that. I added this for you in Quick CSS, and it’s showing as it should after that:

    .avia-content-slider-inner {
  min-height: 122px;
}

    Please review your site.

    Best regards,
    Rikard

    December 14, 2021 at 12:19 pm in reply to: update 4.8.8. Critical error in Theme PHP 8+ #1332740
    Rikard

    Hi,

    Thanks for the update. Please activate the Appearance->Theme Editor functionality in WordPress if you can’t get FTP login details. Otherwise we can’t access the theme files in any way.

    Best regards,
    Rikard

    December 14, 2021 at 12:16 pm in reply to: Bilder werden in der Mediathek nicht mehr angezeigt. #1332739
    Rikard

    Hi Andres,

    Thanks for the update and login details. Could you share admin WordPress login details with us as well please?

    Best regards,
    Rikard

    December 14, 2021 at 7:32 am in reply to: licence #1332719
    Rikard

    Hi Jean,

    Please try following this: https://kriesi.at/documentation/enfold/theme-registration/. If you need further help, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    December 14, 2021 at 7:31 am in reply to: update token #1332718
    Rikard

    Hey jeannot21,

    Please try following this: https://kriesi.at/documentation/enfold/theme-registration/. If you need further help, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    December 14, 2021 at 7:25 am in reply to: HIDE BORDERS IN MENU #1332717
    Rikard

    Hi,

    Here’s what I see on my end: https://snipboard.io/lnZzsD.jpg. Could you try using a different browser?

    Best regards,
    Rikard

    December 14, 2021 at 6:43 am in reply to: PHP 8 Enfold 4.8.7.1 generates a critical error #1332712
    Rikard

    Hi Frans,

    Thanks for the update. Could you give us access to a site where we can see the problem using the latest version of the theme please?

    Best regards,
    Rikard

    December 14, 2021 at 6:40 am in reply to: Page using Tab section not displayed correctly #1332711
    Rikard

    Hi,

    Thanks for the update. I’m seeing the same thing on both the pages you linked to, did you remove the code block from both of them? If you need further help, then please create a test page where we can see the actual problem. Also, which form did you add in the code block? If the problem is caused by third party code or a plugin, then our support is limited unfortunately.

    Best regards,
    Rikard

    December 14, 2021 at 6:21 am in reply to: Multiple issues #1332710
    Rikard

    Hi,

    Thanks for the update. I can’t reproduce the problem with the ads on my end, please see screenshot in private for what I see on Chrome after allowing ads on your site. I see the same thing in Chrome as I do in Firefox, Safari and Opera.

    Best regards,
    Rikard

    December 13, 2021 at 5:02 am in reply to: Yes, Enfold is compatible with PHP 8! #1332527
    Rikard

    Hey goldengate415,

    Thanks for sharing your experience :-)

    Best regards,
    Rikard

    December 13, 2021 at 5:00 am in reply to: Images in Blog Post Listing & Individual Posts Not Showing on Front End #1332525
    Rikard

    Hi Stephen,

    Do you have any caching or minification plugins? If so then please try to clear the cache from them, or deactivate them temporarily to see if that changes anything. If you need further help, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    December 13, 2021 at 4:56 am in reply to: Enfold Theme Updates #1332524
    Rikard

    Hi Graham,

    Please refer to this in order to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    December 13, 2021 at 4:54 am in reply to: Cannot reply directly #1332523
    Rikard

    Hi Thorsten,

    Thanks for that. It looks like the server is returning 500 server errors on some resources, I’m not sure why that is though. Could you try changing your site address and URL to https to see if that changes anything please? If not, then please share server error logs with us.

    Best regards,
    Rikard

    December 13, 2021 at 4:47 am in reply to: Color section: background 100% #1332522
    Rikard

    Hey grassifrancesca,

    Thanks for that. I’m not sure exactly what you are looking to achieve, could you post a screenshot highlighting the changes you would like to make please?

    Best regards,
    Rikard

    December 13, 2021 at 4:43 am in reply to: Theme update available email. #1332521
    Rikard

    Hi Doug,

    The latest version of the theme is always available in your Themeforest account, which version are you seeing there? If you need further help with your site, then please post admin WordPress login details in private, so that we can have a closer look at it. You do not have a purchase a new theme license if you already own one.

    Best regards,
    Rikard

    December 13, 2021 at 4:40 am in reply to: Update #1332520
    Rikard

    Hi,

    Thanks for the update. If you need help with updating, then please share FTP login details with us as well, and verify that you have backups of your site.

    Best regards,
    Rikard

    December 13, 2021 at 4:38 am in reply to: PHP 7.4 & Enfold New Version #1332519
    Rikard

    Hey jetztonline,

    You should not have to buy a new theme license if you already own one. If you need further help, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    December 13, 2021 at 4:26 am in reply to: Mobile-Version SVG logo: position and size #1332517
    Rikard

    Hi,

    Thanks for that. Could you post a link to your site as well please?

    Best regards,
    Rikard

  • Author
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Viewing 30 posts - 15,031 through 15,060 (of 91,855 total)
1 2 3 … 501 502 503 … 3,060 3,061 3,062